Hotel berhampiran Parque de Castillo, Burgos

El hotel está bien ubicado, cerca de la catedral (10 mins caminando). Es un hotel cómodo y familiar. Si regreso a Burgos seguramente me hospedaré aquí de nuevo.

Exceptional location, entrancing view from our room, beautiful hotel exterior and interior, well-appointed, spacious and comfortable room, engaging staff, excellent service, delicious meals! Need I say more? We just loved our stay and we all long to go back!

Os quartos, bem como o pequeno-almoço, estão mais ao nível de um 5 do que de um 4 estrelas. Atenção que o restaurante do hotel (que é óptimo) fecha aos domingos. Uma dica - a 100 metros a oeste do hotel existe um parque de estacionamento público mais barato e espaçoso do que o do hotel.

Es la segunda vez que fui con mi mujer de vacaciones allí, la amabilidad de las trabajadoras muy bueno, el único problema fue que llegamos el viernes a mediodía, decidimos bajar a comer al restaurante del hotel, pedimos para comer dos cachopos y cuál fue nuestra sorpresa, primeramente ambos cachopos estaban sin hacer por dentro, lo que viene siendo crudos, aparte de que me tiré 2 días malo del estómago por ellos cuando fuimos a pagar quisieron meternos 6 euros más de algo que no habíamos pedido pero esque cuando vamos a pagar los cachopos en la carga de internet y en la just eat está enn14.90 y a nosotros nos cobraron 19 euros porque tenían otra carta en la que decían que los precios habían cambiado, si en algún momento tenemos que ir iremos por el servicio de recepción pero jamás volveremos a comer en el restaurante de dicho hotel.

Very good hotel in the middle of the city. The secure parking is excellent and directly below the reception. The front desk staff were all very friendly and helpful. We ate in the hotel restaurant as thanks to the protesting farmers our 6 hour journey took 12 hours instead of 6! The late hour of arrival made it a bit of a hobsons choice but it turned out that every cloud has a silver lining! The set menu was superb as were the staff. I normally avoid hotel restaurants but if you stay here the set 3 course menu is fabulous and fantastic value for money. The restaurant staff were also friendly efficient and helpful. We would particularly like to thank them for turning what was an incredibly stressful day into one not too bad.

No me esperaba esto de un hotel de tres estrellas, vamos a empezar: Ni un solo cajón en la habitación, sin caja fuerte ni nevera, una sola silla en una amplia habitación de matrimonio, eso si, los cristales muy sucios. Para desayunar en la Cafetería del Hotel y que solo abre por la mañana, pues no te puedes tomar un café con leche y una tostada (por ejemplo) tiene que ser buffet completo obligatoriamente. Esto es en la primera Cafetería de un hotel en la que me pasa; que no me sirven lo que pido y me obligan al buffet que no puedo tomar por problemas de salud, increíble. El colchón de la habitación ya por si solo es para escribir un libro; es de muelles y bien duro, hacía mucho que no dormía en uno de estos que suena más que una moto trucada cada vez que te mueves. Es un colchón FLEX Multielástic GAMA MM. (FOTO) y que mi mujer que es discapacitada no toleraba, aparte de provocarla molestias en la espalda no podía descansar bien, yo cuando reservé habitación dije bien claro que era para dos personas, una de ellas con una discapacidad importante. Prometieron cambiarnos de habitación ya que la única que tienen preparada para personas con discapacidad lleva fuera de servicio desde enero del 2023 al parecer por un problema con una ventana, no nos cambiaron de habitación. Luego prometieron cambiarnos el colchón pero el día que nos íbamos tras comentar mi mujer en recepción que había dormido muy mal, la recepcionista dijo que la gobernanta había cambiado nuestro colchón por uno de la habitación de discapacitados que estaba fuera de servicio desde hace meses. Mi mujer ante esto solo pudo decir que eso era totalmente falso, que no habían cambiado el colchón pues lo había sufrido igual que en noches anteriores y que ya era mucha casualidad que un muelle de ese colchón en particular se le clavara en el mismo sitio todas las noches... incluso con el supuesto ”nuevo colchón”. Pues ahí queda nuestra experiencia en este hotel de tres estrellas, la primera vez que tenemos una odisea como esta en un hotel o en un hostal, de tres estrellas, de más o de menos. Lo único que se salva es el buen trato de las personas de recepción y que el hotel se encuentra a solo 800m. de La Catedral y del Casco Viejo. Saludos.

My partner and I are staying at Hotel Rice Reyes Católico in a group booking as part of an arts festival in beautiful Burgos, Spain. We have been in Burgos 17 times (but who’s counting?), so we know the town and the hotels. When we arrived at the hotel and went to our room, it was stuffy. We turned on the air conditioning, but nothing happened. No cool air came out of the vents. We left, had dinner, and returned around 11 p.m. Still no air. We asked the night desk clerk about the AC. He said, “Do you have a fan?” We said that we didn’t, but when we entered our room, we saw that a fan had been brought to the room. This fan was our air conditioning. In Spain. In July. On day four of our stay, the fan is still our AC, despite repeated requests to the front disk to have the AC fixed. The response is always, “We hope that the AC will be fixed today.” Hopes and prayers, y’all. Our room, upgraded from a basic domicile, is barely large enough for two people and their luggage. The closet space is minimal, and you can’t hang a suit jacket without it touching the.bottom of the closet. This is a dorm room or a youth hostel, not a hotel. Furthermore, our upgraded room is on the back of the hotel, with a view of a concrete wall. Charming… And then there’s the smell of sewerage that permeates not only our room, but the rooms of our colleagues. Funky and nasty, to say the least. The breakfasts are barely adequate. The soggy tortilla, the most typical dish in Spain, is inedible. Really? If you are planning to visit Burgos, one of the preeminent smaller towns in Spain, with the most impressive cathedral in the country, please do yourself a favor and don’t stay at this sinkhole of a hotel. There are plenty of better affordable options. The hotel has the nerve to call itself a four-star operation. It’s a two-star hotel at best, and given our experience, it’s actually a one-star establishment. Avoid at all costs.

This hotel has a great staff and quite helpful. The room is nice but the bathroom is extremely small and hard to use. Thus is the biggest issue with the place. Good value for your money if you’re looking at a clean place. I would stay again. About 1 km from the church.

Travelled from Madrid to watch Malaga play Burgos and arrived after a brisk walk from the station. The staff were very welcoming and gave us a room on the top floor. It was very nice with fantastic views of Burgos in the snow. Had an excellent and very reasonably priced breakfast the next day, before checking out. Traditional Spanish hotel which I loved, in a great position and perfect for El Plantio, will definitely return.

We stayed here on the way back to Santander at the end of our road trip in Spain. We picked this hotel as parking was easy , a bonus in Burgos. The room was very modern , very clean , fridge, tv , great shower and VERY comfy beds. Bit of confusion on check in , when i asked to confirm that breakfast was included , was told no. O checking my booking confirmation, I found it was, went back to the desk , saw the same gentleman , who grudgingly admitted it was . This same gentleman also advised me breakfast would be served in the right hand restaurant , and marked the hotel location on a map for me. Both these were wrong ! Breakfast was served in the main busy with locals) restaurant ,and the map location was totally wrong ! Maybe he was having an off day ? We got a taxi in to Burgos 12.00 euros , We chose to eat in the restaurant attached to the hotel for dinner, and it was excellent, a menu del dia , including a bottle of wine , dessert and coffee was 14.00 euros pp , great value !