Hotel 2 Bintang di Burley

What a pleasure to begin a hotel visit with a warm greeting at the front desk — and that’s just what we got from lovely Tanya, who got us into our room right when we arrived. The hotel is just spotless and housekeepers abound should you need anything extra once you’re in. The fitness room is snug, but has it all: machines, free weights/bench, a scale, water and loads of towels. The indoor pool/jacuzzi is adjacent and was a big hit with everyone, especially the kids. Breakfast left you wanting for nothing: hot scrambled/pouch eggs, bacon, biscuits, thick and delicious oatmeal, an array of breads/bagels/breakfast cake slices, yogurts, individual 2% milk cartons and self-serve coffee. We had the King Studio with windows that opened, a bath tub, mini-refrigerator and microwave. It was a wonderful overnighter and again, thank you Tanya for being Tanya!

這是在本次行程臨時更改，然後訂的一家酒店，沒想到宜非常出乎意料，一是酒店很新，二是酒店在河邊，早上風景很好，三是離高速比較近，進出城都很方便，意外的收穫

The management booked an event for the same night that I was staying at the hotel. They gave no warning (email, text, message through app), thus care, to the guests that this event was going to have loud music and karaoke until 1:00am around the pool area; except one printed 8.5” x 11” sign that was on one end of the reception counter. I tried calling the reception desk multiple times around 11:30pm to inquire about the noise, because I did not see the sign at the opposite end of the counter from where I was checked in and nothing was said to me about the event either, only to receive a busy signal. I had to use my cell phone to find the phone number for the hotel and call them from it to find out what was going on. When my call was answered, all that I was told was that “there is a sign posted in the lobby”, no apology or attempt to show empathy or sympathy.The following morning, evidence of the event was strewn about the property; beer cans plastic cups, trash, and even a cooler and BW ice bucket. I was also not thanked at check in for being a rewards member, although the staff member that checked me in was friendly and polite. The hotel room itself was clean and in working condition.