Hotel berhampiran Royal Wine House and Wine Cellar Museum, Budapest

Apartment central. Room was nice. Reception staff not the most friendliest. The beds in the apartment are 2 single beds on wheels not ideal for married couples who are having a weekend away and wanna cuddle up at night. Glasses provided and there was another guests crisps in cupboard. These should be binned as open and unhygienic eating crisps someone has had their hands in. Rooms cleaned daily. A few times maids came in when we were in our single beds. Took towel and never replaced them, had to get out shower to go down and get new towels. It is quite noisy as apartment is on main road. There is blinds on the windows. There is brown curtains but they don’t fit the window so the sun shines in and wakes you up. No chance of a long lie. Beware of street taxis - they will try rip you off when you have been drinking alcohol. I’d download bolt - just like Uber. Kebab shop a few doors down - lovely food Spar straight across the road. Close to some fab bars. Unsure if we would stay here again.

Hospitality at this hotel is pretty much non-existent, especially for what I'd expect of a Novotel. It starts with having no doorman. You'll see this a few times in others comments. They give you one water bottle in your room. Don't expect them to replace it throughout your stay though. That'd be a lot to ask. Room service? I'm not sure if they cleaned the rooms during our stay. They did make the beds. That's about all. When I asked where I might find water, I was rudely directed to purchase a bottle from the restaurant. This is unheard of to me. Filtered water should always be freely provided. The breakfast was also quite mediocre. Huge lineup for coffee, no brewed coffee, which would be quicker to serve. Staff not around. For the price, the breakfast is certainly not worth it. Not a great experience. I won't be returning.

I was supposed to stay for three nights at the MP Hostel in Budapest; but left a couple of hours after I checked in. I arrived in the hostel before the check-in time; thus requested to leave my suitcase while awaiting check-in. Receptionist David just told me, ”You can put it in the storage room.” He did not even show me where the storage room is. I had to find the room myself. Mind you, David was not busy at that time. He was just chatting with a friend in the reception area. When I finally checked in the hostel late afternoon and went to my room, I noticed that the room was very cold. I opened the heater knob; and waited for more than an hour. No changes; it was still very cold. I then went to the reception; and informed receptionist David about this. He was in the reception, indeed, just talking to another hostel staff Daniel who is apparently the hostel F&B manager. He casually told me, ”Open the heater valve.” To which I replied, ”I did that more than an hour ago; but it's still very cold. Perhaps you can accompany me to the room; and we can both check the heater.” David answered, ”It's not my job. I'm the receptionist; not the technician... and the technician is not here. Wait for your room to get warm.” I said, ”It's been more than an hour since I opened the heater; but the room never got warm at all. If it's not your job to address the heater problem, then who can help me fix this? Can you at least transfer me to another room with a working heating system?” After David called up someone and checked the available rooms, he finally agreed to move me to another room. While I was at the reception waiting for my new room to be ready, I was talking to a friend on the phone to express my disappointment. When David said that my room was ready, I hung my phone up right away; and was surprised when he said, ”I”M A F*CKING RECEPTIONIST. THE HOSTEL MANAGEMENT PLACED ME HERE BECAUSE I SPEAK ENGLISH. CHECKING THE ROOM OR THE HEATER IS NOT MY JOB.” I replied, ” Where did the 'F*CKING RECEPTIONIST' words come from? To be clear, I never addressed you a 'F*CKING RECEPTIONIST.' ” I said these sentences at least twice, to reiterate my point. Without knowing the context of the conversation because he (Daniel) was playing a video game on his phone, F&B manager Daniel suddenly charged at me, kept on pointing his right index finger at me, and raised his voice, ”Don't you dare disrespect my friend and call him 'F*CKING RECEPTIONIST' OR ELSE...” I then said, ”I didn't even call David a 'F*CKING RECEPTIONIST.' Go ask him.” When David agreed that I did not call him that, I then went inside my new room which was still very cold. Heater in the new room was not working. Again. After all the negative experience at MP Hostel Budapest, I decided to leave right away; and found another private room in a hostel nearby. Zero customer service. Aggressive. Threatening. I hope the hostel will improve on its customer service, and value its guests.

We had a reasonably sized 1 bed appt. From other reviews I was worried about noise and bad behaviour of groups of tourists but this is a block of 90 apartments and only 24 are tourist rentals. Others include a number of people with the title ”Dr” so they are not riffraff, if you know what I mean. Our stay so far has been very quiet. Almost no noise from inside the block. It's the centre of a city so there is road noise etc but the windows are triple glazed so keep the noise out very well. Lift and corridors are all v bright and well cleaned. The area is touristy to some extent with loads of good value eating places including a very popular Hungarian restaurant where you need to book called Getto Gulyas. The area as a whole used to be the Jewish ghetto so the huge synagogue is close by but that meant that the are as a whole is quite run down in appearance. I think that makes it a much more interesting feel than some of the more renovated areas. This apartment block is new enough that it's not shown on Google satellite. Apartment was very clean and well equipped with washing machine and dishwasher. Everything you need for cooking on holiday. Furnished exclusively from Ikea by the looks of it but it felt new and not worn out. Bed is comfortable and on the firm side. So far the is absolutely nothing of any significance wrong with the apartment. Maybe we have been lucky by not being near a stag party. But we've only seen one about town in our stay so far. From our experience we would recommend.

