Hotel berhampiran JIL Church Mabuhay City, Cabuyao

It was not the hotel staycation that we expected it to be and for me it was a terrible experience booking my family into this accommodation and having an event in the place. We have been to other budget hotels / accommodations before, but all we have been to were completely organised and clean, and unfortunately this hotel says otherwise. Their function hall may house about 50 to 70 guests comfortably and perhaps more than this number will be too constraint given you have the stage, food counters, sounds & lights, etc to consider too. When we visited the hall, it has a distinctive smell on which we couldn't identify, but it was definitely unlikeable and their carpets were immensely dirty. The lobby was casual yet I would say it's comfortable, but one thing that perplexed me was that they only open the aircon when we arrived and has to ask for it too (not sure if this is the same practice on other hotels), but I was just surprised that this is not one of hotel standards. We have booked three Superior rooms and our family were overly excited for the staycation as we came all the way from Bulacan and it was the very first time that we will be together in a hotel stay. Regrettably, the rooms were utterly smelly (amoy kulob), and the toilets were significantly dirty. There were numerous water stains and my mother found an empty shampoo sachet on which indicated that the toilet were not properly cleaned. Bath tubs were unhygienic too and the sink sadly were clogged. My mother was very particular with the cleanliness of the place as she herself has used to work in Housekeeping department so it dismayed her when she saw that the rooms and the toilets were not sanitized well. It was not being too fussy or inconsiderate, but we had two children (1 is a baby) and senior citizens with us so good sanitation of the place was truly vital for us.. The staff were not in uniform, so they cannot be distinguished with the other guests too, not unless they were in the front desk area. Nevertheless, I have to commend the staff as they were polite and helpful, especially the gentleman who helped me out to print my documents needed for the event. This review is not to tarnish the name of the hotel, but for them to improve the service and accommodations (amenities & facilities) and to alert the management to strive more to establish certain standards in the hotel to attract potential guests and should not be complacent so that they can give the best hospitality they can. I really hope that they can work things out and push more to achieve excellent results and good reviews.

Le camere sono pulite e ben tenute e la colazione è ben organizzata. Il personale è gentilissimo ed efficiente. Purtroppo l’hotel è molto rumoroso. Noi avevamo una camera al secondo piano vicino al deposito degli house keeping: alle 5:30 del mattino cominciano a trascinare i carrelli nel corridoio, parlano a voce alta tra di loro oppure con walkie-talkie! Una mattina hanno iniziato prima delle 5. La location fa organizzare feste e la sera c’è confusione finì alle due. Purtroppo si dormono 3 ore per notte

We book for an overnight with family.There was 1 room left they is good for 2 pax ,surprisingly the room was so spacious.We were greeted by the friendly staff and assist us.They do not charge additional even we have 3 children with us.The place was good and lots of hotspring pool.They also have cold one.

For that price I would say it is an Ok hotel but there are other good hotels in the vicinity if the budget can go up. The hotel has a decent size swimming pool, car parking is ample space and on weekends locals come to stay and have pool side fun time with families. The FnB is limited however well prepared. The staff is courteous. The room I stayed had old furniture in it. The breakfast buffet is available but it is very basic. Another downside is the location..one cannot walk and go to nearby restaurants or bars. There is nothing near around as the hotel is in an industrial area. Like I mentioned, with that price it is ok but I would increase my budget to try another hotels nearby which are newer.

Those are Big-assed TVs and Royal cable was beyond excellent.. NOT even 5-star hotels have this many cable channels and this scored heavily for me in terms of just relaxing and letting it all hang out.. literally just hanging out in that cozy bed, pillows, and comfy blankets—ultra-cool air conditioning system in the three rooms we booked for the long vacation. Definitely making this hotel. a monthly staycation site from now on after the Hot Spring swim for the ”senior citizens” in the family. Breakfast was sumptuous on the first day, entree to dessert, fruits, very nicely seasoned, the cereal is a welcome treat.

