Mantra Esplanade

Overall we had a good stay here but found the housekeeping policy very strange. There is no housekeeping unless you pay for it (or stay for 8 days). We could change our towels personally at the front desk but were requested to take out our own trash and had no way of vacuuming after a long stay. However, the room was adequate and we very much enjoyed the location, which couldn’t have been better.

The Mantra Hotel has outstanding location. It is directly in front of the Woolworths supermarket - the best option in central Cairns. It's also virtually opposite (the esplanade side)the lagoon public beachfront swimming pool. Finally it's just a 5 minute walk from Cairns Cruise Terminal, with outstanding day trips to Green Island, Fitzroy Island and the Reef. I booked a sea view room. When you enter the room, you don't see the ocean, but a building across the road. However, the view from the balcony was amazing. The balcony overlooks the main features of lagoon on the sea front. During the day it is great view - the lagoon pools and sea in the background. At night you cannot see the sea (as to be expected) but you have the amazing lagoon lights, which makes it very desirable and even romantic. Our room was at the end of block, which overlooks a shopping mall (no car noise) - looking right from the balcony is the lagoon view and looking left is a mountain view. However, from 2:00pm to 6:00pm the sun comes directly into the balcony area, which means it unusable until sun sets. Of course if you don't mind baking in the sun on the balcony, this is not really a concern. The room itself is pretty basic. The mini fridge of OK and TV has domestic channels only - no cable TV for BBC/CNN. The bathroom is of a good size. There is combined shower & bath. However, when using the shower, it can slightly flood this bathroom. A shower curtain may be desirable because the glass panel is not sufficient enough. At $225 per night this hotel was not cheap and you can better deals by coming in the off-season OR going bit further down the esplanade, and choosing another hotel. The Mantra does have its own pool and it is wonderfully heated, with normal deck chairs you would expect at 4 star hotel. However, the pool gets very little natural sunlight, because it of its location between 2 buildings. Overall, the hotel has amazing location, and it is still recommended, despite the shortcomings mentioned. My final note: When we checked in, I was impressed with the level of service provided by the receptionist. She had a very welcome attitude and a wonderful personality.

210 per night but only serviced twice per week.

一行六人，兩位長者，兩個孩子，在航班取消的情況下，立即定了這家酒店，顯示預訂成功後到了酒店前台已經是半夜11點多，被告知沒有預訂成功，沒有房間，但是後面四波白人家庭來一個給個房間來一個給個房間，都是同一個航班取消的人，赤裸裸的歧視！！！後面不知道怎麼變出一間房給我們，想着，擠一擠，又被告知不能一起進房間！衹能兩位一間房！而剩下的也不能在酒店大堂過夜必需出去自己想辦法！一點也沒有人性化！如果有其他選擇就不要去這個酒店！設施也非常老舊

日本人目線でレビューします。5月初旬に宿泊。 Pros - 立地が最高 - フロントスタッフの方はみな親切 - 無料で貸してもらえるバーベキューセットには多種類のトング，油，塩，胡椒が含まれる - トイレットペーパーが柔らかい - コーヒー，紅茶が多種類用意されている。冷蔵庫にはミルクも入っている - シャンプー，保湿バームなど洗面系のアメニティが充実 - バスタブが広い。お湯が出る速度が速いのですぐお湯をはれる - 飲料水をフロントで提供していて水を別途買わなくて良かった 事前情報があまり明記されていないが自分が欲しかった情報 (下記が解決されればさらに最高だったが，それでも全体的には非常に満足でした。) - パジャマやバスローブの類はない - 電子レンジはない - バーベキューセットにはナイフや食器類は含まれていない (ステーキ肉を買ったがナイフを持っておらず噛み切れなかった) - スプレータイプの消臭剤のようなものはない

設施很舊，在二層露台很大，剛好看到煙花。毛巾要一直下樓去要比較麻煩