Pengguna Tetamu
19 Ogos 2023
Mixed feeling. Super location, cleaned hotel, good breakfast. The beds are not so comfortable and they were cleaning before 9am with hoover. We arrived after the opening hours and it was communicated earlier that we will have a self check in. They forgot to keep our room key. So at 1am we didnt know what to do. Luckily the hotel's restaurant staff was calling someone and after 1 hour they get someone to let us in. Honestly we weren't really upset of that since it can happen things to be forgotten. They apologized the next days. After check out they asked us if they can offer something to us. I felt it was late, since we also had a dinner in their restaurant. For example we had breakfast in the check out day and the coffee machine was out of service. So we asked the waiter to bring us a cappuccino twice. Never arrived so we went up to the room to prepare for check out. While we checked out the same person asked us if they can offer us something maybe a coffee. Well we just didn't recieve our cappuccino 30 min before. So it was an awkward question. If they would offer us 2 glasses of wine in our dinner would makes more sense. Overall we had nice time.
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