Hotel berhampiran Convento Frati Minori, Busto Arsizio

Everything was perfect for me. Before getting to Milano, I've been to Nordic countries which cost more, this hotel took a very reasonable price for me. And the staffs were pretty kind. I still remember one staff kindly asked me 'coffee or cappuccino?' And she explained that they bake almost of the bread. And the facilities could be better. They have a basement parking lot. I highly recommend this hotel and I'll be back whenever I come back to Milano.

After an awful experience with our airline, causing us to miss our connecting flight and no flights home for 2 days we desperately needed a hotel ASAP at 10PM on a Friday. Luckily, we were able to check in to this lovely hotel not far from the airport with no problems at all. The receptionists were very polite and understanding of our situation and helped us book taxis to and from the airport. The room was clean with good facilities, fridge and comfy bed, it was a great bonus to have breakfast included in the morning. There inst much around the area but we were able to walk to a near by town and went to a brilliant restaurant called Harry's Bar, amazing for authentic Pizza! I would like to give a 5 star review to Alex and Melissa. I had forgot to get a receipt for the taxi, needed for my airline delay expenses. They were able to track down the taxi company for me, I am extremely grateful for their help and being able to stay here when our airline let us down. Highly recommend and would stay again.

Questo hotel non è in una buona posizione per coloro che vogliono essere vicini ai trasporti, ma questo non mi ha influenzato perché ho scelto questa posizione per altri motivi. Questo hotel è il peggiore in cui sia mai stato per molte ragioni: non avrei lamentele se avessi pagato di meno. Ma ho pagato una fortuna per un hotel che non vale il prezzo. A cominciare da come funziona: conservano i nostri documenti per un'ora (non mi era mai successo) Al check in non mi hanno spiegato nulla, nemmeno gli orari della colazione. La stanza è minuscola. Wifi e TV non funzionano nell'edificio 2. La colazione (rispetto ad altre 3 stelle in cui sono stato) è molto scarsa: solo un tipo di pane, solo prosciutto e solo un formaggio, niente chorizo ​​​​o altri tipi di formaggio. Il check-out è troppo presto alle 10:30... mai visto una cosa del genere. Punti positivi per i quali non do una stella: personale cordiale, buona pulizia e diversi prodotti per l'igiene in camera sempre riforniti.

We were leaving Malpensa early the next morning and we wanted a hotel close to the airport (not at the airport which often are too expensive and too noisy). The Ibis was perfect for that: affordable, clean as all Accor hotels are and a reliable shuttle (very prompt and less than 10 minutes from the airport). The staff is very helpful, efficient and courteous. The rooms are basic but spacious and the beds are comfortable. IF I fly out of Malpensa again, I will definitely stay there again.

Very good accommodation! Polite and helpful staff. I would like to give more than 10/10 if I could. Every detail was thought out and rooms have everything for having a restful stay for a night after a long journey as we had and for a longer stay too…. Comfortable beds, slippers in the bathroom very good breakfast….everything ! We definitely will choose this hotel again during our next drive to Italy.

建議還是住機場內的飯店吧 這個飯店很新，設施還算是智能，床非常的高，蠻有趣的 這家也是少數有附礦泉水的飯店 飯店距離機場有五分鐘的車程 若從飯店叫車需5歐（T1)，若該時段滿了則需要付20歐（T1)叫taxi 綜合來說還是住機場內的飯店舒服

We booked a double comfort room but we’re put in a disabled access room. Neither of us have mobility issues and are supposed to be on a romantic weekend away and we thought by booking a 4 star hotel we would get the romantic atmosphere advertised on line. We asked about room service when we arrived as it was quite late and were met with a response of “nothings open” despite the website advertising 24hour room service with no extra charge and free water from the mini bar. When we got to our room there was a notice on the side with information about the room service hours which also stated there would be a 3€ charge just to call down to room service, as well as a note on the mini bar stating a 1.50€ fee for water. Our bathroom does not have the bidet that’s stated in the room description online and the toilet is raised far too high for either of us to use comfortably. The rest of the bathroom is completely bare, with not so much as a shower curtain. Our safe does not work, despite someone coming to change the batteries inside and still no resolution to our issue! We have only one bedside table and had to resort to using the cheap plastic chair as a replacement on one side of the bed. The receptionist was less than cooperative when we went down to discuss our feelings/options and we were met with “we don’t change the bookings this is what you booked”. After showing her our booking and where it stated what we paid for she responded with “we’re full so we can’t move you unless you want to sleep separately or if someone cancels” . We feel as though we have been lied to and don’t feel as though we have been provided with the service that we have paid for. Having seen the room pictures online of what we had actually booked we are completely disgusted and can’t help feeling a bit discriminated against due to us being a same sex couple. It’s our first time in Milan and this has truly tainted our view and will probably not be coming back at all.

