Hotel di Cairo dengan Kolam Renang

+ Very good location, very clean, modern room, nice heated pool, very good selection of breakfast items, very friendly staff + they gave late check out for free till 4 pm when requested in the morning, very helpful as our outbound flight was in the evening - The directions at airport could have been better to take the trolley to the airport walk bridge (not hotel's fault). -The queue at checkout was long, so keep spare time aside to reach the airport check-in on time. - The key card stopped working at 12pm even though a late checkout was offered. I had to go to the reception to get it reactivated

breakfast is normal with bread, milk, coffee and salads, no meats etc. beautiful garden and good facilities. Personally, I dislike the central ventilation system which is always noisy.

Hotel staff are friendly and helpful. Especially the staff who wearing blue work uniform,they call him Benmen maybe,he was really supportive staff,he is super nice,he taught me how to call the driver on the Uber and not be tricked by the driver.Everything he can help.I felt thankful to him.Also location was quite and safe.They have updated my room,the room was great and big enough,every room have balcony.The design of hotel was excellent.and there are cafe,cinema,shops.It’s very convenient. I felt so comfortable to stayed in AL MASA hotel. I will choose here if i go to Cairo again

Again, Sofitel proved to be the best hotel in Cairo with its luxurious amenities and breathtaking view of the Nile. The food at Kebabgy is delicious (best restaurant on the premise), so don’t miss going there during your stay.

The best hotel ever .its my second home and special thanks to marly she is always friendly and helpful also would like to thank Mahmoud from the butler team for his extraordinary service everything is on tip top

Staying at Novotel was a great experience, the hotel was nice loved my room!! Only few things I was disturbed how I asked for an iron & ironing board they kept taking it out of my room, when I needed it for my whole stay 🤷🏽♀️🤦🏽♀️🙃!! Secondly the jacuzzi wasn't hot so I can enjoy on my last day of stay. Lastly there was no microwave in the room but a mini fridge??! Usually hotels come with both. Other then that the hotel was great, the food I had to adjust to & the front desk person that checked me in & out was awesome!! Great customer service.

Very near to the airport and very correct. They have also a free shuttle to go the airport in less than 5 minutes every 30 minutes.

Very professional 5-start hotel in the center of Cairo. The staff are very friendly and helpful. They have all the information and assistance you need! We had a nice view of the Nile. Restaurants at the hotel are very good. Will come back again!

If we consider Egyptian standards, this hotel in Cairo is probably one of the best. If we refer to the European standards of 5-star Kempinski hotels, there would be a lot to correct. From the fact that the staff should respects privacy (they just walk into the room, while I were naked going to shower and then leave, without apologizing and laughing loudly), to the fact that there is a glass screen in the shower (same in 3 different rooms) leaking water, floods the bathroom or, say, the security service harassing you at 2 in the morning because of a ”suspicious” item in the suitcase, although the same thing was in the suitcase of the previous two arrivals and no one paid attention (it was a steam iron). In general, the staff is forced to be polite and they are very slow. Just a very kind restaurant receptionist and one nice waiter in Osman restaurant. I believe that this is the maximum that Kempinski manages to achieve in terms of its own standards considering the mentality of Egypt.

The check in had small problem but satisfactorily resolved Room was fine, newly renovated floor. Would have been nice to have dressing gowns. Also nice pool but no gym. Breakfast was good buffet and good service. Location by the river Nile, and easy access by taxi, but not so for walking and metro station is around 10min walk away