Grand Hotel Normandy by CW Hotel Collection

Ulasan Grand Hotel Normandy by CW Hotel Collection

Grand Hotel Normandy by CW Hotel Collection

Hoefijzerlaan 37, Bruges, West-Flanders, 8000, BelgiumLihat Butiran Hotel
Grand Hotel Normandy by CW Hotel Collection
Grand Hotel Normandy by CW Hotel CollectionGrand Hotel Normandy by CW Hotel CollectionGrand Hotel Normandy by CW Hotel Collection
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.3/5
Sangat Baik
48 ulasan
Ulasan yang disahkan
Persekitaran4.4
Kemudahan4.3
Perkhidmatan4.3
Kebersihan4.4
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Semua ulasan(48)
Ulasan positif(45)
Ulasan dengan gambar/video(8)
Ulasan kurang baik(3)
Pengguna Tetamu
Bilik Bertiga Keluarga
Menginap pada Sep 2024
Melancong bersama rakan
8 ulasan
4.7/5
Menakjubkan
Disiarkan pada 31 Okt 2024
Goed mooi hotel Dichtbij het centrum Vriendelijke medewerkers
Terjemah
weiyingzhi
bilik klasik, 1 Katil Saiz Queen
Menginap pada Jun 2024
Pasangan
7 ulasan
4.2/5
Sangat Baik
Disiarkan pada 23 Jun 2024
舒適乾淨,因為上次到來這邊一日遊的時候發現一個離酒店步行10分鐘外的park& ride 免費停車場,所以這次直接把車停在那裡,完美!
Terjemah
Pengguna Tetamu
Bilik Bertiga Keluarga
Menginap pada Nov 2023
Bisnes
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Nov 2023
非常好,距離很近,設施完善
Terjemah
Zhaozaidadaoshangz16
bilik deluxe, 1 Katil Saiz Queen
Menginap pada Jul 2024
Keluarga
76 ulasan
4.2/5
Sangat Baik
Disiarkan pada 22 Jul 2024
樓梯很窄,拿行李費了好大勁,房間還不錯,面積大,寬敞明亮。
Terjemah
Sophie Cornée
Menginap pada Mei 2022
Pasangan
1 ulasan
4.5/5
Hebat
Disiarkan pada 15 Mei 2022
Personnel très professionnel, beauté l'intérieur de l’hôtel incroyable, petit déjeuner extra parfait. Piscine et salle de gym à disposition que nous n'avons pas eu le temps de tester malheureusement. Nous avons eu la change d'être surclassés car l'hôtel n'était pas complet ! Superbe chambre ! L'emplacement de l'hôtel rend difficile le parking de la voiture sans payer. La personne à l'accueil a surveillé notre véhicule le temps de monter nos bagages dans la chambre. ;)
Terjemah
Pengguna Tetamu
bilik klasik, 1 Katil Saiz Queen
Menginap pada Jan 2024
Bisnes
18 ulasan
5.0/5
Luar Biasa
Disiarkan pada 21 Jan 2024
酒店挺好的
Terjemah
Francis1110
Menginap pada Ogo 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 30 Ogo 2024
Stayed at this lovely hotel, as this was our first pit stop on our road trip around Belgium, Luxembourg, and France. The hotel is beautiful and right in the middle of town. Check-in was smooth and very informative. Parking can be a bit of an issue if it's a busy day. However, the reception staff are more than helpful with assistance on parking and if you need any further help about what to do and where to go.
Terjemah
jewand2017
Menginap pada Jul 2024
Keluarga
2.0/5
Disiarkan pada 19 Jul 2024
There is no anti slip matt on n the tub. Shower screen is wrongly fixed. One cannot come out especially when it’s wet. I slipped while trying to come out of the tub hit my head on the tub. Bruised my back leg cuts It’s Room 155. The hotel needs to do something about it as there will be death one day due to their negligence.
Terjemah
emilyjc22
Menginap pada Jun 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 21 Jun 2024
Me and my now fiancé got engaged in this hotel and he couldn’t have proposed in a nicer place. The staff were so lovely Amber in particular gave my fiancé a secret good luck before he proposed and her and the other staff were so excited and happy for us. I cant begin to explain how beautiful Bruges and this hotel is, especially our room. The towel art on the bed was so romantic which made the proposal extra special, this hotel went above and beyond for us and I will never forget it. See u soon!x
Terjemah
Pengguna Tetamu
Menginap pada Jun 2024
Lain-lain
1.0/5
Disiarkan pada 19 Jun 2024
