Hotel berhampiran Igreja Ceifa, Cabo Frio

Estuvimos 8 días, el hotel de afuera no dice mucho, ya que hay un local en construcción, pero una vez que ingresas, se encuentra perfecto, , todas las instalaciones, con un amplio comedor, y hermosa terraza, la atención del personal excelente, tanto Isabel, Jonas, Lucas, Daniel siempre a disposición para todo,

Boa tarde. Eu frequento o hotel a quase 1 ano, e nunca passamos por tantos transtornos sem solução. Problemas pequenos, que com acúmulo, virou grandes coisas. *obra no apartamento em frente e aos redores, foi comunicado na recepção, me responderam que foi só aquele dia, e se estendeu, por toda a estadia. *arrumação do quarto, não foi feita, em nenhum dos 3 dias. *vaso entupido, sem solução *piscina, dando choque. por conta da iluminação *café da manhã que não tinha manteiga (???) *cartão desmagnetizado do quarto, de todos os hospedes, fazendo com que todos fossem lá fazer um novo cartão, o que gera mais uma perda de tempo. O barulho persistiu por todos os dias, o dia inteiro. O certo seria, deixar o andar vago, ou os ambientes ao redor isolados.

Great location and installations, nice breakfast, rooms and attentive staff. I had a problem with the TV remote control and it was solved in no time. The swimming pool area is beautiful and in the end of it, you go straight to the beach. At the time I was there, there were lots of families with kids due to the kids areas available

Hotel excelente! Posso dizer que está entre os 5 melhores que já me hospedei. Funcionários atenciosos. Café da manhã com muitas opções de comida. Quando chegamos, almoçamos uma feijoada (era Domingo) no próprio hotel, pois chegamos cedo. Feijoada bem barata e para 2 pessoas serviu toda a família (casal e 2 crianças). Ar condicionado do quarto bastante forte, coloque em 23 graus ou mais, se não vc congela. Quarto extremamente limpo. Hotel bem localizado. Para a época que fui (réveillon 2023/2024), o preço estava em conta e abaixo da média praticada por outros hoteis. Só tenho a elogiar. Com certeza voltarei mais vezes.

El hotel es funcional, cama y baño cómodo. Juego para los niños, pileta, desayuno bien. Podes almorzar o cenar, es una buena opción porque no hay nada cerca. La playa es linda, tienen sombrillas y sillas gratis pero para nuestro gusto el mar era muy movido. Por lo que todos los días nos íbamos caminando (porque nos gusta caminar y a nuestros hijos tb) a Praia do Forte que esta a unos 5km. Para regresar tomábamos un uber. El precio del hotel estaba dentro de nuestro presupuesto, no buscamos lujos, x eso si no sos exigente con ciertos detalles, es una buena opción. Es un hotel sencillo. Nos tocó una habitación en planta baja justo frente a los juegos, x lo que a la mañana muy temprano o a la noche teníamos niños gritando en la puerta. La habitación q nos tocó, tenía ventilador, heladerita (vacia) y aire acondicionado. La cama cucheta, era de aglomerado y tenia todas las partes externas hinchadas y rotas (estimamos que la gente pone ropa mojada a secar en las puntas y por eso se rompieron).

Recomendo o trip para fazer a reserva, pois não tive problemas nenbum, e tive os melhores descontos. O melhor hotel, com o melhor site.

We arrived 30 minutes prior to our checkin and the concierge told us our room wasn’t ready. No big deal. We had 2 rooms (one for my family and one for my sisters) so I gave them both our names and went for lunch. I informed them my sister would be arriving later in the day. My family went and had lunch and when we went back upstairs they said my room wasn’t ready, but my sisters was (even though I told them my sister was arriving LATER IN THE DAY). When my sister arrived we all went to our rooms and realized they were too small and asked for an upgrade. This was a mission since the same lady thought we were disputing our reservations but all we wanted was to upgrade (my sister and I are fluent Portuguese speakers, we are native to Brazil, so it was NOT a language barrier) We FINALLY upgraded and our new rooms at 4PM (3 hours after I arrived). They said the room needed to be cleaned and asked us to wait. No issue. UNTIL it was past 8:30pm and our room was STILL not ready and we had 3 kids in our party that needed to go to bed. At this point we found out that THE ENTIRE RESORT HAS 1 CLEANING LADY and that was why this was taking so long. Ou rooms were only ready at 9:30PM. When we went to speak to the manager, he completely disregarded my sister and would only speak to my husband which was very sexist. He and the whole staff truly offered ZERO assistance to make anything better, and this was ALL ON THE FIRST DAY. Cherry on the cake, the bar only has 1 bottle opener and the towels are stained and old. The staff and manager are unequipped and undertrained. Terrible experience.