Hotel berhampiran St. Padre Pio Shrine, Buena

I stayed on and off about a month and it had its ups and downs the location is great the house keeping staff is wonderful not so much management he singled me out gave me a hard time told some of us it’s a 3 week max stay but others didn’t get that when I informed them of mold and water leak he accused me of taking showers and letting the water run out when in fact there’s a leak behind the wall so I used the towels to soak it up they got a little dirty and I was told if this keeps happening I was going to lose my deposit for the towels then when I booked the jacuzzi suite I was told. Dogs are not allowed in suits and if then downgraded my room no reimbursement for the difference and was told I could have the red quilts because once again I would lose the security deposit if the dog or my family gets 1 spec on the white blanket never gave me a red blanket but I didn’t get any specs and the white one 🙀 idk what management had against me but even with the free pet policy and other horrific moments like not getting my jacuzzi suite getting told the only room available was the room that I booked a Jacuzzi suite for because it smelled like mold and it had the water leak issue so then miraculously, they don’t see my booking for the Jacuzzi if they see it for the room that I just had that I already checked out of so they gave somebody else the Jacuzzi suite downgraded me to a white sheet suit that my dog for the first night couldn’t sleep in but then miraculously could as soon as we said, will just pull the booking and cancel then that suit was available had to take a break from there.

My stay at this location was wonderful. The room and lobby were very clean and updated. The bed was comfortable and we slept well. I will certainly be staying at this location again as you really get excellent amenities at the price point.

We stayed at Wingate by Wyndham, Vineland NJ for a soccer tournament. We booked for 3 nights (Fri-Mon). The night we checked in, I confirmed with the front desk that it was for 3 nights. We get to our room and we cannot open the door: both keys didn’t work. When we went back to the front desk, they fixed it, reluctantly, commenting that I should keep the keys away from my phone, even though I explained that I had been there less than 5 minutes and kept the keys in my hands the whole time. The gentleman at the front desk was irritated, commenting that it was not possible, upset he had to redo the keys. We get into the room to find out the door doesn’t really close. Then we noticed the sheets are stained. Given the hotel is packed we let it go. The hotel is full of kids and thus we expect some level of noise. What we didn’t expect is to hear the wedding party until 5 am, Friday night to Saturday morning. The walls are so thin we could hear the music and full conversations happening from the lobby (we were on the fourth floor). This means we didn't get much sleep, and as the wedding was an event held by the hotel, the noise couldn’t be kept down. Or so we were told. On Sunday I get a call asking me if I want to extend my stay. I was very confused given my booking confirmation shows 3 nights, and the front desk confirmed that my check out was Monday when I checked in. No concerns, they say they can extend it, but not without commenting that I should always ensure I book the right number of nights. Overall, we were very concerned with the service received with the added tone that we were to blame for lack of planning. For a good night sleep, choose another location - you can hear all conversations in the room next door.

Overall, pretty disappointing stay. Would not stay here again. Would not recommend. I booked this hotel through Priceline 2 weeks before my trip. Priceline told me it was a ”3-Star” hotel, and the reviews and photos looked good online. When I arrived at the hotel in the evening, I could tell right away that it was shabby, and there were crowds of people at every entrance, smoking, yelling, etc. The front desk for the hotel faced the front desks for an on-site steakhouse and a bar & grill. I arrived at around 8pm, and there was most definitely a party going on. The hotel and restaurant staff were playing loud music, dancing and carrying on. They were friendly, but the language and atmosphere seemed unprofessional, and I would NOT have wanted to bring my kids through the room. The check-in process was fast and smooth. I was given a room on the 2nd floor (no elevator). I immediately noticed that the hallway carpets were very dirty and stained, and the air was thick with cigarette smoke. I made it to my room (right next to the broken vending machine), and opened the door to a room filled with cigarette smoke. Yells and screams and sounds of fighting in the hallway and rooms next to and around mine were loud; women, children, and men shouting constantly, until around 11pm. The room, in addition to smelling like an ash tray, was dirty. the flooring has been updated, but the furniture was old, dirty, and scuffed. The paint was sloppy, and chipped in multiple areas. The soap/shampoo/etc was the cheapest I've ever seen. The photos are misleading. I find it difficult to believe that this is a 3-star hotel. Overall, pretty disappointing stay. Would not stay here again. Would not recommend.

We stayed 4 nights so we were able to explore the hotel throughout. We booked a suite which they could not give us on the first night but this was quickly resolved by the friendly staff. Hot breakfast was excellent and beds are comfortable. Location is close to everything (Restaurants and stores). This is an older Holiday Inn Express property and the hotel could use some renovations and updating. Unfortunately the suite had a tiny cube fridge in a space meant for taller one. All things considered, we enjoyed our stay there. Update the hotel and it will make it even better!

Cynthia gave me excellent customer service! She greeted me as soon as I walked In & made the whole process very simple. I was even having some issues with my Marriott app that no one else was willing to walk me through at the other hotels I stayed at. She is definitely a keeper!!! Can’t wait to come back !!!

Let's start with staying at this awful hotel ruined my entire trip and I had to leave early because they haven't refunded my money AT ALL!!! I'm owed back $1100.00 plus medical costs and the manager doesn't come in or return messages!!! Judy was supposed to credit me today for leaving early, instead she took MORE money out of my account!!! The incompetence of the staff is astounding!! Christine is nasty and should never be a face in customer service with her mouth. Night one, my toddler and I get bit by BEDBUGS!!!!!!!!!! I'm severely allergic and needed MEDICAL attention and medication as did she! I requested money back to move to another hotel and christine screamed at me telling me the manager wasn't in and they have to first check for bugs but proceeded to tell me the guests before me had the same problem in the same room!!!!!!! Obviously wasn't exterminated and even after moving my room no one EVER exterminated so expect bedbugs!!!! I had anxiety the whole time trying to sleep even after being moved and they have taken more money because they don't know how to credit a debit card!!! This is fraud and they're violating contracts with Visa!!!! I asked for the commercial insurance to file a medical claim and have had no response!! I had serious welts and pain after these bites because i'm so allergic!! i'm owed a lot of money, insurance information and an apology!!! I had to spend more just to check out early today to get out of that dump!! Wear socks because the floors are absolutely disgusting and turned our socks black !! Don't waste your money they scam you, don't do the right thing, and better contact me in 24 hours or the health department will know as well. If you want filth, watching the cops there constantly until 2am, anxiety and to be robbed it's your place!! Roger needs to do right by my kids and I!! Messaged him on social media and he ignored us there too!!! FRAUD!!!!! Give me back my $!!!! Get someone there to exterminate! I have medical proof I was bitten up by bedbugs and your own employee eve saw it! Eve also refunded money on the wrong card!??!!! Impossible to get credit on my debit card??