I cannot believe a 4 star hotel can be as filthy and disgusting as this place. You have to look at the pictures to get an idea. Not sure if their cleanliness is worse or the customer service. There is also no room service (no phones in room) which is not expected of a 4 star facility. No toilet roll holders. The room ends as soon as it starts. I have never seen a double room so small. Because there is no room service, if there is an issue, you have to keep going downstairs to reception. They will give you a Belgian number to ring in case of an issue knowing that you're a tourist so ringing that number will cost you an arm and a leg. The air con didn't work. Took me only 4trips downstairs for someone to come upstairs and have a look. They have a PhD in fobbing you off. How can they not notice huge stains and hair I have taken pictures off. Do these rooms ever get cleaned? Does tattered bedding ever get thrown away? Shower leaks and floods the toilet. The guy who came to check admitted it and hotel did nothing about it. Reception staff is so arrogant; forget offering to change rooms or compensation, they didn't even offer an apology. I asked to speak with the manager and was told the manager wasn't in. A form was given to me to complete. When I tried to show reception staff Isa the pictures, he didn't even bother looking at them properly. Save your hard earned money and stay elsewhere. Bruges is beautiful. This place ruined our holiday for us. I have never written a bad review for a place ever before and i have travelled half the world. Because of the way they have dealt with the situation, I will be raising these issues further as higher up as I possibly can.
Terjemah
6/9
Pengguna Tetamu
Menginap pada Nov 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 1 Nov 2024
We had an amazing stay at this hotel. The room for the four us was large and very comfortable (the best bed ive slept in, in a hotel in ages). We loved the door to the roof terrace which was an unexpected bonus. The staff were great too, any questions we answered immediately and they were so welcoming. The hotel is about 10 minute walk from the market square and there are plenty of shops and cafes/bars along the way.
Terjemah
Pengguna Tetamu
Menginap pada Okt 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 30 Okt 2024
This is the cutest hotel! We booked online and they gave us chocolates when we checked in and cookies when we checked out. The accommodations were great, location was great, and every single employee was so kind. I would stay here again in a heartbeat!
Terjemah
Pengguna Tetamu
Menginap pada Okt 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 27 Okt 2024
Not sure where to start with Grand Hotel Normandy. Everything was exceptional. - The lobby. Has a well stocked bar, comfortable sofas, friendly staff, A chess board, newspapers and connect 4 for the kids - Reception. Excellent staff. Very friendly and helpful. They called restaurants for us, they called taxis and they called our airport hotel as we had questions. Very professional. - Breakfast - best We've had in a hotel. - Swimming pool. Warm, and had plenty loungers in a nice settings. - Complimentary sweets, biscuits, slippers and a dressing gown. - Bedroom. Spacious and has a patio to your own garden (room 16). Comfortable beds and a very good shower We loved hotel Normandy and will definitely be back.
Terjemah
Pengguna Tetamu
Menginap pada Okt 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 26 Okt 2024
We stayed in the smallest of the hotels rooms but they were adequate for a short stay. The hotel staff were extremely helpful and friendly. Breakfast was amazing, a nice but small pool. The hotel is located centrally only about 15 mins walk to the main square.
Terjemah
Pengguna Tetamu
Menginap pada Okt 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 25 Okt 2024
Great staff and a comfy hotel. The family room had plenty of space for the 4 of us and big bathroom. The pool was great too! I would recommend the hotel to any family visiting Brugge. There is a giant car park about 10 mins walk away and the main town is similar distance.
Terjemah