Hotel berhampiran Hugot Lines, Cainta

We last stayed in Privato Ortigas a few months before the pandemic and I’m glad that we were back and even celebrated my mom’s birthday in Privato Hotel Ortigas!!I really liked their minimalistic room with great design. Its simple but it has everything we need. I loved their ever comfy beds that really made me relax and had a good sleep. But what I really loved about the hotel aside from its marvelous amenities like the pool and roof top bar and deck is their excellent customer service. I highly commend Duty Manager MA. CONTESA VICTORIA M CATUAAN for being hand on in making sure that the client’s requests and well being are addressed. Her sensitivity to PWDs needs such as me really deserved my admiration and respect. I also commend and thank front desk pips Alex and Bless who really assisted me in my reservations and made sure that everything was fine even before I arrived. To Divine who even assisted us up in our rooms to ensure that we are comfortable and if we still need anything else. To Aaron who assisted us when we checked in and helped us have our room in the soonest possible time. lastly, to Marvin/Melvin( I’m aways confused with his name sorry) who was patient every time we call front desk for our requests. It was indeed a wonderful experience and its was a wise decision to be back and we will surely be back very soon! Keep up the excellent service and more power Privato Hotel Ortigas!!!⭐️⭐️⭐️⭐️⭐️🏢🛌🏊‍♂️🛀🇵🇭👍🏼

The people are good place are good location are good all are good

We booked this as this is the last triple room that we can have at a short notice and since we are going to Megamall and SM East Ortigas. The hotel is very close, minutes walk to Podium and Megamall. We booked the studio room that has 3 single beds to accommodate me, my bf and my mom. it comes with free breakfast and access to pool. The buffet breakfast is at the 33rd floor, same floor as the pool and not to expect much, limited choices but it was good. There is no creamer for Coffee, only milk. I didn't like the bread and the fruit choices are limited. But overall, it was ok, average buffet. I think it's not really a hotel but a serviced apartment. It doesn't have in room dining, no kitchen to accommodate you except during breakfast buffet. There is free water and some toiletries but slippers are available upon request. We also had to call the reception to request for stirrer (not available) or spoon since they have free coffee in the room, which took sometime before they delivered. The aircon is okay, there is a veranda but you cannot open the access to it. Anyway, view is not so nice there so it's ok. We took time to dip in the pool after breakfast. It was ok, shower not ok though and since it was raining, I was kinda hesitant to go in, unsure if water is clean (it's an outdoor pool). in short, we didn't stay long and decided to just watch TV in our room. btw, make sure you are not dripping in the elevator or there will be extra charge. There is also surcharge for drinks and food beyond normal consumption. Location wise, yes it's good but there's a lot of room for improvement here.

I really had fun staying in this hotel despite of the restrictions brought about by the pandemic. Ralph, the Manager, in this hotel was very helpful even during the times when I was still in Canada and trying to book/reschedule my hotel reservation. He was very helpful and easy to reply when I have concerns about my reservation. The Front Desk staff were always cheerful and easily attend to my needs every time I call them. I stayed there for 4 nights but no words can say how happy I was that I booked my hotel reservation with them. Thank you.

The room and bathroom were clean. The staff was nice and accomodating. The television has Netflix, but the hotel has a weak Wi-Fi signal. There were towels and slippers, and they also have hot showers. The hotel is easy to access and has a 7-11 near it.

I needed to attend a wedding in the area and was very happy to chance upon this hotel. Aside from being very near the church, the place was better than expected. It has the basic amenities I'm looking for: clean and comfortable bed, air-conditioner, and hot shower. I was pleased that the room is spacious, the hotel has an in-house restaurant that serves a variety of food and drinks, plus they offer room service! For its price, it really is a steal since I think it's much better than the known hotels in Antipolo. Just a recommendation to put a clothes bar maybe on one of the walls where clothes can be hanged. Overall, a great stay!

This was my favorite hotel in the philippines. Until the last trip where we were blamed for smoking in the room. Which the staff clearly tells you you can do on the balcony. Upon check out, they seen a cigarette butt. In the trash can and then charged me.An additional ten thousand pesos. Asking for the policy on smoking, it states nowhere that the room cannot have cigarette butts and things of that nature within the waistcans. After questioning the staff regarding the fine the Staff constantly told me you could smoke on the balcony.But not in the room. But then continue to find me for smoking in the room, even though the smoke detector did not deploy. I think in front of them about the problem.And they left me sitting in the lobby for over an hour and a half for a manager to contact me. The rooms also lack certain items that they claim. They have some have washers machines some don't. Beware of the bath and the shower they're super. Tall and super dangerous to climb in and out of i'm not sure who designed that, but they need to go back and look at the architecture. For some reason, the first time i've ever seen in my forty years of life, someone decided to put the bathroom lock on the bottom of the door i'm not sure what they decided to accomplish with this, but even when I tried to lock the door it was unlockable. The views are beautiful, however, and the pool downstairs is pretty nice. The spa though sucks, however, because you have to take 2 elevator rides to actually get to where you're going right running around the hotel in a bath robe... The room denies and the layout's good spokennoise but with the recent issues with a ten thousand peso fine For no fault Of our own and the staff leaving me hanging while running away and not confronting the issue.I will not be staying at oakwood again.

Don’t expect perfection but for the price I paid and for the service received during my overnight stay, I’m rating this 5 for going beyond my expectations for this first time booking. 2 days before my stay, Savoy Hotel sent me an email reminder. It also says, “Please do not hesitate to let us know if we can be of assistance in making any special preparations prior to your arrival.” and so I give it a shot and replied with a request. Thank you to Housekeeping Team Leader Remuel Tayao for that creative presentation. Most of the staff I’ve encountered with are courteous and welcoming except for the tall front desk lady during my check-in. Btw, I hope you install a pin light by the room coffee/tea area and closet. Thank you, Savoy Hotel.

Pretty much brand new hotel which represents outstanding budget value in location convenient for Trinoma and SM North malls. Staff are courteous and helpful, also good security from attentive and polite guards. Rooms and showers very compact, neat and clean. Beats the competition from Red Planet and Go Hotels. Also free onsite parking and good WiFi (although went down on one night we stayed there).