Novotel Cardiff Centre

Ulasan Novotel Cardiff Centre

Novotel Cardiff Centre

Schooner Way, Butetown, CF10 4RT, United KingdomLihat Butiran Hotel
Novotel Cardiff Centre
Novotel Cardiff CentreNovotel Cardiff CentreNovotel Cardiff Centre
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

3.9/5
Baik
51 ulasan
Ulasan yang disahkan
Persekitaran4.0
Kemudahan3.8
Perkhidmatan3.9
Kebersihan4.1
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Semua ulasan(51)
Ulasan positif(47)
Ulasan dengan gambar/video(5)
Lokasi yang baik(6)
Bersih dan kemas(5)
Bilik yang hebat(5)
Ulasan kurang baik(4)
Kenny Nyo
Bilik Standard Queen dengan Katil Sofa
Menginap pada Sep 2024
Pasangan
2 ulasan
3.2/5
Disiarkan pada 24 Sep 2024
Room is clean but aged. Drinking water provided once only, not replenish daily. Not feeling welcome by reception as they appeared to be robotic and just doing what they are paid to do. Kettle provided, no mini fridge. No F&B outlet nearby, just a 3rd party run restaurant next to hotel lobby. 20 mins walk to city center. Below par Accors hotel.
Terjemah
Pengguna Tetamu
Bilik Standard Queen dengan Katil Sofa
Menginap pada Apr 2024
Keluarga
1 ulasan
4.5/5
Hebat
Disiarkan pada 21 Apr 2024
My family and I enjoy facilities in Hotel, especially indoor swimming pool with sauna 👍, restaurant is really nice environment and good food. The band of shower gel, shampoo and hand washing is very nice, the smell is good 💖 But unfortunately, our room air conditioner out of control, we only use fans in our hotel room 🤯 I can’t expect in our trip😅 Although our bathroom has a tub, it hasn’t stopper. I want to reception ask for it , staff told me arrange a maintenance visit next day, no show. I think it just sometime happens, the hotel is nice and location is good too.
Terjemah
Andrea Michelle
Bilik Standard Queen dengan Katil Sofa
Menginap pada Feb 2024
Solo
26 ulasan
3.7/5
Disiarkan pada 4 Mei 2024
Stayed here for a week! Location, restaurant and staff are great. Rooms are spotless. However pool changing room, pool area could've been cleaner! The pool is quite small(looks bigger in photos)and was busy the times I used it(school holidays). I would stay here again!
Terjemah
Pengguna Tetamu
Bilik Standard Queen dengan Katil Sofa
Menginap pada Okt 2023
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Nov 2023
The best hotel we ever stayed. There's a pool, sauna, hot tub, gym and many more. The room is clean and other communal facilities. The service is superb. No problems with checking in and checking out. Plus free gifts to kids. We will definitely come back. The hotel deserves to be a 5star
Terjemah
Pengguna Tetamu
Bilik Standard Queen dengan Katil Sofa
Menginap pada Mei 2024
Keluarga
1 ulasan
2.7/5
Disiarkan pada 5 Mei 2024
Just an overhyped Travelodge
Terjemah
Pengguna Tetamu
Bilik Queen Superior
Menginap pada Apr 2023
Pasangan
1 ulasan
4.5/5
Hebat
Disiarkan pada 7 Jul 2023
First impressions of this hotel was very good. The room was lovely, friendly staff and everything was clean throughout hotel. Facilities were amazing especially the pool including sauna and steam-room. Easy 5 minute walk into Cardiff city centre, would definitely recommend and 100% will be going back.
Terjemah
Ame_Ga
Bilik Standard Queen dengan Katil Sofa
Menginap pada Apr 2023
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Apr 2023
The hotel has nice swimming pool and jacuzzi! We enjoyed it a lot! Parking is very convenient as well.
Terjemah
Pengguna Tetamu
Bilik Queen Eksekutif
Menginap pada Apr 2023
Bisnes
99 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Mei 2023
Great stay and fantastic location Bar area was lovely and staff helpful
Terjemah
Pengguna Tetamu
Bilik Queen Superior
Menginap pada Sep 2022
Solo
1 ulasan
3.7/5
Disiarkan pada 20 Sep 2022
This hotel has a great location with the rooms being very neat and tidy, if a touch out of date. Being only a 5-10 minute walk to the centre of town and a 15-20 minute walk to Cardiff Bay is near perfect. However during my stay, the pool was closed for renovation, one of the lifts was out of service and there appeared to be a large number of long term guests that require security guards on site at night in addition to having to lock in your breakfast time ahead of schedule.
Terjemah
nanleo
Bilik Queen Superior
Menginap pada Sep 2022
Solo
37 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Okt 2022
很商務,舒適,不錯。幫朋友訂的,距離學校近,位置方便,服務好。環境好,衞生好,服務好,整體都感覺很好!
Terjemah
Pengguna Tanpa Nama
Bilik Queen Superior
Menginap pada Jul 2022
