Hotel Mesra Haiwan Peliharaan di Buffalo

房間整潔，很安靜！早餐7.99另外支付，早餐服務的一個較大年紀的女服務員態度一般，其它都不錯！酒店外有好些取款地方，步行到外麪餐館吃飯也較容易。

It is under renovation so it was pretty noisy and inconvenient. However, the staffs are helpful and friendly. The breakfast is awesome. I booked three rooms for our families and ourselves. They looked nice and clean. It was a nice staying.

We enjoyed our time at this hotel. Despite being very full on a holiday weekend, our room was almost completely silent and the upgraded suite we had was enormous with all kinds of useful space, especially in the bathroom which even with a giant tub, a separate shower and 2 sinks, still had a TON of open space. Parking was very convenient and not too expensive. We didn't try the breakfast or pool/hot tub but everything appeared to be working well.

Exceptional! Wow! The Westin Buffalo is the nicest hotel we ever stayed at. We originally went to Niagara Falls but it was a horrible experience. I called the Westin Buffalo and from the minute Nadine took the phone call until check out we were treated like kings. This hotel is immaculate! The decor is gorgeous. Very clean. Great food and coffee. We plan to continue our stays with Westin for future trips. Thank you Nadine and all of the exceptional staff.

The staff were very attentive & friendly; the lobby, dining area, and rooms were clean. Beds and chair were comfortable and roomy, The morning breakfast was quite good! The location is accessible to all of downtown Buffalo and the surrounding Western New York. The African parrot in the lobby was a bonus.

Good experience in the hotel itself. However, I was blown away by the service I received from Phil Johnson, during the dinner on the night of November 4, 2023. He went out of his way to accommodate my dietary preferences, when there was no other option for me. He told me that the vegan dish that he made for me was his first attempt, and it was delicious. While I might be biased, I can say it looked way more appetizing than what the other guests were served! My hats off to Mr. Johnson, who also wouldn't accept a tip from me, instead advising me to leave a positive review for the benefit of the entire establishment. On top of all of this, he kept checking in on me, asking me about my dietary restrictions, and did this all because all of the chefs/cooks had gone home, leaving him to fend for himself. Imagine being so dedicated to your craft and your employer, that you sacrifice your own time and decline a monetary tip just to serve the clientele. I was absolutely blown away by this experience, and I do hope for the best for Mr. Phil Johnson.

Personally, I found this place to be regrettable and not worth what I paid, which was nearly $500 for one person for one night. (I was later told something about ”surge rates.”) Before getting ti the hotel, I went online and saw that rooms were a little over $200 on multipletravel booking sites. But when I get to the hotel, the front desk person, who was less than cordial, tells me that the only room they have is over $400. Now, I had traveled far to get there, it was raining, and I was exhausted, but I asked her again if there was anything else and she told me no, they were booked. Now, mind you, this was Buffalo on a Monday night. So, I reluctantly took the room because that's all they had, she said. I get to the room and there's crumbs all over the table and chairs and there's a strange stain on the bathroom door. I thought it'd be a little bit tidier for room that's over $400. The whole experience is nothing special. So, then when I call back the next day because I checked the websites again and all the travel sites say the rooms are a little over $200, I'm told that they have ”surge rates” or ”surge pricing” -- whatever that is! -- and that they were fully booked on a Monday in Buffalo. So, the whole thing was just an unfortunate and regrettable experience, and I never would stay there again, especially when I get my bill and a one-night stay for one person was nearly $500. Then when I checked out, the check out was just as unfriendly as when I checked in. Very bizarre experience for a Marriott Hotel.

Stayed here on March 16th. We were in town to attend the Journey concert. At approximately 5:30am, the fire alarm went off. It was a loud screeching alarm. We were advised over an intercom to evacuate the property. It was rainy and cold and we waited outside for over an hour. We were finally advised to go back to our rooms. After getting back to sleep, we were again awakened by the smoke alarm at 10:00am. We weren't going to go stand outside again, so we gathered our belongings and left the hotel. I sent an email to Marriott customer service asking for a partial refund or some Marriott points for our inconvenience. As of this date (March 29th), I have not heard back from them. I've been a Marriott customer for many years. Very disappointed in their poor customer service!

Dengan penginapan di kotej ini di Buffalo (North Buffalo), anda akan berada dalam lingkungan 10 minit memandu dari Kolej Buffalo State dan Universiti At Buffalo - Kampus Utara. Kotej ini berada 10 km dari KeyBank Center dan 11.1 km dari Pusat Membeli-belah Walden Galleria.Gunakan kemudahan sesuai yang disediakan, yang termasuk akses Internet wayarles percuma dan gril barbeku.Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda dalam kotej dengan penyaman udara ini yang menampilkan sebuah pendiangan. Sebuah dapur dilengkapi dengan sebuah ketuhar, sebuah dapur dan sebuah ketuhar gelombang mikro.