Hotel berhampiran Atlanta Fabrics, Brookhaven

During our stay, we had not one but TWO separate guests given the key to our room. The first incident was at 10:30 PM and woke up our entire family after repeated multiple entries from the guest (door had the inside latch on thankfully but loud slamming multiple times). We had a 5 month old and 2 year old in the room and slept very poorly the rest of the night. When we called down we were interrogated about whether we were in the right room and had a reservation and made to feel like we were somehow in the wrong. After a long discussion, we were comped the night, which we were happy with. The second time it happened was 10 AM on the morning of check out. The person walked into the room while I was nursing my baby and husband was in the shower- so extremely compromising positions. When I called down the manager made excuses for staff and when I asked for an apology she got mad at me and hung up. All requests for further rectification have been ignored by the hotel and IHG. This is a MAJOR safety issue and I would NOT recommend anyone stay here as I have no idea how the hotel has ensured this wouldn't happen to other guests. The GM, IHG, and above have made us somehow feel out of line for asking for anything else to make up for this terrible stay despite the fact we did not feel safe, and have since felt anxious in any other hotel. Our valuables and possessions could have been stolen if we were not in the room at the time these incidents happened, our kids could have been in danger, and the other guests themselves could have been in danger. Do not stay here if you value safety and to feel valued as a guest. Also IHG will not let me post this review on their site as it contains ”legally sensitive information” yet will not respond to my concerns.

This was a slight upgrade from our previous week at an Extended Stay in Duluth. Pros: It's quiet and in a good location to grocery stores, restaurants, and I-85 ( away from the traffic noise). Staff was friendly and helpful. Grab and go breakfast was available. Cons: The hotel itself is no frills and while the room was fairly clean, it was dark and not well maintained. Two lights and one lamp were broken. There was no kitchen cooking equipment. Guests were smoking at front entrance and the hallways smelled of smoke despite 'no smoking' signs.

Multiple Stays, Fantastic Staff, Michelle at front desk is AMAZING, Room Spacious!!!! Thank you to this location for providing quiet, calm, and peace in/out of the city!!!!!!! I truly have made this place my home away from home. The kitchenette is PERFECT!!! Staff is friendly. Halls are CLEAN. Rooms are CLEAN. I've stayed here 3 times already!

相比國內而言，設施比較老舊，可能因為酒店建成時間太長的原因。但是窗外風景很好，能感受到亞特蘭大森林城市的美稱。工作人員的態度有的好有的差看運氣，但是總體來說很細心，靠近lenox 商場，很便利。

Nice hotel, clean room. Hall was always a mess but that is probably due to being on the same floor as the Conference Center. Pool was kind of a mess, it looked like several days worth of regular debris that falls in an outdoor pool. There was no hot tub, which the site advertised and I was really looking forward to. I also don't know why I have to pay $5 to self park in the $35/day parking garage. Just call it $40.

시설도 너무 좋고 깔끔하고 분위기가 좋았다. 이 가격에 럭셔리 컬렉션 계열 갔다는 게 신기!!

酒店處於繁華商圈，停車費很貴，自助停車$45/天，代客泊車$55/天。感覺酒店管理混亂，清早8：20工作人員竟拿着房卡開門做清潔，幸好我們反鎖了房門進不來，但把我們吵醒了，後來退房時給前台反映，前台也沒表現出驚訝，一副見慣不驚的樣子，還懶洋洋地笑了下。再也不會入住這個酒店。