I was on business trip with two other guys. Paid 274€ for one night and I think it wayyyy too much. Nothing specail on this on. Located basicly middle of no where and once again, really over priced. Wahsing room sinks water tap did not work where its supposed to work. So it was close and if you used it...no water went away, because tap did not ope...I took the tap away... But more problematic and really bad thing is, that room door did not lock always. Sometimes you have to open and close it 10 times before it locked. Sometimes 6 times. I think first time I left the room unlocked... We came to hotel lqte evening and I did not want to start changing the room, so I ****** it up...but 274€ for a night ??? Ny buddy had problem with auto heting/cooling, no adjustmen working. Someone came and resetted/booted the heating/cooling system. Windows dirty, unable to take a pix for example from 9th floor.

Disgusting with every sense of the word. Disrespectful. Unprofessional. The whole stay was a disaster. My worst stay in any hotel I have ever stayed in. Let’s start with housekeeping. The first room had a spider in the bathroom. When I changed the room, the second room had insects on the walls. I literally checked out and went to the airport 4 hours prior to my flight just to get away from the hotel. I?m willing to bet that most rooms are this dirty since both rooms I?ve been in were disgusting. Let’s talk about disrespectful and unprofessional. Now I understand that the staff might not be fluent in English, but they MUST have the decency, willingness and patience to help customers understand what they are saying. I called room service twice, and when they had a hard time explaining things to me, they guy said something in Italian and then hung up. RUDE. VERY RUDE. I literally had to call a third time and tell him not to hang up and slowly try to explain to me where my food is and how long is it going to take. It can?t be that a customer is willing and has more patience than the staff. Finally, the room service menu was very light. Needs more option. Literally they only had one pizza, fries, soup I think and maybe one other option. I have never been to a hotel where they didn?t have at least a burger option and a club sandwich option. But compared to my first two points, this one seems less important right now. I will DEFINITELY NEVER be coming back to stay at this hotel.

The hotel staff is friendly, and the rooms are clean. They did omit to notify us about the early breakfast they offer upon check-in, so make sure you ask about this if you have an early flight. They do also let you take drinks from the bar up to your room. Location and Travel Be aware of how far away the hotel is from Milan. From Duomo, you'll need to get on the red line (M1) towards RHO and get off at Lampugnano. The last bus from Lampugnano leaves at 20:00 back to Lainate. You will then need to get the 617 bus which drops you off outside Lidl and Maccies near the hotel. This is obviously not ideal if you want to spend the evening in Milan. We arrived during a national taxi strike which made the trip much more stressful. While this is not the hotel's fault, a heads up from the hotel would have been nice about traveling to and from Milan central. We were stranded in Milan on the first day, we called the hotel and they told us to try and get an Uber. The uber was 144 euros which we reluctantly paid. The car never showed up so we called back the hotel and they stopped answering our phone calls. Once we finally arrived at the hotel, feeling confident we knew the route to and from the hotel, we double-checked with the hotel, and unfortunately, we were not made aware of when the last bus is. On our second day, we were stranded in Milan again. Luckily we met two other people at the last subway station who had also done the Wowcher holiday and they managed to get in touch with the hotel to arrange a private taxi back to the hotel. As there was a strike going on at the time, the fare was 55 euros from Rho subway station to the hotel, which is roughly a 10/15 minute drive. Again this is not the hotel's fault but it is something to be aware of. Another thing to be aware of when using the subway is that the tickets are only valid for 90 minutes, and there are plain-clothed officers waiting in the subway stations to catch people out. So make sure you always have a ticket with enough time left on it to get all the way back to the hotel. Breakfast We were allocated this Hotel from Wowcher, and we were told to pay £40 for the bed and breakfast, which was fine until we realised we couldn't get breakfast on the 2nd day as we had to leave the hotel at 4 am. Essentially meaning we paid £40 for one breakfast between the two of us. We have had no joy in getting a refund for the second day's breakfast from the hotel which is the primary reason for leaving a review. The hotel in my opinion is perfect for people who do not want to spend evenings in Milan or who have a car. If neither of these applies to you, I would highly recommend looking for a hotel closer to the center of Milan.