Hotel Perniagaan di Marseille

very close to the station! and the staffs are friendly and helpful

Value for money was great. The room was very clean and kitchenette was complete. But the refrigerator wasn’t working at all…so we couldn’t keep anything cold. Air-conditioning was very effective and quiet. Location was not great, but good — it was super near Gare Saint-Charles, but around a 10-15min walk to the Old Port. Nevertheless, I would recommend this aparthotel.

What makes this place special are the people. Yes, it is modern, tastefully designed and immaculate with great access to public transport and a couple of local treasures, the front desk with Tata, Tania and Sujata, complete with broad smiles and great local knowledge are a compliment to manager Emmanuel and Mr Fixit, Julian.

The InterContinental Marseille is undoubtedly the best luxury hotel in Marseille. Housed in a converted historical hospital, it offers a unique and charming ambiance. The breakfast served at the Terrace boasts breathtaking views and includes delicious freshly made waffles and refreshing orange juice. The rooms are impeccably clean, and the beds are luxuriously comfortable. However, upon our late arrival at 11pm, we were disappointed to find only cold sandwiches available for room service.

Although our stay was fine, we had a very bad experience. My brother-in-law forgot his tablet in his room. He had left it on the floor near the wall and in the morning upon drawing the curtains open the tablet was hidden behind so he didn't see it. Arriving in our next hotel destination (Villeneuve-Loubet) he realized the tablet was left in Toyoko-Inn. He immediately called the hotel and the security guy told him no tablet was found. He went to personally check the room that happened to be empty as no guest was in that room that night. He then told my brother-in-law he didn't find anything. We called the hotel again the following day and we got the same answer. We sent an e-mail to the hotel manager only to get the same answer. Since there was no other guest in that room it seems that only people from the hotel entered it. We can not believe a tablet can vanish without a human intervention so we suspect that somebody from the hotel found it but didn't deliver it to the reception. This matter ruined the remaining days of our vacation and left a bitter taste in our mouths. I sent a complaint to the Tourism Office in M****illes but they couldn't answer me as they are on public holidays! So, if you stay in that hotel double and triple check your room before you leave because if something valuable is forgotten it's more than certain it won't be recovered or compensated.

The location in the new business district of Marseilles, the cleanliness, free WiFi and the Novotel's spacious suites with a balcony and a view of the cruise terminal convinced us. Since we were on a road trip through France and Spain with some friends, we traveled in a van. Unfortunately, the parking garages in these countries only have a limited height, but in the parking garage of this accomodiation, which was a 5-minute walk away, it was suitable for our large vehicle, was very generous and was also discounted for hotel guests. The staff at Novotel Suites was very friendly, a bar, a gym and a restaurant with daily breakfast were among the amenities of this hotel. We didn't use the breakfast because there were very good and cozy breakfast places where you can sit outside in the surrounding area. A shopping mall and public transport connections (metro/tram) were in the immediate vicinity. The Old Harbor with a lot of seafood restaurants and a wonderful atmosphere in the evening was easy to reach in about 15 minutes on foot. We can recommend this hotel, especially for guests with a large car.

My partner and I are staying in this hotel tonight (17Sep) The good. New hotel, feels clean and fresh. Nice airy lobby / reception area. Small pool but clean and inviting. Really friendly staff, I’ve asked for slippers and bucket of ice, delivered to our room within minutes with a smile. Thank you🌸 Underground car park, very convenient, but expensive. Bad: Our room ( no 814) has a very strange layout. The bathroom is “split” in half. Toilet is located separately by the door and the other “part of the bathroom” sink and shower is located on the other side of the room. Separate toilet has NO sink, so every time we use toilet we have to walk to the other side of the room to wash hands - unpractical, illogical and dead annoying. Very limited room service menu, very few dishes, no wine, no champi. The area - really dirty, rubbish on the street, noise from nearby apartment blocks. All in all - okay’ish for 1-2 nights not longer.

