Hotel Perniagaan di Wenang

The Aryaduta Manado hotel, once a beacon of hospitality, seems to have dimmed over the years. The potential of this establishment is undeniable, but it's evident that its best days are in the rearview mirror. A noticeable lack of meticulous care on the premises is a disappointment. The grounds aren't kept with the pristine attention one might expect from a hotel of its reputation. A major letdown is the swimming pool. The water, instead of being crystal clear, is murky, raising concerns about cleanliness and maintenance. This aspect certainly detracts from the overall experience, especially for guests looking forward to a refreshing swim. On a brighter note, the rooms themselves are satisfactory. The air conditioning works efficiently, which is a relief in the tropical climate of Manado. It's a basic comfort, but in this case, it's done right. The hotel's breakfast buffet offers a wide selection, which initially seems promising. However, the taste of the dishes fails to live up to their visual appeal. Most of the items lack distinct flavors, leaving a rather bland experience on the palate. A significant issue we encountered was with the hotel's taxi service. Upon requesting a Kijang taxi to Gorontalo, we were taken aback by the pricing. The hotel charged us an additional 50% commission on the taxi fare, which felt exorbitant and left a sour note on our overall experience. In conclusion, while Aryaduta Manado has the framework to be a top-tier hotel, it falls short in several areas. The lack of cleanliness in communal areas, underwhelming food, and overpriced services are aspects that urgently need attention. For now, it stands as a reminder of faded glory, needing a rejuvenation to return to its former prestige.

A highly recommended place to stay, the rooms are clean, neatly arranged, especially when entering the lobby area, very attractive with an artistic touch. affordable prices and very good service. Located in the heart of Manado City, there are many restaurants around the hotel and a comfortable atmosphere.

We stayed at the Swiss Belhotel in Manado a few years ago and it was so good we decided to stay there again in May / June 2023. The rooms are spacious and comfortable, the facilities are very clean and there’s a nice pool area which is usually very quiet. The breakfast has a good choice and the room service is really good. The thing that makes it special here are the staff they are really attentive and happy to help. We needed to renew our Visas at Immigration and it’s not the easiest process but the reception manager Yonathan and Marvin drove us to the office and literally did everything for us from providing the sponsorship letter and downloading the forms and help us complete the process. Can’t thank Swiss Belhotel in Manado enough for a lovely stay and for all your help your staff are amazing. Thank you Fiona & Darren

Everything is good, the breakfast is very yummy, the bed is so comfort, the toilet and the bathroom like in heaven, everything is very good for me, the employe is kind and nice. And dont forget before you check in please prepare money Rp.50.000 for deposite.

Everything is good, breakfast have various choices. Just at the beginning when we enter, they just provided 1 shampoo...no soap

OK hotel. Nice garden. I did not feel like in the middle of city. Many option for breakfast, the bubur Menado is excellent. Poor administration and communication skill of staffs. I checked in, there were 5 people behind the reception desk no one approached me or even greeted me (I think some of them are trainees). So I just waited until the supervisor came out of the office behind the reception area and my present got noticed and I was served. The reception did not forget to ask for a deposit for key, but forget to return the deposit when I was checked out. If some one said to me that ”You should remember to take out the deposit”. I disagree. I believe the hotel should responsible for their staff to do the check-in and the check out SOP properly. They carried out the tasks several time a day. Guests themselves do not have SOP for staying in any hotel and they don't do check-in and check-out several time a day. The hotel should also try to reach the guest to return the deposit money. It is not about the sum of it, but about building trust meaning overpassing the expectation meaning building loyalty. When our group left for field trip the lunch boxes were not ready yet. When I asked for the excellent bubur Menado for my take away breakfast for the next morning, the resto staff agreed and accepted my food container. However, what I got the next morning was bubur ayam (with the same taste with the soto ayam I had for dinner). I was just probably not lucky during my staying there.