Cairns City Sheridan Motel

Checked into room, tv didn't work, 2 remotes - no batteries in either, staff couldn't get them to work. Went into bathroom, hadn't been swept/cleaned, paper on floor, used soap in shower holder, no toilet paper, hair/dirt/fluff in room entrance. Mattress was ancient. Advised staff, they moved me to another room with a spa, hair hanging in spa, dirt & stains, room smelt musty. Basin tap was loose, lime scale, no plug. Self contained kitchen area, no tea towel. Not very accommodating for a self contained unit. Foul language, yelling & screaming from upstairs unit, where was security? Would not recommend to anyone. Am pursuing a refund as it was terrible.

A basic hotel but has enough for a few days. The staff are very friendly and welcoming and happy to help. The rooms are a little outdated but it didn’t affect our stay, just know that it is not a luxury stay by any means but it is enough and the rooms are equipped with a microwave and kettle which is handy when travelling!

Location was good, weird configuration with spa right beside bed.  Pretty ordinary for cleanliness eg mould in grout in shower and tiles in room seemed to be greasy or something (you could see the imprint of your shoe).

Our room wasn’t ready at 3pm so they moved us . The room was not very clean, very outdated, some rubbish under the bed, looked like a blood stain or 2 on the shower curtain, 2 sachets of coffee, dessert spoons for teaspoons, nearly moved rebooked but due to a very early medical appointment just around the corner - we stayed.  Will not stay here again.

Molds on Walls and ceiling, AC outlet sockets are so limited. One on the top of fridge basically cannot be used if you are using a bigger plug or device. No other sockets close to the bed for charging phones at all.. Good thing is hot water is good..

We booked a one-night stay at Sheridan Motel, and unfortunately, we only came across the negative reviews after finalizing our reservation, so cancellation was no longer an option. Given it was just for one night, we hoped the experience would be satisfactory. On a positive note, the lady at reception was very friendly and accommodating, allowing us to store our large luggage before check-in, which we appreciated. The room itself was spacious and towels were provided. However, the overall condition of the room was quite disappointing. There was a strong, unpleasant smell in both the room and the bathroom. The carpet was heavily stained, and to our concern, we noticed cockroaches in the kitchen area. Additionally, the noise from outside made it difficult to relax or get a good night’s sleep. Afterwards, we believe a hostel might have offered a better experience. Unfortunately, we would not choose to stay at Sheridan Motel again.