Stayed 5 nights for a conference with 3 other colleagues. Quaint hotel that looks its age. Had very friendly and helpful staff handling check in/out. Had taken a suite, but it was rather small. Main door opened into an anteroom with 2 internal doors - 1 of which led into bedroom (just enough space for a double bed with 2 small side tables). The other door led into a small living room (space for dressing table, couch, TV, and a small round table with a chair). Bathroom is a little dim. Breakfast buffet had standard ham and cheese cuts, scrambled eggs, breads, cereals, fruits - repeated daily. Noticed the staff change the cutlery after each dinner, but the placemats on the table is not changed. Location is excellent with nearby train and bus station leading to all major attractions. Also have supermarkets nearby.

The hotel is very beautiful and modern and the staff very welcoming. not knowing the city, they do not hesitate to advise me on places to visit and explain to me how to get around with public transport. The room was very comfortable and modern corresponding to all my expectations. The only small negative point that I could cite is the restricted opening hours of the restaurant and the bar. Taking into account the neighborhood (8th arrondissement), I would have preferred to eat at the hotel than to have to go out or order. In summary, a great stay and can't wait to come back!

Currently here at the moment and tbh I’m disappointed! Not like the reviews say. It’s a good 45 min walk to the centre of Budepest. The breakfast is lack lustre at most! Luke warm hot drinks, only one side of the toaster works and very basic buffet. Rooms have no tv, or hairdryers! The amenities it says are here simply aren’t, rooftop bar closed, pasta shop never open, spar next door is very limited hours and the staff are rude. If your wanting somewhere to stay with things around it don’t stay here it feels like your in the middle of no where. Nothing much around it so do expect to be walking quite a way to get to anything. I comply understand it’s geared towards student but even these must be bored to tears with the lack of amenities around the hotel, not even anywhere to grab a bite to eat within a good 10 min walk. Would I stay here again? Absolutely not On a plus note the reception staff are lovely

Fantastisch!! We waren drie uur te vroeg maar kregen, ongevraagd en heel vriendelijk, een andere kamer waardoor we niet in de lobby hoefden te wachten. De kamer was keurig opgeruimd, heerlijk bed, nette badkamer, kortom tiptop in orde. De verschillende zwembaden en het bubbelbad waren schoon en mooi dus erg aangenaam. Het ontbijt was erg uitgebreid zodat er zelfs voor kieskeurige mensen als mijn vrouw en ik wat lekkers, en gezonds, te krijgen was. Het personeel was heel vriendelijk en behulpzaam Dit bleek o.a. uit dat mijn vrouw onwel was geworden door iets wat we in de stad hadden gegeten en daardoor vroeg ik laat in de avond enkele stuks fruit en de volgende dag een latere checkout wat we ook weer kosteloos aangeboden kregen. Als ik iets zou moeten noemen dan is dat dit prachtige hotel al wat ouder is waardoor de luxe niet meer helemaal up to date is, voor ons was dat helemaal geen probleem en zou ik zelfs zeggen dat we het als een pluspunt zagen. Het is wellicht wat duurder dan doorsnee hotels maar het is 100% waar voor je geld!! Fantastic!! We were three hours early but were given another room, unsolicited and very kindly, so we didn't have to wait in the lobby. The room was very tidy, wonderful bed, nice bathroom, in short, in tiptop order. The various pools and hot tub were clean and beautiful so very enjoyable. The breakfast was very extensive so that even picky people like my wife and I could get something tasty and healthy. The staff was very friendly and helpful. This showed, among other things, in that my wife had become unwell due to something we had eaten in the city, so I asked for some fruit late in the evening and a later checkout the next day, which we again were offered free of charge. If I had to mention something negative, it is that this beautiful hotel is a bit older, so the luxury is no longer completely up to date, for us that was no problem at all and I would even say that we saw it as a plus. It may be a bit more expensive than average hotels but it is 100% value for money!!

We started and ended in Budapest on a 3 week trip. We allowed two days at the end so we would have time for covid testing, then did not need to get one. We had stayed in the city center at the beginning of the trip, but stayed near the airport at the end. We we arrived, we were greeted by friendly staff. We got up to our room and found that the air conditioner did not work, they quickly moved up to another room. Our main complaint about this room was that it has a musty order. We wondered if it was the faulty air conditioner next door. The hotel appeared to be clean (but there was that smell) but a bit tired looking. Breakfast, which was included, was very nice. On our second day, when we had to get to the airport at 4am, there had some snacks out for early folks to take. And the airport shuttle seems to run 24 hours.