Hotel berhampiran CAEN RAILWAY STATION, Caen

This hotel was exactly what we wanted! It was welcoming, friendly, efficient and clean. The rooms were plenty large and clean, and newly decorated. The breakfast was great - plenty of variety and choice, all great quality. We had dinner in the hotel for 3 nights. It was freshly cooked, tasty and reasonably priced. Stefan served us and made us very welcome. All staff were friendly and very competent. Its location was perfect for us. Easy from the port. The tram is very close for getting into Caen so you don’t need to drive. Close to the roads to visit the D-day beaches and other historic sites. We had no complaints and would return

Il nous est arrivé une expérience très angoissante dans cet hôtel. Nous prenons une chambre dans cet hôtel et a notre retour du restaurant dans la nuit , nous avons pu constater que quelqu'un avait pris sa douche dans notre chambre et c'était prélassé dans notre lit. Une carte d'une autre chambre était posée sur la table de nuit.Par chance nous n'avions pas encore déposé nos bagages mais surtout n'avons pas croisé cette personne. Nous avons contacté le veilleur de nuit, ce dernier nous a réattribué une chambre sans avoir pu nous donner une explication plausible

Have just returned from a 7 night stay at this hotel. The staff were polite and the rooms were serviced to a good standard every day. There are plenty of eating opportunities available in the immediate area to suit most tastes. We chose to cross the road and eat at the Flunch, which best suited our needs. Very handy location for our tour of the D Day beaches. Recommend.

Bonjour, réservation 1 mois avant pour une chambre lit jumeau pour mon fils et moi. à notre arrivée pas de chambre de ce type disponible donc obligation de payer une autre chambre 170 euros les 2 jours ! c'est parfaitement intolérable ! c'est du vol manifeste. La première nuit l’hôtel accueillait un groupe scolaire, obligé de demander le calme en appelant la réception à 22H les enfants criaient et couraient dans les couloirs. à 5, 50 euros le petit déjeuné, vous ne trouverez que de la frugalité, pas de choix et produits bas de gamme. Le personnel est toutefois très sympathique mais l'expérience est inacceptable. à la fin du séjour on vous propose une note à régler avec la moitié de la facture déjà réglé en arrivant ... Voyageant beaucoup avec mon entreprise c'est l'expérience la plus désagréable en hôtel, que j'ai pu vivre.

En arrivant le personnel nous propose de suite de nous mettre dans une chambre plus isolé des bruits compte tenu de la disponibilité : très appréciable. L'hôtel a été entièrement refait à neuf très récemment et c'est très agréable. (Désormais Kyriad Direct) Chambre exiguë mais suffisant pour une ou 2 nuits maximum. En effet il n'y a pas du tout la possibilité de poser sa valise ailleurs que sur le lit donc pas très pratique au long court. De plus les serviettes proposées par l'hôtel sont ridiculement petites a se demander s'ils ne se sont pas trompés avec des sèches mains... Petit déjeuner buffet très bien fourni pour le prix toutefois la salle commune est à l'image des chambres : exiguë à souhait. Dans l'ensemble le rapport qualité-prix est très bon !

Hôtel avec une situation géographique idéale si vous voulez visiter la région (en voiture). Pas loin du ring et donc des autoroutes, l’hôtel a un grand parking privé et offre des chambres propres à un prix raisonnable, surtout pour des familles avec enfants. Possibilité de prendre le petit déjeuner avec un petit coût additionnel Vivement recommandé!

This review is based on the hotel being a 4* spa hotel. It's more like a 3*. Based on the price and rating, it falls short of what you pay for & what you get. The location is excellent - best in the area and there is no competition, so for that, it's worth it's 4*. It's well staffed and most staff are helpful & attentive. We had lunch on the terrace on a sunny day, and the service then wasn't the best. Different waiters came each time, so they didn't know who had ordered what. Usually in France we notice they always do and that's what sets French service apart from others. Not the case here - the wrong dishes were brought, there was some confusion and the sharing dishes we did order all arrived at different times. It was rather lacking and felt disjointed. We had to ask for drinks twice and that was also confusing. We had breakfast every day. Decent enough - but the layout of the breakfast, especially in the corner where the bread and jams were made it congested there. They have the guest reception/greeting desk in the same corner, rather than right at the door as you enter, so it was rather confusing for those on their first day, wondering where the staff member was. A simple rearrangement would solve this. We had the best room - the suite. Usually, I'd expect some extra items in a suite, like complementary drinks, fruit - I've even had reserved tables at breakfast, reflecting the premium price of a suite (especially in high season). There was nothing. Each day we had to ask for the water to be replenished and there was nothing else in the fridge. There was tea/coffee but no milk. We could have asked for milk from the bar. Remember this is a suite in a 4*... on the ferry over, in their premier cabins, we had better service. It left me wondering where the extra money (and it was a lot) went, other than a bigger room. The room was nice. The toilet was very small, though and getting in and out takes careful planning as the door opens inwards. Astonishingly - there were no USB ports in the room. The 3* budget hotel I use for work has these, as did the basic cabin on the ferry over, but none here. I do have an adapter but did't imagine I'd need it in a hotel of this level, so left it behind. This can easily be solved. Charging phones/cameras became a chore. The view was nice, but the windows are very small and narrow. I had to stoop to see the view, or sot down and stretch up. The spa was OK. The steam room wasn't working for a while and I couldn't find any staff for some time. Someone else reported it, but it never returned to proper service. It had been OK the previous day. They do let children in the spa, which is something I'd change. A spa is supposed to be a place to relax and putting up with other people's children is often not conductive to that. In summary, it's a pleasant hotel, with nice staff and I would stay again if in the area, however, for the price and rating, it does fall short. I wouldn't bother with the suite.

We are leaving Deauville and this beautiful hotel, the Royal Hotel Barriere, which we called home for 10 days. The staff know us all by name and their service has been the best in all of the hotels around the world we have stayed. Absolutely 5 star and faultless. The funny thing is, AMEX recommended we stay at another hotel in Traville, just 5 minutes down the road. When we got to the other hotel we could see straight away it was not to our liking so cancelled the booking and found this hotel by ourselves. I cannot say enough about this hotel, my father in law who we brought with us, has a knack of complaining about everything and anything, but this stay, i heard not a word out of him. That is the greatest testament to how good this hotel is. Everyday, the restaurant menus changes, so you never tire of what’s on offer. As for Deauville, this town is magical and is like old Paris, that’s probably why It’s known as the Paris Rivièra. Full of restaurants, cafe’s, bars, markets, and beautiful beaches. As we are leaving the hotel is filling with Parisians escaping Paris for a break. If your ever find yourself in France, put Deauville on your list of places to stay or visit.