Hotel berhampiran Old Dekor, Budapest

The location of this hotel was perfect for us, slightly removed from the rest of the big hotels but a very short walk to the river. The front desk staff was first rate service, dealt with a late checkin very well and were very helpful on checkout. The breakfast was generally very good, staff could get a bit flustered during busy times but there is a guide to busy and quiet times in the room so a good idea to keep that in mind. The bar staff could be a little frosty but service became much better when they realised (when we asked to pay) that we were staying ay the hotel. The room was very nice, a good size all the usual little things, plus chocolate! The robes provided were a bit tatty, but still functional. Certainly somewhere I would stay again.

Beautiful hotel downstairs, but rooms are very tired, they are not as bright and vibrant as on the website. Our room on the 4th floor had no pictures on the walls and lacked the basic items. You could also hear the upstairs guests which was very annoying at 4am! The bathroom was also very dated. The Balcony was a lovely feature in the room. We asked for an iron only to be told there was an ironing room on the ground floor, this was really inconvenient. We went for lunch at the bar which was awful, my burger was rock hard and took ages to come and they only replaced it with the same thing. The location is great if you are heading out into the city. It does the job for a city break hotel.

Currently here at the moment and tbh I’m disappointed! Not like the reviews say. It’s a good 45 min walk to the centre of Budepest. The breakfast is lack lustre at most! Luke warm hot drinks, only one side of the toaster works and very basic buffet. Rooms have no tv, or hairdryers! The amenities it says are here simply aren’t, rooftop bar closed, pasta shop never open, spar next door is very limited hours and the staff are rude. If your wanting somewhere to stay with things around it don’t stay here it feels like your in the middle of no where. Nothing much around it so do expect to be walking quite a way to get to anything. I comply understand it’s geared towards student but even these must be bored to tears with the lack of amenities around the hotel, not even anywhere to grab a bite to eat within a good 10 min walk. Would I stay here again? Absolutely not On a plus note the reception staff are lovely

Stayed 5 nights for a conference with 3 other colleagues. Quaint hotel that looks its age. Had very friendly and helpful staff handling check in/out. Had taken a suite, but it was rather small. Main door opened into an anteroom with 2 internal doors - 1 of which led into bedroom (just enough space for a double bed with 2 small side tables). The other door led into a small living room (space for dressing table, couch, TV, and a small round table with a chair). Bathroom is a little dim. Breakfast buffet had standard ham and cheese cuts, scrambled eggs, breads, cereals, fruits - repeated daily. Noticed the staff change the cutlery after each dinner, but the placemats on the table is not changed. Location is excellent with nearby train and bus station leading to all major attractions. Also have supermarkets nearby.

The hotel is very beautiful and modern and the staff very welcoming. not knowing the city, they do not hesitate to advise me on places to visit and explain to me how to get around with public transport. The room was very comfortable and modern corresponding to all my expectations. The only small negative point that I could cite is the restricted opening hours of the restaurant and the bar. Taking into account the neighborhood (8th arrondissement), I would have preferred to eat at the hotel than to have to go out or order. In summary, a great stay and can't wait to come back!

The hotel was good and the location is really close to the metro station. Surrounded with supermarket and some restaurants. But the service is so poor. I booked the bus with the night staff to airport and he didn’t ask me to pay. He just wrote down my name and my room number. Then the day after, I went to check again and I met another staff. She told me that the booking was cancelled because I didn’t pay. I told her, I didn’t know we have to pay because your colleague didn’t told me to and he said it’s fine. Then she said sorry it’s not her fault coz I didn’t pay. She said sorry but with the expression like no sorry. So if you happen to stay there, and book the bus remember to tell the staff that you want to pay even if they didn’t tell you to.

Hospitality at this hotel is pretty much non-existent, especially for what I'd expect of a Novotel. It starts with having no doorman. You'll see this a few times in others comments. They give you one water bottle in your room. Don't expect them to replace it throughout your stay though. That'd be a lot to ask. Room service? I'm not sure if they cleaned the rooms during our stay. They did make the beds. That's about all. When I asked where I might find water, I was rudely directed to purchase a bottle from the restaurant. This is unheard of to me. Filtered water should always be freely provided. The breakfast was also quite mediocre. Huge lineup for coffee, no brewed coffee, which would be quicker to serve. Staff not around. For the price, the breakfast is certainly not worth it. Not a great experience. I won't be returning.

