Ulasan Ibis Budapest Castle Hill

The hotel was good and the location is really close to the metro station. Surrounded with supermarket and some restaurants. But the service is so poor. I booked the bus with the night staff to airport and he didn’t ask me to pay. He just wrote down my name and my room number. Then the day after, I went to check again and I met another staff. She told me that the booking was cancelled because I didn’t pay. I told her, I didn’t know we have to pay because your colleague didn’t told me to and he said it’s fine. Then she said sorry it’s not her fault coz I didn’t pay. She said sorry but with the expression like no sorry. So if you happen to stay there, and book the bus remember to tell the staff that you want to pay even if they didn’t tell you to.