Hotel berhampiran Árnyas Kert, Budapest

The hotel is very beautiful and modern and the staff very welcoming. not knowing the city, they do not hesitate to advise me on places to visit and explain to me how to get around with public transport. The room was very comfortable and modern corresponding to all my expectations. The only small negative point that I could cite is the restricted opening hours of the restaurant and the bar. Taking into account the neighborhood (8th arrondissement), I would have preferred to eat at the hotel than to have to go out or order. In summary, a great stay and can't wait to come back!

Our daughter booked us this hotel as part of a 3 night trip to Budapest as a Christmas gift. After visiting Budapest herself, she thought we’d love it so booked us the trip. I don’t normally write reviews, but I thought the hotel had been served an injustice with lots of the other reviews we’d read. We’d read lots that said it was in an awful and unsafe area. The hotel is on a side street, in a city away from the centre, no different to any side street in a city we’d seen before. We saw one homeless person in a doorway, and sometimes people gathered chatting outside the Spar shop at the top of the road, and the other shops…not much of a problem. We didn’t feel unsafe or find the street to be noisy. You are a little bit out of the centre, but the bus stop and metro are conveniently located just around the corner. We used the bus which was very cheap, or free, as sometimes we were just waved on. Once inside our room we heard very little noise, from within the hotel itself, or from the road outside…only the occasional siren. The towels and sheet’s were good, and the room clean, pillows also nice quality and extras in the wardrobe. Room a comfortable temperature. The beds are low to the ground, and the mattresses firmer than we are used to, but after a 12 hour day sightseeing, and a few cocktails/beers we slept reasonably well. Little ******s with the room, a kettle with tea/coffee making facilities would have been nice for a morning cuppa before heading out. There is a small bar in the reception area where you could get coffee though, and plenty of cafes on the main street. The hairdryer overheated quite quickly and cut out. But only minor issues. The staff were not particularly chatty (us Brits love a chat!) however, helpful and courteous when needed. All in all a good stay and a good base to explore…what do you do from a hotel room? For us to sleep and shower 🤷🏻‍♀️ Budapest is an amazing city, so much to see and do, we absolutely loved exploring, enjoy!

Stayed 5 nights for a conference with 3 other colleagues. Quaint hotel that looks its age. Had very friendly and helpful staff handling check in/out. Had taken a suite, but it was rather small. Main door opened into an anteroom with 2 internal doors - 1 of which led into bedroom (just enough space for a double bed with 2 small side tables). The other door led into a small living room (space for dressing table, couch, TV, and a small round table with a chair). Bathroom is a little dim. Breakfast buffet had standard ham and cheese cuts, scrambled eggs, breads, cereals, fruits - repeated daily. Noticed the staff change the cutlery after each dinner, but the placemats on the table is not changed. Location is excellent with nearby train and bus station leading to all major attractions. Also have supermarkets nearby.

Beautiful hotel downstairs, but rooms are very tired, they are not as bright and vibrant as on the website. Our room on the 4th floor had no pictures on the walls and lacked the basic items. You could also hear the upstairs guests which was very annoying at 4am! The bathroom was also very dated. The Balcony was a lovely feature in the room. We asked for an iron only to be told there was an ironing room on the ground floor, this was really inconvenient. We went for lunch at the bar which was awful, my burger was rock hard and took ages to come and they only replaced it with the same thing. The location is great if you are heading out into the city. It does the job for a city break hotel.

Liked the star city hotel because of the room rate with breakfast,more varieties and the breads are fresh,sausages are delicious.Location is good too about 600 meters walking distance to keleti train station.friendly staffs and like the room,big and clean .good stay here,

One of the most budget friendly accommodation in the city! It is in a very strategic location where it is just few meters away from bus stop and metro train station. It is also just few bus stops away from famous tourist destinations. It is near grocery store and vodafone where you can buy a sim card (tip for tourists). Rooms are clean and well maintained. They have self service washing and drying machines, common kitchen and bathrooms, common lounge area, vending machines and many more. This place is wheelchair friendly as well for those who need them. Service wise was great as well. I would commend Thomas from reception for being helpful especially when we arrived from airport at 2AM. Overall, we enjoyed staying here. It is truly a great value for money.

Hospitality at this hotel is pretty much non-existent, especially for what I'd expect of a Novotel. It starts with having no doorman. You'll see this a few times in others comments. They give you one water bottle in your room. Don't expect them to replace it throughout your stay though. That'd be a lot to ask. Room service? I'm not sure if they cleaned the rooms during our stay. They did make the beds. That's about all. When I asked where I might find water, I was rudely directed to purchase a bottle from the restaurant. This is unheard of to me. Filtered water should always be freely provided. The breakfast was also quite mediocre. Huge lineup for coffee, no brewed coffee, which would be quicker to serve. Staff not around. For the price, the breakfast is certainly not worth it. Not a great experience. I won't be returning.

The hotel locates at a very excellent location. Many main attraction points around it. The restaurant for breakfast buffet has a very good view. ALL the staff of the front desk is very helpful and nice. I arrive on the morning and they help to check the availability of the room. They allow the customer to have early check in early when the availability of the room is OK. Everything of the hotel is good. I recommend other people to stay at this hotel when they come to Budapest. I will stay again in Hilton Budapest when I visit there again.

The hotel was good and the location is really close to the metro station. Surrounded with supermarket and some restaurants. But the service is so poor. I booked the bus with the night staff to airport and he didn’t ask me to pay. He just wrote down my name and my room number. Then the day after, I went to check again and I met another staff. She told me that the booking was cancelled because I didn’t pay. I told her, I didn’t know we have to pay because your colleague didn’t told me to and he said it’s fine. Then she said sorry it’s not her fault coz I didn’t pay. She said sorry but with the expression like no sorry. So if you happen to stay there, and book the bus remember to tell the staff that you want to pay even if they didn’t tell you to.