Sofitel Cairo Nile El Gezirah

Ulasan Sofitel Cairo Nile El Gezirah

Sofitel Cairo Nile El Gezirah

3 El Thawra Council St Zamalek, El Orman, Zamalek, Cairo, Cairo Governorate, 11518, EgyptLihat Butiran Hotel
Sofitel Cairo Nile El Gezirah
Sofitel Cairo Nile El GezirahSofitel Cairo Nile El GezirahSofitel Cairo Nile El Gezirah
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.4/5
Sangat Baik
69 ulasan
Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.2
Perkhidmatan4.4
Kebersihan4.4
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Atur mengikut:
Semua ulasan(69)
Ulasan positif(61)
Ulasan dengan gambar/video(18)
Penginapan yang hebat!(16)
Pemandangan baik(12)
Lokasi yang baik(11)
Sarapan pagi yang lazat(7)
Kakitangan yang mesra(7)
Bersih dan kemas(6)
Restoran yang bagus(5)
Ulasan kurang baik(8)
Ersin
Bilik Katil Saiz King Mewah dengan Pemandangan Sungai Nil Penuh
Menginap pada Apr 2024
Melancong bersama rakan
24 ulasan
4.7/5
Menakjubkan
Disiarkan pada 7 Jul 2024
Harika
Jawapan daripada Pihak Penginapan: Dear Valued Guest, It was our pleasure having the chance to have you with us.We are glad to know that you rated the hotel high, we all look forward to be of service to you once again at Sofitel Cairo Nile El Gezirah.Thank you for making Sofitel Cairo Nile El Gezirah your choice. We look forward to welcome you back soon!Sincerely yours, Iman El GabalyGuest Experience Manager
DRESNER
Bilik Katil Saiz King Mewah dengan Pemandangan Sungai Nil Penuh
Menginap pada Dis 2024
Tempah untuk orang lain
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Jan 2025
Good location with excellent services , staff are friendly and helpful , nice Nile river view
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,BonjourIt was our pleasure having the chance to have you with us, as we are delighted to know that you fully enjoyed your experience with us at Sofitel Cairo Nile El Gezirah, which is always a great pleasure to receive such high ratings from our Guests, as it truly serves as a motivational factor in striving to achieve excellence.Thank you for making Sofitel Cairo Nile El Gezirah your choice. The Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next nearest visit.Sincerely,Jasmin Sarah ArendtGuest Experience Manager
Gozali
Bilik Katil Saiz King Mewah dengan Pemandangan Sungai Nil Penuh
Menginap pada Nov 2024
Solo
3 ulasan
3.7/5
Disiarkan pada 30 Dis 2024
Room smell bad and old, location is great in front of Nile river, staff was so helpful and polite
Terjemah
ChPang
Bilik Katil King Size Premium Tingkat Tinggi dengan Pemandangan Sungai Nil Sebahagian
Menginap pada Okt 2024
Pasangan
6 ulasan
4.5/5
Hebat
Disiarkan pada 7 Dis 2024
The hotel is centrally located in a quiet area in Zamalek and easily accesible to all atttactions in Cairo. The hotel has aged and yet being maintained fairly.
Terjemah
Pengguna Tetamu
Bilik Club Luxury dengan Katil Saiz King dan Pemandangan Sungai Nile
Menginap pada Sep 2024
Solo
29 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Okt 2024
The view was amazing, breakfast good and staff very friendly. Would stay there again.
Terjemah
Dejitar
Bilik Katil Saiz King Mewah dengan Pemandangan Sungai Nil Penuh
Menginap pada Jan 2024
Melancong bersama rakan
25 ulasan
3.5/5
Disiarkan pada 7 Feb 2024
No doubt the view is great, but it’s the hotel in Egypt, and the service is not worth the money.
Terjemah
Jawapan daripada Pihak Penginapan: Bonjour Valued Guest,First of all thank you for your comment, the Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next visit.Rest assured that your constructive comments will be shared with the concerned department heads for improvement. I do hope that we will have the opportunity once again to serve you in the very near future. Cordially,Iman El GabalyGuest Experience Manager
Pengguna Tetamu
Bilik Katil King Size Premium Tingkat Tinggi dengan Pemandangan Sungai Nil Sebahagian
Menginap pada Mei 2024
Pasangan
5 ulasan
2.5/5
Disiarkan pada 22 Jun 2024
This is the worst hotel I have ever been. I stayed in there for two nights. I enjoyed the Jacuzzi with my swim suit. After that I wanted to swim in swimming pool, the staffs said that my swim suit is made by cotton as underwear, so I could not swim there. I have shown the label (80% Nylon) to them and they asked me to take off my swim suit for double checking (I was nude and insulted in the dressing room). Moreover, their staffs challenged my Englishand took the photo of my swim suit without my permission. I claimed that I would make the complaint to their headquarter and they refused to provide their business card and name to me. I felt angry and their assistant manager, Mr Saad (the only one was willing to show his business card) could not help. I wonder why my swim suit could be used in Jacuzzi, but not swimming pool. Why they could take the photo on my swimming suit, insulted me (as I naked to them) and refused to take the responsibility. I felt very bad and angry. They have the excellent hardware and swimming pool, but you could not use it, why not choose other more user friendly hotel? If you want to have a great holiday, don't take this hotel, only disappointment left to you. If you want to spoil your vacation, this is excellent choice. Thank you.