Hotel berhampiran Dressing Room, Budapest

I was supposed to stay for three nights at the MP Hostel in Budapest; but left a couple of hours after I checked in. I arrived in the hostel before the check-in time; thus requested to leave my suitcase while awaiting check-in. Receptionist David just told me, ”You can put it in the storage room.” He did not even show me where the storage room is. I had to find the room myself. Mind you, David was not busy at that time. He was just chatting with a friend in the reception area. When I finally checked in the hostel late afternoon and went to my room, I noticed that the room was very cold. I opened the heater knob; and waited for more than an hour. No changes; it was still very cold. I then went to the reception; and informed receptionist David about this. He was in the reception, indeed, just talking to another hostel staff Daniel who is apparently the hostel F&B manager. He casually told me, ”Open the heater valve.” To which I replied, ”I did that more than an hour ago; but it's still very cold. Perhaps you can accompany me to the room; and we can both check the heater.” David answered, ”It's not my job. I'm the receptionist; not the technician... and the technician is not here. Wait for your room to get warm.” I said, ”It's been more than an hour since I opened the heater; but the room never got warm at all. If it's not your job to address the heater problem, then who can help me fix this? Can you at least transfer me to another room with a working heating system?” After David called up someone and checked the available rooms, he finally agreed to move me to another room. While I was at the reception waiting for my new room to be ready, I was talking to a friend on the phone to express my disappointment. When David said that my room was ready, I hung my phone up right away; and was surprised when he said, ”I”M A F*CKING RECEPTIONIST. THE HOSTEL MANAGEMENT PLACED ME HERE BECAUSE I SPEAK ENGLISH. CHECKING THE ROOM OR THE HEATER IS NOT MY JOB.” I replied, ” Where did the 'F*CKING RECEPTIONIST' words come from? To be clear, I never addressed you a 'F*CKING RECEPTIONIST.' ” I said these sentences at least twice, to reiterate my point. Without knowing the context of the conversation because he (Daniel) was playing a video game on his phone, F&B manager Daniel suddenly charged at me, kept on pointing his right index finger at me, and raised his voice, ”Don't you dare disrespect my friend and call him 'F*CKING RECEPTIONIST' OR ELSE...” I then said, ”I didn't even call David a 'F*CKING RECEPTIONIST.' Go ask him.” When David agreed that I did not call him that, I then went inside my new room which was still very cold. Heater in the new room was not working. Again. After all the negative experience at MP Hostel Budapest, I decided to leave right away; and found another private room in a hostel nearby. Zero customer service. Aggressive. Threatening. I hope the hostel will improve on its customer service, and value its guests.

Having read the reviews i was very apprehensive about our stay here, but we were pleasantly surprised. We checked in around 9pm, had a warm welcome and a quick check in. We had to put a code in to access the lift, then the key card to take us to room. All very secure. Our room was clean and warm. It had a fridge and a decent tv. Going out that night it was pouring with rain and the receptionist gave us his umbrella to borrow...total gent! Throughout our stay we were not disturbed or bothered by other guests. We felt happy and secure We checked out on the Monday, but had a few hours before heading to the airport. We were able to keep our luggage at the hotel free of charge in a locked luggage room. We had a great stay and would stay again. Its an old building like alot of others in Budapest, and there are some other flats and residents who stay in the building, but it was all very secure, the building is operated by motion lights, so it seems dark but the lights come on as you walk along. if you are looking for something 4 or 5 star this isnt you place, but a comfy bed, warm shower and great location for exploring!

Stayed 5 nights for a conference with 3 other colleagues. Quaint hotel that looks its age. Had very friendly and helpful staff handling check in/out. Had taken a suite, but it was rather small. Main door opened into an anteroom with 2 internal doors - 1 of which led into bedroom (just enough space for a double bed with 2 small side tables). The other door led into a small living room (space for dressing table, couch, TV, and a small round table with a chair). Bathroom is a little dim. Breakfast buffet had standard ham and cheese cuts, scrambled eggs, breads, cereals, fruits - repeated daily. Noticed the staff change the cutlery after each dinner, but the placemats on the table is not changed. Location is excellent with nearby train and bus station leading to all major attractions. Also have supermarkets nearby.