Our daughter booked us this hotel as part of a 3 night trip to Budapest as a Christmas gift. After visiting Budapest herself, she thought we’d love it so booked us the trip. I don’t normally write reviews, but I thought the hotel had been served an injustice with lots of the other reviews we’d read. We’d read lots that said it was in an awful and unsafe area. The hotel is on a side street, in a city away from the centre, no different to any side street in a city we’d seen before. We saw one homeless person in a doorway, and sometimes people gathered chatting outside the Spar shop at the top of the road, and the other shops…not much of a problem. We didn’t feel unsafe or find the street to be noisy. You are a little bit out of the centre, but the bus stop and metro are conveniently located just around the corner. We used the bus which was very cheap, or free, as sometimes we were just waved on. Once inside our room we heard very little noise, from within the hotel itself, or from the road outside…only the occasional siren. The towels and sheet’s were good, and the room clean, pillows also nice quality and extras in the wardrobe. Room a comfortable temperature. The beds are low to the ground, and the mattresses firmer than we are used to, but after a 12 hour day sightseeing, and a few cocktails/beers we slept reasonably well. Little ******s with the room, a kettle with tea/coffee making facilities would have been nice for a morning cuppa before heading out. There is a small bar in the reception area where you could get coffee though, and plenty of cafes on the main street. The hairdryer overheated quite quickly and cut out. But only minor issues. The staff were not particularly chatty (us Brits love a chat!) however, helpful and courteous when needed. All in all a good stay and a good base to explore…what do you do from a hotel room? For us to sleep and shower 🤷🏻‍♀️ Budapest is an amazing city, so much to see and do, we absolutely loved exploring, enjoy!

This hotel suited us. Right from the start we received good welcome from reception and throughout the stay they were cheerful, always acknowledged us when we came in and out and were happy to call us taxis. The place was very clean. Breakfast met all our needs: selection of cheeses/salami/ham, musli, fresh fruit cocktail, bowls of fruit, pastries, yogurt, avocado, breads, bacon, sausages, scrambled egg, beans, salad, peppers, coffee/hot chocolate machine was good, fruit juices etc. I really wanted to use the hot tub/sauna but we ran out of time so can’t comment on that. Our apartment itself (703) was very good. We had 2 floors with 2 bedrooms. Each bedroom had a good tv, nice decor, beds and pillows I found super comfy, had a better night sleep than I do at home. Only negative for me was that the bedroom we had never had a wardrobe, the one next door had a good wardrobe and there was also one downstairs if we were really bothered and wished to hang up and run up and down the stairs, but we never had much clothes for the weekend so were happy to stack jumpers under bedside table and I lay my trousers over the top of my case so wasn’t a huge issue for me. Shower was great! Bathroom modern and clean. Had a hairdryer, shower cap and shower gel and body lotion. Lounge area had a sofa, dining table and kitchen area with fridge, microwave, kettle, hob and pans/utensils. They provided a tea towel and dish liquid, few sachets of coffee and tea bags but no sugar or milk cartons. The system they used was if you wanted the bedroom cleaning the next day you had to put a sign on door the evening before (before midnight). If you wanted towels changing then had to let reception know. Big plus for us was that the hotel was very quiet, no outside noise to disturb our sleep and that we had 2 bedrooms so our daughter had her own room and a proper bed. This was in preference to 1 hotel room with a sofa bed which I didn’t want. I thought the cost was good. Only other comment is that the hotel is a little out of the centre which we knew when we booked, but chose the hotel based on cost, having the 2 bedrooms and a lounge rather than all in a hotel room, good reviews and the fact that it was quiet as wasn’t in the city centre. There was option to use the nearby public transport but we were happy to walk, or called a taxi when we needed to. Overall I was really happy with the stay.