Hotel berhampiran Iglesia de San Nicolas de Bari, Burgos

Un 10 a la atención. Me equivoqué en la fecha de reserva y la cambiaron sin problemas. Estoy muy agradecido. Muy bien ubicado, aunque el parking, 20 euros, es algo caro. La pena es que no pusieron la calefacción de la habitación, y cuando llegamos, con 1 grado en la calle, estaba helada. La habitación, por cierto, enorme.

Stayed here for three days as a rest stop during my camino. Conveniently located near the major sights -- either walking distance (Cathedral, Monasterio de San Juan, etc.) or a short taxi ride away (Cartuja de Santa Maria de Miraflores and Monasterio de Santa Maria la Real de las Huelgas). The service provided was exceptional. My room was spacious and clean, and the bed was comfortable. Wifi connection was fast and stable. Breakfast was delicious and the choices were varied. It was quiet even if situated beside the street.

Es la segunda vez que fui con mi mujer de vacaciones allí, la amabilidad de las trabajadoras muy bueno, el único problema fue que llegamos el viernes a mediodía, decidimos bajar a comer al restaurante del hotel, pedimos para comer dos cachopos y cuál fue nuestra sorpresa, primeramente ambos cachopos estaban sin hacer por dentro, lo que viene siendo crudos, aparte de que me tiré 2 días malo del estómago por ellos cuando fuimos a pagar quisieron meternos 6 euros más de algo que no habíamos pedido pero esque cuando vamos a pagar los cachopos en la carga de internet y en la just eat está enn14.90 y a nosotros nos cobraron 19 euros porque tenían otra carta en la que decían que los precios habían cambiado, si en algún momento tenemos que ir iremos por el servicio de recepción pero jamás volveremos a comer en el restaurante de dicho hotel.

Los dos recepcionistas que nos atendieron fueron muy amables y atentos. La habitación limpia, acogedora y silenciosa. La ubicación excelente en zona céntrica. Sin duda volveremos en cuanto tengamos oportunidad. Gracias por hacernos tan agradable la estancia.

Very good hotel in the middle of the city. The secure parking is excellent and directly below the reception. The front desk staff were all very friendly and helpful. We ate in the hotel restaurant as thanks to the protesting farmers our 6 hour journey took 12 hours instead of 6! The late hour of arrival made it a bit of a hobsons choice but it turned out that every cloud has a silver lining! The set menu was superb as were the staff. I normally avoid hotel restaurants but if you stay here the set 3 course menu is fabulous and fantastic value for money. The restaurant staff were also friendly efficient and helpful. We would particularly like to thank them for turning what was an incredibly stressful day into one not too bad.

We were last minute guests, having tried to find another place unsuccessfully negotiating the confusing one way system. It has two drawbacks; 1. the car park is about 5 min walk but is secure underground and 2. The decor is mostly OK but needs attention - see photo of stained carpets in corridors. Plus the floor covering in our room was smart but didn't fit well so had bad creaking! HOWEVER, the staff are really excellent and the dining area is very well maintained and serves a really superb breakfast. So all in all we'd be happy to recommend it on understanding its getting tired but only a bit of maintenance could fix that.

Spotlessly clean hotel in the Center of the city with friendly service from reception and the house staff. Very quirky hotel just a minute or two walk from the old town with its plethora of bars and restaurants and fantastic architecture. Art Deco reception and hallways and similar in the rooms. Very secure underground car park just a few meters from the hotel with spaces dedicated to hotel residents. Unfortunately no lift in the car park and it’s 3 flights of stairs to street level. Would definitely stay here again. On a separate note if you want a drink in a friendly little bar the Taverner Celtic Center is just a short walk away.

My partner and I are staying at Hotel Rice Reyes Católico in a group booking as part of an arts festival in beautiful Burgos, Spain. We have been in Burgos 17 times (but who’s counting?), so we know the town and the hotels. When we arrived at the hotel and went to our room, it was stuffy. We turned on the air conditioning, but nothing happened. No cool air came out of the vents. We left, had dinner, and returned around 11 p.m. Still no air. We asked the night desk clerk about the AC. He said, “Do you have a fan?” We said that we didn’t, but when we entered our room, we saw that a fan had been brought to the room. This fan was our air conditioning. In Spain. In July. On day four of our stay, the fan is still our AC, despite repeated requests to the front disk to have the AC fixed. The response is always, “We hope that the AC will be fixed today.” Hopes and prayers, y’all. Our room, upgraded from a basic domicile, is barely large enough for two people and their luggage. The closet space is minimal, and you can’t hang a suit jacket without it touching the.bottom of the closet. This is a dorm room or a youth hostel, not a hotel. Furthermore, our upgraded room is on the back of the hotel, with a view of a concrete wall. Charming… And then there’s the smell of sewerage that permeates not only our room, but the rooms of our colleagues. Funky and nasty, to say the least. The breakfasts are barely adequate. The soggy tortilla, the most typical dish in Spain, is inedible. Really? If you are planning to visit Burgos, one of the preeminent smaller towns in Spain, with the most impressive cathedral in the country, please do yourself a favor and don’t stay at this sinkhole of a hotel. There are plenty of better affordable options. The hotel has the nerve to call itself a four-star operation. It’s a two-star hotel at best, and given our experience, it’s actually a one-star establishment. Avoid at all costs.