Ulasan Triumph Plaza Hotel

The room was nice. This month, there was no need to turn on the central air conditioning; the temperature was just right. The bed wasn't directly under the AC vent. If the AC was on, it would get cold, so I only turned it on when it got warm. The room was cleaned daily, and two bottles of water were provided. I had to call the front desk for slippers. This time, I brought my own toothpaste and toothbrush. Breakfast was Egyptian-style Western, and I had bread every day, while lunch and dinner were burgers and fries. For hot water from the tap, turn the faucet to the left. Hotel experiences need to be compared. For example, the Spire West Hotel in Giza, despite having new facilities, has a less-than-ideal surrounding environment. One of the elevators to the 11th floor would inexplicably stop working. The hotel is also currently undergoing renovations, so the air quality isn't great. For instance, the toilet wasn't cleaned properly, there were flies around, and even inside the room. In comparison, the Triumph Hotel, which is rated one star higher, offers a much better living environment. However, the Triumph Hotel rooms don't have a main light, so they can be a bit dim.

The location is excellent, everything is close by. The rooms are spacious and the staff interaction is top-notch. The facilities are good, but the furniture and furnishings in the rooms need updating.

Shereen at the reception was incredibly welcoming and warm.☺️☺️☺️ I could always count on getting the best greetings and the most attentive service from her. Having this sense of belonging far from home made my entire trip absolutely perfect. The overall environment and service are exceptional. Highly recommend to anyone traveling for business!

The room size is good, and the cleanliness level is good. It has a large balcony, and the bathrooms are good. The location is very good. The biggest problem is how incredibly cold the rooms are, due to the air conditioning in the hallways being set to the highest possible cooling, which is unbearable. There's terrible noise and pressure on the elevators, especially with the almost constant wedding events. The staff's service was mostly good.

The staff was very friendly and helpful. A special thanks to Mr. Sherif Emad. Was cooperative with us during check in and made special arrangements for the room for us have to comfortable stay.

I checked in and the room was freezing cold and I was unable to move due to it being that cold. I spoke with reception and they sent an engineer up. Engineer said he fixed the heating and it should warm up in the next 10/15 minutes. This still didn’t work so I called again. Another engineer then came up and spent about 30 minutes trying to fix this. He told me this would be it working but would take 10/15 minutes to kick in. I left the hotel as I had a museum tour booked. After trying to get all this sorted I missed out on my full tour, again that I’m unhappy with. I returned to the hotel at 7:30pm and again my room was freezing with no hot air coming out. Again I spoke to reception and 30 minutes later someone came up to fix it. He was unable to fix it so said I will move room. I eventually got moved room at 10pm after having to call reception 6 times about getting the key to the new room. When I entered the new room it was so dusty and dirt all over the floor and hair in the toilet. At this point I had had enough and asked to speak with the manager. I went down to speak to the manager and he apologised and said he would take me to another room, I explained I had to be at the airport in 11 hours and I would not want to do this. He showed me the room anyway, there was no difference between this and the room I was in so I declined to move again baring in mind I had just unpacked all my things again. During this time I was also speaking with trip and explained to the manager I would be complaining about this. I eventually get off to sleep only to be woken up at 11:45 by the night manager offering me breakfast in the morning. Furious about this as I was to be at the airport in 9 hours I declined. To say I’m disgusted is an understatement

Good, except a hair on my bed

Everything in the room is outdated. Old worn out furniture Small toilet,small bathtub Fridge is not working , house keeper not trained. Room missing a lot of basics. E gerges

Fantastic hotel. The staff were so kind and too care of all our needs. The kocation entrance can be slightly tricky for user drivers but if you let 5hem know in chat where exactly you are, I helps considerably.

Staff ok , breakfast very good , large room but little old furniture

The hotel is located in the city center. We only stayed one night in the hotel and the front desk free upgraded us to a deluxe room. Though the room was a bit dated, but it was clean and spacious. The breakfast was good and had many choices.

Overall my experience not good with this hotel, I paid for a room then I wanted to modify/cancel my stay as I was told at the airport takes a few hours to get to this hotel due to traffic, however hotel didn’t want to help with my booking and referred me to Trip, and finally couldn’t get a refund nor modify my booking.

My stay at Triumph Plaza Hotel was standard, nothing extraordinary. Mr Ibrahim at the reception was probably the only one who was Pleasent and polite whereas others were too busy to notice customers. Amenities were provided except for shower slippers, robe and toothbrush. I mention this because my luggage was delayed and some of the basis would have helped at the time. My room overlooked the military training camp so, it was a little noisy. I did have a lovely little balcony but, did no chair. It is ideal for those who prefer to be in midst of city hustle and bustle or those who are making a quick stop. Definitely wasn't for me. Overall, it was comfortable and clean.

very nice