Hotel berhampiran Nagy Fuvaros utcai zsinagóga, Budapest

I was supposed to stay for three nights at the MP Hostel in Budapest; but left a couple of hours after I checked in. I arrived in the hostel before the check-in time; thus requested to leave my suitcase while awaiting check-in. Receptionist David just told me, ”You can put it in the storage room.” He did not even show me where the storage room is. I had to find the room myself. Mind you, David was not busy at that time. He was just chatting with a friend in the reception area. When I finally checked in the hostel late afternoon and went to my room, I noticed that the room was very cold. I opened the heater knob; and waited for more than an hour. No changes; it was still very cold. I then went to the reception; and informed receptionist David about this. He was in the reception, indeed, just talking to another hostel staff Daniel who is apparently the hostel F&B manager. He casually told me, ”Open the heater valve.” To which I replied, ”I did that more than an hour ago; but it's still very cold. Perhaps you can accompany me to the room; and we can both check the heater.” David answered, ”It's not my job. I'm the receptionist; not the technician... and the technician is not here. Wait for your room to get warm.” I said, ”It's been more than an hour since I opened the heater; but the room never got warm at all. If it's not your job to address the heater problem, then who can help me fix this? Can you at least transfer me to another room with a working heating system?” After David called up someone and checked the available rooms, he finally agreed to move me to another room. While I was at the reception waiting for my new room to be ready, I was talking to a friend on the phone to express my disappointment. When David said that my room was ready, I hung my phone up right away; and was surprised when he said, ”I”M A F*CKING RECEPTIONIST. THE HOSTEL MANAGEMENT PLACED ME HERE BECAUSE I SPEAK ENGLISH. CHECKING THE ROOM OR THE HEATER IS NOT MY JOB.” I replied, ” Where did the 'F*CKING RECEPTIONIST' words come from? To be clear, I never addressed you a 'F*CKING RECEPTIONIST.' ” I said these sentences at least twice, to reiterate my point. Without knowing the context of the conversation because he (Daniel) was playing a video game on his phone, F&B manager Daniel suddenly charged at me, kept on pointing his right index finger at me, and raised his voice, ”Don't you dare disrespect my friend and call him 'F*CKING RECEPTIONIST' OR ELSE...” I then said, ”I didn't even call David a 'F*CKING RECEPTIONIST.' Go ask him.” When David agreed that I did not call him that, I then went inside my new room which was still very cold. Heater in the new room was not working. Again. After all the negative experience at MP Hostel Budapest, I decided to leave right away; and found another private room in a hostel nearby. Zero customer service. Aggressive. Threatening. I hope the hostel will improve on its customer service, and value its guests.

Excelent place to stay close to everything plus Metro and the rooms are enought to sleep and having breakfast with good quality. The staff is quite good and very friendly and spend the correct attention to details. I recommend this hotel for travelers since they can by walk give a turist view of all the important places (I try to do it everytime I'm there)

This hotel suited us. Right from the start we received good welcome from reception and throughout the stay they were cheerful, always acknowledged us when we came in and out and were happy to call us taxis. The place was very clean. Breakfast met all our needs: selection of cheeses/salami/ham, musli, fresh fruit cocktail, bowls of fruit, pastries, yogurt, avocado, breads, bacon, sausages, scrambled egg, beans, salad, peppers, coffee/hot chocolate machine was good, fruit juices etc. I really wanted to use the hot tub/sauna but we ran out of time so can’t comment on that. Our apartment itself (703) was very good. We had 2 floors with 2 bedrooms. Each bedroom had a good tv, nice decor, beds and pillows I found super comfy, had a better night sleep than I do at home. Only negative for me was that the bedroom we had never had a wardrobe, the one next door had a good wardrobe and there was also one downstairs if we were really bothered and wished to hang up and run up and down the stairs, but we never had much clothes for the weekend so were happy to stack jumpers under bedside table and I lay my trousers over the top of my case so wasn’t a huge issue for me. Shower was great! Bathroom modern and clean. Had a hairdryer, shower cap and shower gel and body lotion. Lounge area had a sofa, dining table and kitchen area with fridge, microwave, kettle, hob and pans/utensils. They provided a tea towel and dish liquid, few sachets of coffee and tea bags but no sugar or milk cartons. The system they used was if you wanted the bedroom cleaning the next day you had to put a sign on door the evening before (before midnight). If you wanted towels changing then had to let reception know. Big plus for us was that the hotel was very quiet, no outside noise to disturb our sleep and that we had 2 bedrooms so our daughter had her own room and a proper bed. This was in preference to 1 hotel room with a sofa bed which I didn’t want. I thought the cost was good. Only other comment is that the hotel is a little out of the centre which we knew when we booked, but chose the hotel based on cost, having the 2 bedrooms and a lounge rather than all in a hotel room, good reviews and the fact that it was quiet as wasn’t in the city centre. There was option to use the nearby public transport but we were happy to walk, or called a taxi when we needed to. Overall I was really happy with the stay.

