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Holiday Inn Express & Suites Buffalo Downtown - Medical Ctr

Holiday Inn Express & Suites Buffalo Downtown - Medical Ctr

4.1/523 Ulasan
We stayed here September 28 as part of our Niagara bus tour. I wish we knew that the hotel was next to a TGIF. IWe could have had a late dinner here instead of the overpriced food court where our tour bus took us. The room was fairly comfortable although we had to ask for additional towels as they only supplied us with two when we are a party of four. It is supposed to be a non-smoking hotel but our room reeked of cigarette smoke. As with most hotels during this pandemic, they have done away with items that could be a potential health hazard like drinking glasses and tiny soap bars. They instead have those bottled soap, shampoo and conditioner dispensers. Unfortunately our conditioner dispenser did not work. I was excited to find a Kcup single brewer in the room but alas that too did not work. The HIE offered a warm breakfast of freshly prepared mini pancakes, egg and cheese omelet, sausage. One can opt for a healthy fare of yogurt and fruit. Understandably they only had bananas and apples as an option. I am writing this to keep the management aware and accountable for the safety issue I reported to the front desk. The door of room 303 requires brute force to open. One has to literally kick the door in to open from outside. My brother and nephew had to pull the door open to let us out. Obviously this is a quick fix but certainly one that should not be delayed or ignored. I hope management will take note of this report.

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