Stayed in this hotel in June 22. Have to admit that my first impression was student halls but we adapted well. The apartment was small but very clean. We had one bedroom but only big enough to house twin beds and a bedside table and a lamp. The beds were very comfortable. There was a separate toilet and a small bathroom with a over bath shower. I first thought that the bath was not clean but it was just here the enamel had worn away. There was a small kitchenette with cooker, fridge and dishwasher. We didn’t use it except for tea and coffee as we had B&B which was good the lady in the dining room was very friendly and was happy to help. We ate out for dinner. There is a table and chairs and a sofa bed in the living area plus a tv. The balcony was big and facing the sea which was nice with lovely views over the bay. There were patio table and chairs. If you are staying less than 8 days you won’t get room service but will provide it at an extra cost. There is a free safe deposit in all rooms. I think this is because of covid. There is free WiFi and a safety deposit box. There is no hairdryer in the rooms but you can get one from reception at no cost if you ask. Reception were ok but didn’t speak much English but we were in France after all so got by. The pool is small but nice the only thing is that there is no seating around the pool. Most people were just sitting on the decking on towels. The hotel is just 5 minutes from the beach. The only thing is that it was not Sandy but stony and gritty not good for making sand castles. There are no sun beds or parasols to hire, and very little shade. There is a Sandy beach further down the bay about 10 mins walk. There are restaurants close by but also more on the Sandy beach which is lovely. Also a good supermarket near too. You can get a bus into the city on the road next to the hotel the No 83 is €2 per person each way along the coast to the marina. I have to say that the external walls of the hotel need to be tidied up they look very tired. A lick of paint is needed badly, and maybe the rooms brought up to date a little. Maybe the hotel group could invest some funds into doing this. All in all we had a good stay but it could have been better. Thank you to all staff the made our stay comfortable.

Tout est bien passé. Le lit est confortable. Les draps propres..l'endroit très agréable et proche au vieux port. Un peu déçu par le petit déjeuner. La salle est trop petite et pas beaucoup de choix . Je n'ai pas trouvé les tasses pour metre le café. Pas de jus sur la machine. Plusieurs chose manquent....

This will be a full review. First off the hotel is near a Metro station and near a “Gare” so a high speed train or metro is 5-15 minutes away by walk. The area of the hotel was fairly dirty, and classically smelled of sewers but that is just how France is sometimes. The check in process was great, they answered all our questions, were very knowledgeable and between both of them spoke very good French and English. It was explained to us that there would be no one entering our suite to clean during our stay. Alright. Not a huge issue but would have been nice. It can be done by request but I presume for a fee. (Will explain the snark later) Entering our room, it was bigger than our room was in Paris. It had a normal hotel size TV with decent channels. We had booked a double bed which was actually just two single beds. Unfortunately they didn’t even have a sheet between the mattress cover and the comforter. This is an issue because the A/C doesn’t work at all and leads to the window being open all night. There are mosquitos and we got bugged very often by them. But it was too warm in the room to close the window and the comforter was too warm to have on all the way. This led to some really poor sleeps. They do have a kitchenette which was decent but note that it only has enough plates and cutlery for 2 people. The bathroom was alright, fairly clean. They only left us 1 toilet paper roll which they again don’t come in your room to refill. They gave two towels, two face towels and a bath mat, fairly standard. It also had a great towel warmer which was a nice perk. Unfortunately we wanted new towels halfway through our stay and we’re told we had to pay extra for new towels! What the heck. That’s just BS. The shower was crap. Hot water only stayed on for a few minutes at most if you were lucky. The shower head is fine but the shower is designed in such a way, with no shower curtain just a 1/3 glass pane that water just spills all over the bathroom. You have to hold the shower head the whole time making it difficult to enjoy your shower. So we decided to wash our towels ourselves and some clothes as we are on a longer vacation. We had to buy our own soap, no problem with that. But the washing machine had a wash time of 40 minutes . We went down 40 minutes later and there was still 20 minutes on the timer. Not just that, but the clothes drier was broken and clearly had been for ages. So instead we had to drape our wet clothes across our room to dry everything. This was my first time staying at an adagio aparthotel. Had things been a little more standard and complimentary and well thought out for 200$ CAD a night, I would consider staying again but save yourself the trouble and pay a little more for a nicer place.