Hotel Mesra Haiwan Peliharaan di Buterere

Stayed for 2 nights in different rooms. Overall, the experience is very inconsistent, but there were some similarities: - wifi is hit or miss. Don't count on it to do any work-related stuff. - AC in the rooms is paltry - mosquito nets around beds - fridges in the rooms (one of them didn't work and had the plug sitting in standing water) - water bottles provided - restaurant service was really really slow (i.e., 45-60 minute wait), but food was fresh and hot - breakfast had a decent selection, but never asked if we wanted any made-to-order eggs or anything The inconsistencies: - one room had no hot water but the other room did - second room had leaking bidet that staff just threw a towel on the floor. We shut it off and that solved problem. Had to call for clean up. - garbage can in bathroom not emptied in one room and was filled with used female sanitary products. - one room had great water pressure in the shower and the other room was so-so Overall, this is supposed to be a 5* property, but was the worst quality of the hotels we stayed at in 4 countries in this region (including another property in Gitega). it appears all the NGO/missionary people stay here.