My kids enjoyed the play room. The room was clean, however, there was an annoying smell that comes from the bathroom. The housekeeping came and made a thorough cleaning, but the smell keeps coming back. Other than that, all were good. Will still come back in the future.

Trace Suites Family Room 303 was clean, sanitized, basic things that needed attention. Overall Physical condition is well maintained. Cozy at the Lobby. Enjoyed Filipino breakfast for two mornings - Daing na Bangus a favorite. Most importantly, the staff are friendly, kind, respectful. Ready to serve. They are Annaliza, Mildred, DJ, Michelle, Richel, Cleah, Felipe. On next trip we will stay at Trace Suites again. Jay

Staying here is good, have a lot of good views so relaxing. We enjoyed a lot, special the food on your restaurant is so good. But the only thing is the heating is not working properly but all goods. We will see you again next time.

It would be my 1st review and 1st booking with Trip.com, and I am pleased it was such a memorable stay at Anya Resort. The resort was so relaxing, and I loved the amenities, especially the swimming pool; it was a heated pool even if you swim at night. Also, all the staff is very accommodating wherever you go if day sees you they don't hesitate to greet you. It was a pleasure that they gave us an exclusive breakfast buffet in Anya Elite Club Lounge even though we are not an Elite member in the club lounge. My fiance and I enjoyed staying at the hotel. Anya Resort is one of the best resorts we've visited so far. We're planning to come back again soon. Before I end this review, thanks again for all the complementaries you've given us. Thank you, Trip and Anya Resort.

My last visit was 2 years ago.. and yesterday I tried it again (Sept 11-12) When we arrived the room is not yet ready and waited for 20 mins before releasing the room. The FO duty gave me the WIFI password for 2 devices only. while waiting we already connected to the wifi however when we arrived at the room the signal is so week and no internet connection. We called assistance, the IT officer went to our room and check.. He offered other wifi connection but still not working.. He went to our room thrice but the connection is not FIXED. ” wala man lang pasensya na po Maam,. kasi ganito ganyan,,,... Ang sabi lang niya is ”Malakas naman po ang internet bakit kaya di naconnect?” Connected naman daw ang phone nya bakit samin ay hindi. Para sabihin ko lang din Hindi outdated ang phone namin and Samsung naman. I am telling you dis cuz ito din nagig problem ko from last stay ko.. And ngayon di pa padin nag babago, walang improvement. Second, BOTTLED WATER. Nilagay namin sa ref yung 2 tubig then nung iinumin na namin.. don lang namin napasin na bawas na pala ung isang bote. Then sakto may dumaan na housekeeping sinabi ko ung about sa tubig. and yes wala nanaman sinabing ”pasensya or whatsoever” wala kumuha lang sya ng tubig.. tinanong ko pala sya kung libre lang ba ung tubig kung mag add sabi nya OO so pinalitan naman nya ung tubig namin 4 na bote ang binagay nya.. so ito na nga Gabi na ubos na ang tubig namin,. tumawag ako sa FO to refill again the water and sabi is MAY BAYAD na daw. Php 70 isang bote ng Summit Water 500ML. WOW. I am also working sa hotel pero ang tubig is libre kahit gaano kadami ang hingin.. my bayad man ang tubig pero un is kung ung branded talaga na bottled water. 500 ml na summit is 15 pesos lang... So namahalan ako.. ginawa ko nag padeliver nalang ako. Third, Last day.. I ask the FOA if possible for late check out. 1PM lang naman.. Ang sagot lang nya sakin is ... Ay Maam, hindi ko po alam tatanong ko lang po sa Supervisor. But nung time na un is sya palang naak duty so sabi ko babalikan ko nalang sya.. So, Over all.. I think, NEED ng staffs nyo ng training on how to answer queries.complain,concern ng guets.. Okay naman ung hotel nyo sana kaso if ganon ang staffs nyo pumapangit ang Image.