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Europa Royale Bucharest
4.3/587 Ulasan
Pusat Bandar Bucharest
Отель оставил о себе хорошее впечатление. Правда окно смотрело во внутренний двор отеля и за окном передвигались люди, может это и есть ”номер с видом”??? Еда в ресторане очень вкусная и её достаточно на ”шведском столе”, если не сказать очень достаточно и она на любой вкус :). Мини баром я не пользовался, и не совсем понял за что меня попросили заплатить два лея с копейками, может за мыло и шампуньку???
Hilton Garden Inn Bucharest Old Town
4.8/5137 Ulasan
Pusat Bandar Bucharest
Had a great stay, right in the middle of the Old Center, everything was within walking distance and very beautiful. Renovated classical buildings all around, hosting charming cafes and restaurants. The metro station was also within walking distance, but i gotta say there was no parking spots belonging to the hotel, we had to find our way, and pay for it, but close-by.
Capital Plaza Hotel
4.2/539 Ulasan
Pusat Bandar Bucharest
THE GOOD POINTS The hotel is beautifully appointed with a lovely reception and atrium and breakfast/terrace areas. The reception staff are all very nice and helpful (esp Christian Savu who really helped when my mum was sick and needed an ambulance to see a doctor in hospital). Cleaning and breakfast staff also very nice. The Dorobanti location is great. Impeccably clean. Good breakfast (but need proper fresh milk - in particular, decent size mugs/teapots - they had nothing when I asked, and at this point we were pretty much the only guest in the hotel!). POINTS FOR IMPROVEMENT YES! On three counts - the heating, the plumbing and worst of all, the hotel management. Unfortunately I CANNOT recommend anyone stays here after no sleep for 5 out of 7 nights we stayed - they simply do not care about their guests' wellbeing, sleep, enjoyment and experience. To take each point in turn.... The heating was oppressive - on to the max everywhere at all times and was not changeable. We could not cool our rooms. Had to switch the system off totally, and open the windows but it made little difference. It was stifling, sweaty and really unpleasant, especially when ill with a temp and gastro virus. Poor plumbing - constantly blocked sinks, poor water pressure, shower cuts out, dangerous water temperature spikes caused scalding. I took my elderly mum to visit my sister and her family of 5 for Christmas - her first time in 7yrs to see them in Bucharest and also will be mum's last ever trip overseas due to deteriorating health. It was therefore a big deal.... Sadly, all 7 of our family were in turn struck down by a gastric virus. I was in bed for 2 days sick myself. Mum was the last of us to get ill overnight as we were due to fly home and I had to extend the stay another 2 nights as she was too sick to travel. That same night from which she awoke ill, I had had to go down to reception at 0119hrs in my dressing gown due to two male guests in a room on the same floor directly across the atrium from ours. They were smoking out the window, had all their lights and TV blaring, were clearly drunk and up to ”all sorts”, laughing/shouting/jeering and generally behaving like animals. The receptionist said that they'd be charged for smoking in the room and that other guests had also complained. He said they'd get security to remove them if it continued (I now realise this was empty words to pacify). Thankfully the guys went out on the town whilst I was talking to reception. The next day a different receptionist confirmed there'd been many other complaints and these guys had put a sock over the smoke alarm and had actually trashed their room. He was very unimpressed. I asked had they been evicted from the hotel and he said no - the management only said to charge them for smoking?! He said they were staying another night. By this point I was deep in trying to also arrange medical attention for my now sick 81yr old mother and delay our return travel. He gave
Mari Vila Hotel
4/52 Ulasan
Stopped here in a King Suite with my husband for 2 nights, visiting family and was seriously impressed. The room was bigger than most of the flats I've ever owned! Everywhwere was kept clean and we really liked the fact that there were sofas on each floor if you wanted to relax/have a drink/wait for lift. LOL, Not that we're lazy. Every member of staff we came into contact with were helpful, friendly and courteous. Don't expect a full English or American breakfast though, it's traditional fare. Everything we had was fresh and flavoursome - cold meats, salads, cheeses, etc. 10 minute walk to the metro and retail park. A fraction of the price of hotels in Bucharest and only 20 minutes on the metro into the city centre. Only 10 days to go before our next visit and cannot wait to get into the outdoor pool and top up our tans!