Currently here at the moment and tbh I’m disappointed! Not like the reviews say. It’s a good 45 min walk to the centre of Budepest. The breakfast is lack lustre at most! Luke warm hot drinks, only one side of the toaster works and very basic buffet. Rooms have no tv, or hairdryers! The amenities it says are here simply aren’t, rooftop bar closed, pasta shop never open, spar next door is very limited hours and the staff are rude. If your wanting somewhere to stay with things around it don’t stay here it feels like your in the middle of no where. Nothing much around it so do expect to be walking quite a way to get to anything. I comply understand it’s geared towards student but even these must be bored to tears with the lack of amenities around the hotel, not even anywhere to grab a bite to eat within a good 10 min walk. Would I stay here again? Absolutely not On a plus note the reception staff are lovely

Apartment central. Room was nice. Reception staff not the most friendliest. The beds in the apartment are 2 single beds on wheels not ideal for married couples who are having a weekend away and wanna cuddle up at night. Glasses provided and there was another guests crisps in cupboard. These should be binned as open and unhygienic eating crisps someone has had their hands in. Rooms cleaned daily. A few times maids came in when we were in our single beds. Took towel and never replaced them, had to get out shower to go down and get new towels. It is quite noisy as apartment is on main road. There is blinds on the windows. There is brown curtains but they don’t fit the window so the sun shines in and wakes you up. No chance of a long lie. Beware of street taxis - they will try rip you off when you have been drinking alcohol. I’d download bolt - just like Uber. Kebab shop a few doors down - lovely food Spar straight across the road. Close to some fab bars. Unsure if we would stay here again.

Having read the reviews i was very apprehensive about our stay here, but we were pleasantly surprised. We checked in around 9pm, had a warm welcome and a quick check in. We had to put a code in to access the lift, then the key card to take us to room. All very secure. Our room was clean and warm. It had a fridge and a decent tv. Going out that night it was pouring with rain and the receptionist gave us his umbrella to borrow...total gent! Throughout our stay we were not disturbed or bothered by other guests. We felt happy and secure We checked out on the Monday, but had a few hours before heading to the airport. We were able to keep our luggage at the hotel free of charge in a locked luggage room. We had a great stay and would stay again. Its an old building like alot of others in Budapest, and there are some other flats and residents who stay in the building, but it was all very secure, the building is operated by motion lights, so it seems dark but the lights come on as you walk along. if you are looking for something 4 or 5 star this isnt you place, but a comfy bed, warm shower and great location for exploring!

Very new one. Nepgliet metro station and bus terminal are just in 5 min walking distance. Shopping center is within 10 min walking distance as well.

Hospitality at this hotel is pretty much non-existent, especially for what I'd expect of a Novotel. It starts with having no doorman. You'll see this a few times in others comments. They give you one water bottle in your room. Don't expect them to replace it throughout your stay though. That'd be a lot to ask. Room service? I'm not sure if they cleaned the rooms during our stay. They did make the beds. That's about all. When I asked where I might find water, I was rudely directed to purchase a bottle from the restaurant. This is unheard of to me. Filtered water should always be freely provided. The breakfast was also quite mediocre. Huge lineup for coffee, no brewed coffee, which would be quicker to serve. Staff not around. For the price, the breakfast is certainly not worth it. Not a great experience. I won't be returning.

The hotel is at a very good location. Just next to the Fisherman Bastion. Exotic view of Budapest can be found here. I would recommend this hotel.