Hotel berhampiran Zero Kilometre Stone, Budapest

Hospitality at this hotel is pretty much non-existent, especially for what I'd expect of a Novotel. It starts with having no doorman. You'll see this a few times in others comments. They give you one water bottle in your room. Don't expect them to replace it throughout your stay though. That'd be a lot to ask. Room service? I'm not sure if they cleaned the rooms during our stay. They did make the beds. That's about all. When I asked where I might find water, I was rudely directed to purchase a bottle from the restaurant. This is unheard of to me. Filtered water should always be freely provided. The breakfast was also quite mediocre. Huge lineup for coffee, no brewed coffee, which would be quicker to serve. Staff not around. For the price, the breakfast is certainly not worth it. Not a great experience. I won't be returning.

The Florin hotel in Budapest was excellent as was the location. Area 6 is well located to the Jewish quarter and the bohemian area. The hotel is 10 min walk to St Stephen’s church. Trams stop right outside the hotel and main metro station is less than a 10 min walk. For over 65s public transport is free, but is cheap anyway and so easy to get about. Attila, Balint and Lori at reception were great ambassadors for Budapest and the hotel - helpful and friendly. The rooms spacious with a little kitchenette and good bathroom. Very clean and comfortable. Highly recommended.

I was supposed to stay for three nights at the MP Hostel in Budapest; but left a couple of hours after I checked in. I arrived in the hostel before the check-in time; thus requested to leave my suitcase while awaiting check-in. Receptionist David just told me, ”You can put it in the storage room.” He did not even show me where the storage room is. I had to find the room myself. Mind you, David was not busy at that time. He was just chatting with a friend in the reception area. When I finally checked in the hostel late afternoon and went to my room, I noticed that the room was very cold. I opened the heater knob; and waited for more than an hour. No changes; it was still very cold. I then went to the reception; and informed receptionist David about this. He was in the reception, indeed, just talking to another hostel staff Daniel who is apparently the hostel F&B manager. He casually told me, ”Open the heater valve.” To which I replied, ”I did that more than an hour ago; but it's still very cold. Perhaps you can accompany me to the room; and we can both check the heater.” David answered, ”It's not my job. I'm the receptionist; not the technician... and the technician is not here. Wait for your room to get warm.” I said, ”It's been more than an hour since I opened the heater; but the room never got warm at all. If it's not your job to address the heater problem, then who can help me fix this? Can you at least transfer me to another room with a working heating system?” After David called up someone and checked the available rooms, he finally agreed to move me to another room. While I was at the reception waiting for my new room to be ready, I was talking to a friend on the phone to express my disappointment. When David said that my room was ready, I hung my phone up right away; and was surprised when he said, ”I”M A F*CKING RECEPTIONIST. THE HOSTEL MANAGEMENT PLACED ME HERE BECAUSE I SPEAK ENGLISH. CHECKING THE ROOM OR THE HEATER IS NOT MY JOB.” I replied, ” Where did the 'F*CKING RECEPTIONIST' words come from? To be clear, I never addressed you a 'F*CKING RECEPTIONIST.' ” I said these sentences at least twice, to reiterate my point. Without knowing the context of the conversation because he (Daniel) was playing a video game on his phone, F&B manager Daniel suddenly charged at me, kept on pointing his right index finger at me, and raised his voice, ”Don't you dare disrespect my friend and call him 'F*CKING RECEPTIONIST' OR ELSE...” I then said, ”I didn't even call David a 'F*CKING RECEPTIONIST.' Go ask him.” When David agreed that I did not call him that, I then went inside my new room which was still very cold. Heater in the new room was not working. Again. After all the negative experience at MP Hostel Budapest, I decided to leave right away; and found another private room in a hostel nearby. Zero customer service. Aggressive. Threatening. I hope the hostel will improve on its customer service, and value its guests.

Stayed 5 nights for a conference with 3 other colleagues. Quaint hotel that looks its age. Had very friendly and helpful staff handling check in/out. Had taken a suite, but it was rather small. Main door opened into an anteroom with 2 internal doors - 1 of which led into bedroom (just enough space for a double bed with 2 small side tables). The other door led into a small living room (space for dressing table, couch, TV, and a small round table with a chair). Bathroom is a little dim. Breakfast buffet had standard ham and cheese cuts, scrambled eggs, breads, cereals, fruits - repeated daily. Noticed the staff change the cutlery after each dinner, but the placemats on the table is not changed. Location is excellent with nearby train and bus station leading to all major attractions. Also have supermarkets nearby.

The hotel is very beautiful and modern and the staff very welcoming. not knowing the city, they do not hesitate to advise me on places to visit and explain to me how to get around with public transport. The room was very comfortable and modern corresponding to all my expectations. The only small negative point that I could cite is the restricted opening hours of the restaurant and the bar. Taking into account the neighborhood (8th arrondissement), I would have preferred to eat at the hotel than to have to go out or order. In summary, a great stay and can't wait to come back!

Currently here at the moment and tbh I’m disappointed! Not like the reviews say. It’s a good 45 min walk to the centre of Budepest. The breakfast is lack lustre at most! Luke warm hot drinks, only one side of the toaster works and very basic buffet. Rooms have no tv, or hairdryers! The amenities it says are here simply aren’t, rooftop bar closed, pasta shop never open, spar next door is very limited hours and the staff are rude. If your wanting somewhere to stay with things around it don’t stay here it feels like your in the middle of no where. Nothing much around it so do expect to be walking quite a way to get to anything. I comply understand it’s geared towards student but even these must be bored to tears with the lack of amenities around the hotel, not even anywhere to grab a bite to eat within a good 10 min walk. Would I stay here again? Absolutely not On a plus note the reception staff are lovely

The hotel location is out of city center but there is several means of transportation just in front of the hotel so it can be reached easily the spa is OK the breakfast is very good and they keep refilling it when crowded .the cleaning lady knocked the door we said will be out in 2 minutes but she never cleaned our room didn't like that

I stayed at the ibis Budapest Stadium Hotel for 2 nights on a business trip. The hotel is located next to the Groupama Arena and is conveniently located near the Nepliget metro station (2 minute walk). The hotel itself is modern and clean and the staff at reception were professional and polite. The Room (675) was basic (no tea/coffee making facilities etc) but modern and clean, the bed was comfortable and the WIFI was good. In the bathroom there is only a shower with Shower gel/shampoo provided, once again very modern and clean. The breakfast was a vast selection of meats, eggs, breads, cereals etc and was of good quality. The staff at breakfast were friendly and polite. Overall, I would say this was a very nice hotel to stay at. As it is a New Hotel there are no signs of wear and tear which makes the stay more pleasant. I would definitely consider staying here again if I was in Budapest.

We started and ended in Budapest on a 3 week trip. We allowed two days at the end so we would have time for covid testing, then did not need to get one. We had stayed in the city center at the beginning of the trip, but stayed near the airport at the end. We we arrived, we were greeted by friendly staff. We got up to our room and found that the air conditioner did not work, they quickly moved up to another room. Our main complaint about this room was that it has a musty order. We wondered if it was the faulty air conditioner next door. The hotel appeared to be clean (but there was that smell) but a bit tired looking. Breakfast, which was included, was very nice. On our second day, when we had to get to the airport at 4am, there had some snacks out for early folks to take. And the airport shuttle seems to run 24 hours.