Hotel Parliament
4/531 Ulasan
Myself, my partner and my 12 year old visited Bucharest for 3 nights last week. First of all, the hotel reception was an attractive space, scrupulously clean. The staff we encountered were all excellent English speakers and gave the impression they were very helpful ( although I'll revisit this later in the review). We arrived at almost midnight and were checked in swiftly and efficiently. When we got to our room it was clean, modern and in good condition. However we immediately discovered there were only 2 single beds, two lots of bedding and 2 lots of towels when we had booked for a pair of adults and a 12 year old girl. My partner went to reception and was told ( not at the time of check in) that the hotel was very full and they didn't even have a spare fold out bed for the night, however they would remedy that the next day as they would move us to another room. We then had to ask for an additional pillow and set of towels which was swiftly delivered to the room. We decided to turn the beds sideways and push them both together and we all just shared the makeshift bed. Our safe also didn't have a key and when we asked about this the woman at reception sent us back to check if there was a key, and said she would get it sorted, but that did not happen so we had to carry all our valuables ( passports and cash) with us at all times and take our chances leaving iPad etc in the room. The beds themselves were again scrupulously clean and very comfortable. There were complimentary toiletries in the bathroom. Breakfast was served 7am til 10am and was a fresh and delicious continental breakfast, with something for everyone, (although some less typical options such as pasta, chocolate mousse, and mixed vegetables!) Because we were only staying 3 days and wanted to see the city we made the decision to not pursue the change of room on the morning after night one, because check out time wasn't until noon and we didn't want to have to hang around all day and waste our time in Bucharest waiting for someone else's room to be ready for us to move in to- however the staff did not contact us to ask if we wanted moving to the correct room, and seemed happy to just ' forget' that we were squeezing 3 large people into 2 single beds. On day two something happened with our toilet and it kept trickling water continously- again we went to reception and the lady said she would ask someone to come and sort it- my partner observed her speaking to the handyman on the phone, however when we returned that night the room had been cleaned but the toilet was still trickling, so my partner went back to reception and was told someone would be right up- however this didn't happen and we had to spend the entire night listening to the toilet trickle. On day 3 we were leaving, and the reception were happy to allow us to leave our suitcase behind reception until we had to leave in the evening- however this is advertised as a left luggage room, and there didn't appear to be a room, j
Capitol Hotel
4.3/553 Ulasan
Pusat Bandar Bucharest
We arrived at the hotel at 04:07 after a 12 hr journey to Bucharest. Elena (reception) told us that she had cancelled our entire booking (3 twin rooms) when we had not arrived by 04:00. Tried to explain that it was our first visit to Romania and that our minibus had failed to show at the airport resulting in us having to get two UBER’s however she was not prepared to listen to any explanations. She did say that we could have our rooms immediately if we paid again (we had paid for 3 nights b&b in advance) so we’re not prepared to pay twice. We asked to speak to a Manager (he wasn’t due on shift until 07:00). There were sofas in reception so we sat with our luggage, exhausted from the long journey. Elena put full lights on, turned the music up, hoovered around us and was in and out of the front doors every 2 minutes for a cigarette. One of our party searched the hotel website only to discover black and white print that clearly stated that check-in time was up to 05:30. They managed to get her to listen and showed her the evidence on the website to which she responded with, “I don’t know what to say!…” No apology, however it was now 05:30, almost 1.5 hrs since we arrived and she did agree to leave us check-in. We spoke to the Manager when he came on shift and he just told us he knew, he had been told and that it was okay, we have a room so it is okay now!!! Again, no apology or recognition of how bad it had been having to sit up for an additional 1.5 hrs after travelling on two long coach trips, a plane and an UBER. Rooms were basic and no change of bedding or towels the entire trip. The breakfast was probably the best part of the trip (we could only get one out of three of our breakfasts as we had to sleep through the first one as got rooms so late and we had booked an early excursion for another of the days. Beautiful country, so much to see and do, but let down by the sheer lack of empathy and remorse of staff, from the Manager down. I would not recommend this hotel to anyone

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