Melancong bersama rakan
9 ulasan
4.0/5
Sangat Baik
Disiarkan pada 15 Ogo 2022
位置距離市中心有點點偏
Terjemah
Graeme J
Menginap pada Ogo 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 31 Ogo 2024
We dined (twice) at the Custom Shed at the Novatell. Both times our waiter was Shandes. Awesome service. Warm, friendly. He made the visit. Highly recommend. And the food was great, good value, well prepared and presented. Definitely worth dining there.
Terjemah
Shahanaz B
Menginap pada Jul 2024
Keluarga
2.0/5
Disiarkan pada 8 Jul 2024
Dirty room; I stayed here for 2 nights in a family room with my toddler and husband. The bathroom sink and tub were stained and had rust along the edges. The bathtub tap was loose and completely came off, mouldy inside! The room itself was dusty and had evidently not been dusted for a long time. The walls could do with a fresh lick of paint. The bedside shelf was not secure and could be pulled out of the frame, dangerous when you have a toddler in a "family" room. The ironing board was filthy with disgusting brown stains all over the cover. I've stayed at other Novotels before and have had good experiences but this time felt really uncomfortable staying in this room. Very disappointing for the price paid for 2 nights.
Terjemah
avoidNovotel
Menginap pada Jun 2024
Bisnes
1.0/5
Disiarkan pada 19 Jun 2024
Well well well… in my French spirit (because why the British don’t complain I’ll have no idea) poor service and quality should be named and shamed! We only had to book this place as a last resort.. and well…firstly what kind of crap hotel room doesn’t have a plug by the bed?! just blank bits where a plug should be! Finally on the tour I got a bathroom mirror with a ring light.. BUT the darkest bloody light ever, i could hardly even see my face!…And my colleague got a fridge but i didn’t… so considering there is no dairy free milk option with the coffee i couldn’t even bring my own milk. Also the drilling… my god the drilling… (wish i could add a video) ON THE OTHER SIDE OF MY WALL! how these geniuses thought it was a good idea to do this when their hotel was possibly the busiest it’s ever been i have no clue (the builder shouting on the phone in the car park was a nice touch too) I had no chance of having a nap before my long job! And to complain about this I had to go all the way downstairs (in the stupid slow lift) and wait AGAIN for the lack of reception staff to serve me, because there’s no phone in the bloody room!! …. The guy said they try to do it outside main hours.. well I'd say right after people check in is main hours!!! And all for the bargain price of £500 for one night! Just because they could, due to the event. Bet they didn’t pay the poor cleaners any more either did they?! I feel a cab back to London would have actually been cheaper, and preferable! That’s before we even get to the most uncomfortable bed I’ve ever slept in. The floor might have been better. 2 single beds pushed together, which can sometimes work, but not when the join is so noticeable it digs right into your back. My bad shoulder is agony this morning. Possibly 3 hours terrible sleep, if that. If I’d had a car I would have gone and slept in it, actually if i had a car i would have driven away, fast. Oh goodness I nearly forgot the stupid lift system, my colleague was put on a different floor to me, and there’s no way to access different floors later on when we finished work at midnight. She went downstairs and the guy finally reluctantly let her up to give me something, but not before she saw him ignoring some crying woman in reception! Do yourself a favour and book a lovely Raddison Blu or even a Premier Inn. Oh and the door sign.. is a joke. Maybe there should be another option? like ‘I’m sleeping go away?’ i feel this is very presumptuous! And what the hell is the rank thing in the shower?!
Terjemah
Pengguna Tetamu
Menginap pada Nov 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 2 Nov 2024
Our experience started with Vitus! What a welcome! Such a lovely guy! Our room was beyond expectations- went down to pool got a bit confused (my fault) but Vitus to the rescue! Dinner in the wonderful restaurant- food was great and affordable! They had entertainment for Halloween. Really nice singer! I didn’t get her name but wish I would have! Check out was easy but got a nice good bye from our friend Vitus! Every staff member we encountered was so friendly! I’ll be back! Six thumbs up from our family of 3!
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