The hotel is very beautiful and modern and the staff very welcoming. not knowing the city, they do not hesitate to advise me on places to visit and explain to me how to get around with public transport. The room was very comfortable and modern corresponding to all my expectations. The only small negative point that I could cite is the restricted opening hours of the restaurant and the bar. Taking into account the neighborhood (8th arrondissement), I would have preferred to eat at the hotel than to have to go out or order. In summary, a great stay and can't wait to come back!

The hotel is conveniently located very close to public transportation. The tram is right across the street and the Metro station just a short walk away. You can also walk across to the other side of town where all the stores and restaurants are by using the Chain Bridge. However the bridge was closed for pedestrians last month, not sure if it is now open. Our room was a good size and we had a beautiful view of the Danube river and the Parliament. The small balcony outside our window needed to be cleaned though, as there were spider webs everywhere. Realized that after I stuck my head outside to look at the view.. You can also look outside the window in the hallway when you get off the elevators. It has a nice view of the castle at night. Bathroom was fine, there was a nice bathtub with a nice shower but I found the bathtub very high and it took me extra effort to climb in and out. Never had that problem before but for some reason this tub was not easy to climb into. The breakfast had many yummy choices. There were not many changes in what they offered everyday, but still they had many choices and also many different coffees you could prepare on the machine. Front desk staff were cordial and one young man in particular was very helpful with everything that we needed. I don't remember his name but he was in his 30s I believe with a goatie. All in all we enjoyed our stay! The only thing we wished is that this hotel had a pool, but oh well!

Hospitality at this hotel is pretty much non-existent, especially for what I'd expect of a Novotel. It starts with having no doorman. You'll see this a few times in others comments. They give you one water bottle in your room. Don't expect them to replace it throughout your stay though. That'd be a lot to ask. Room service? I'm not sure if they cleaned the rooms during our stay. They did make the beds. That's about all. When I asked where I might find water, I was rudely directed to purchase a bottle from the restaurant. This is unheard of to me. Filtered water should always be freely provided. The breakfast was also quite mediocre. Huge lineup for coffee, no brewed coffee, which would be quicker to serve. Staff not around. For the price, the breakfast is certainly not worth it. Not a great experience. I won't be returning.

Currently here at the moment and tbh I’m disappointed! Not like the reviews say. It’s a good 45 min walk to the centre of Budepest. The breakfast is lack lustre at most! Luke warm hot drinks, only one side of the toaster works and very basic buffet. Rooms have no tv, or hairdryers! The amenities it says are here simply aren’t, rooftop bar closed, pasta shop never open, spar next door is very limited hours and the staff are rude. If your wanting somewhere to stay with things around it don’t stay here it feels like your in the middle of no where. Nothing much around it so do expect to be walking quite a way to get to anything. I comply understand it’s geared towards student but even these must be bored to tears with the lack of amenities around the hotel, not even anywhere to grab a bite to eat within a good 10 min walk. Would I stay here again? Absolutely not On a plus note the reception staff are lovely

Unexpectedly excellent ! Thank you! They allowed me to late check out which is really appreciated! The swimming pool and sauna is very nice and the staffs are busy but very very helpful ! Thank you Bath tab is nice ! Balcony is wonderful Yea

This apartment is sooooo good! I’ve had been to such great place! We spent a wonderful night there! It’s very very new, where everything in the room is very high-tech. The curtain for the window will be automatically opened and closed to keep the room cool, as well as saving electricity etc… and they even have a dish washing machine! It’s so professional! The room is cozy with a comfortable bed. The bathroom smells good. Everything is flawless. AND the main point is the price is very low!!! Therefore, I’ll highly recommend this to all of you.

We started and ended in Budapest on a 3 week trip. We allowed two days at the end so we would have time for covid testing, then did not need to get one. We had stayed in the city center at the beginning of the trip, but stayed near the airport at the end. We we arrived, we were greeted by friendly staff. We got up to our room and found that the air conditioner did not work, they quickly moved up to another room. Our main complaint about this room was that it has a musty order. We wondered if it was the faulty air conditioner next door. The hotel appeared to be clean (but there was that smell) but a bit tired looking. Breakfast, which was included, was very nice. On our second day, when we had to get to the airport at 4am, there had some snacks out for early folks to take. And the airport shuttle seems to run 24 hours.