Hotel berhampiran St Andrew＇s Church, Bromsgrove

Staff were very friendly and welcoming. Hotel and facilities were very clean and mostly well kept. The bed was really noisy and creaky but not a major issue. Was slightly annoying to find you had to pay for parking as I didn't see this when booking the hotel but was fairly priced. Would stop again in the future.

Positives- Friendly staff. We got a refurbished room. Nice and clean room with very fresh decor. All power points have USB points. No need to bring chargers just cables. Free guest wifi. Fridge and safe in the room. Access to pool, spa and sauna suite included in room rates. Bar food is excellent, perhaps a little too pricey. Clean towels daily. Blue badge parking at front door but only 3 of them there are another two spaces nearby that could be allocated. No EV charging. Negatives- Power sockets at the headboard are out of sight and difficult to reach. The toilet requires you to sit 45 degrees for a sit down job. The shower door entrance is very narrow especially for a more portly figure. Phone to room not connected requiring me to lie down on the floor to access the jackpoint. No hair dryer but after reconnecting the phone reception sent one up in 5 mins. Bedside light not working. Breakfast was disappointing. It would appear a coach tour party had raided the place 30 mins previously. Tea spoons would be nice too. Hot food was just warm except for fried eggs which were hot. Cereals and juices were depleted. Air con control hanging off wall and not working. Fan provided. Not informed of this issue. Unable to open window at night due to proximity of M5. Overall- I would use this group again and hopefully these small but not insignificant matters are dealt with. The rooms for 2 adults are reasonably priced at £63 per night that includes breakfasts and leisure access. Near M5 but not close to either junction 4 or 5.

Stayed at this hotel for three days with work and was blown away. I was in the Garden suite.. which is basically one wing of the hotel! Three rooms in one, walk in to a hallway with a large dressing room to the right, through to a huge room with settes, coffee table and a fantastic luxurious four poster bed, then to the back of the room you enter a huge, traditionally styled bathroom with a huge free standing bath and separate large waterfall shower cubicle set in the wall. The food is outstanding, evey meal I had I was fine dining standard. As for the Staff, they have really made my stay memorable. Mia the duty manager was friendly, helpful, informative, fun to chat to and nothing was a problem, Nick the evening waiter was courteous, polite and again, nice to talk to. 'Lady' Catherine who served breakfasts was a breath of fresh air first thing on a morning and very pleasant. Even the room cleaners went out of their way to make sure you had everything you needed. The hotel is old, quirky but very well kept to keep the olde world feel and amplify it's history. Would highly recommend. Thanyou to ALL the staff for a memorable stay. Richie.

Very clean and comfortable. All staff friendly and helpful. Good location (but satnav struggled to find it). Great breakfast.

This wasn’t up to Holiday Inn Express standards. The main problem was the total lack of organisation and poor service at breakfast. We arrived at 08.00, and had to wait the best part of 10 minutes for any bread, and then the scrambled eggs ran out (as did the sausages – though we weren’t having any in any case), and another wait, probably of around 20 minutes, followed before they were replenished. The result was that we were at least half an hour late getting on the road for our onward journey. Sort of negates the ‘Express’ bit of one’s stay, doesn’t it? There were other breakfast issues, too, including, though not limited to, chilled fruit which was still frozen. There were only seven diners, so crowds of people can’t be used as an excuse for sub-standard service. Cleaning of the tables was cursory, with crumbs wiped onto the floor rather than removed. We immediately flagged all of this up with the receptionist on duty, who was duly apologetic, promising to investigate. We had dinner the previous evening. It was just about ok, but over-priced for what we had. Just under £30 for two salads and Pepsi? Someone’s having a laugh. Oh – and the dining room wasn’t clean; one of the chairs at our table was full of crumbs. In terms of facilities, sleep quality, cleanliness, parking, and value, the hotel delivered as is usual for Holiday Inn Express. But even so, some aspects of housekeeping were lacking. The hospitality tray hadn’t been replenished (though Reception rectified this immediately), there were three bath towels, but only one hand towel, and no spare loo roll. Come on, Redditch Holiday Inn Express. You can do better than this.

This a pleasant b and b close to the town centre. Very clean and tidy. The breakfast was very good. Very friendly hosts run it. The bedroom was comfortable enough, if a little on the small size. The room had a double bed and a single bed. There was a kettle and cups with a decent collection of tea bags etc available, plus bottled water. The room did not have a wardrobe but there was a hanging space with coat hangers. The tv was adequate for the room size. The only down side was the staircases leading up to this third floor room. The first staircase was ok, but the second was a bit tortuous. Not recommended for anyone with mobility issues. The en suite shower room, once again clean and tidy. It had a smallish step in shower. I would recommend this b and b but would find out what floor the room is one if you have mobility issues.

Lovely hotel located next to Canal, we just went to get away for a few days. Nice pool, steam room and sauna. Room a bit dated but not a problem. Bed comfortable a great stay. And as a bonus there is a Wetherspoons pub just over the road. Although hotel bar quite reasonable. Breakfast was a huge Buffett and evening meals were great and not too over priced.

easyHotel was in a nice location and less than 5-minute walk from the train station if you exit Birmingham New Street.We was welcomed by Eliza at reception, and she was lovely and polite. Made us feel very welcome and really helped us with other things. Our room was clean, and the layout was quite nice compared to other holiday inns.