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist.It is indeed a concern that you feel the services offered was not up to the expected fine standards; we will of course take this very seriously and rectify any unusual shortfalls that may have occurred during your stay.Your feedback has been most valuable and we have addressed the issues with the Hotel’s Concerned departments and will also integrate this in our training program to ensure the non-reoccurrence of such mishap.Let me seize this opportunity to thank you for taking the time to bring this matter to our attention, as honest opinion and constructive criticism is the only way that would enable us to improve and meet our guests expectations.Sincerely Yours,Iman El GabalyGuest Experience Manager
Ahmad
Bilik Katil King Size Premium Tingkat Tinggi dengan Pemandangan Sungai Nil Sebahagian
Menginap pada Nov 2023
Pasangan
59 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Dis 2023
Next to nile river..good view..nice in house restaurant..love tajin..
Terjemah
Mukhtash
Bilik Premium Twin dengan Pemandangan Sebahagian Sungai Nil
Menginap pada Nov 2024
Melancong bersama rakan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Dis 2024
So good hotel i like it
Terjemah
Pengguna Tetamu
Bilik Katil King Size Premium Tingkat Tinggi dengan Pemandangan Sungai Nil Sebahagian
Menginap pada Ogo 2023
Keluarga
1 ulasan
1.0/5
Disiarkan pada 13 Sep 2023
Not happy at all. Was expecting top service but instead got staff that did not want to understand my concern. This resulted in me losing the entire amount I paid for my booking.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Esteemed Guest, Allow me to sincerely apologize to your goodself for failing to meet your expectations with regard to some points of your stay, whilst at the same time I thank you for taking the time to bring this issue to our attention.I do hope that we will have the opportunity once again to serve you in the very near future. Cordially;Iman El GabalyGuest Experience Manager
Ana-Maria Datcu
Bilik Katil Saiz King Mewah dengan Pemandangan Sungai Nil Penuh
Menginap pada Apr 2024
Tempah untuk orang lain
118 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Jul 2024
Business travel! Everything was great!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for your nice comments, assuring you that for your next visit we will make sure that will keep up to your expectations. Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next visit.Cordially,Iman El GabalyGuest Experience Manager
Benny the kid
Menginap pada Apr 2023
Bisnes
43 ulasan
4.7/5
Menakjubkan
Disiarkan pada 20 Mei 2023
Again, Sofitel proved to be the best hotel in Cairo with its luxurious amenities and breathtaking view of the Nile. The food at Kebabgy is delicious (best restaurant on the premise), so don’t miss going there during your stay.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for your nice comments, assuring you that for your next visit we will make sure that will keep up to your expectations. Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit.Cordially,Iman El GabalyGuest Experience Manager
Pengguna Tetamu
Bilik Katil Saiz King Mewah dengan Pemandangan Sungai Nil Penuh
Menginap pada Jan 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 22 Feb 2024
Very clean Hotel and kind staff
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest, It was our pleasure having the chance to have you with us.We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah.Sincerely yours, Iman El GabalyGuest Experience Manager
Pengguna Tetamu
Bilik Katil Saiz King Mewah dengan Pemandangan Sungai Nil Penuh
Menginap pada Sep 2022
Melancong bersama rakan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 7 Okt 2022
Nice hotel
Terjemah
21102
Bilik Katil Saiz King Mewah dengan Pemandangan Sungai Nil Penuh
Menginap pada Jan 2025
Pasangan
45 ulasan
4.7/5
Menakjubkan
Disiarkan pada 16 Feb 2025
酒店位置出乎意料好，高層Luxury河景房可以看尼羅河東西兩岸，朝南和西的房型能看到日落和金字塔。沿着橋步行去了博物館還在橋上看到很美日落。早餐除了海鮮少，應有盡有，味道美，感覺是埃及早餐最好的酒店之一。大堂氛圍感好，不忍離去。酒店晚餐燒烤餐廳有當地的一種烤餅，值得品嚐。床品還能更好點，老酒店房間內部裝飾需更新。
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,BonjourWe are delighted to read your perfectly detailed feedback of your recent experience at the Sofitel Cairo Nile El Gezirah, especially to know that you fully enjoyed the views of your room. Rest assured that your constructive feedback was shared with the Food and Beverage Manager for further improvements to exceed your expectations, as we wished to have known your kind preferences during your stay with us, in order to provide you with the requested seafood. We are thrilled to read that you fully enjoyed the Egyptian breakfast experience, as well as for the homemade fresh baked bread at the Kebabgy Restaurant.Thank you for making Sofitel Cairo Nile El Gezirah your choice, the Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next nearest stay to your "home away from home" in Cairo.Sincerely,Jasmin Sarah ArendtGuest Experience Manager