Hotel berhampiran Villa Vicencia Resort, Calatagan

We were 32 persons (28 adults and 4 kids) for this great family reunion hosted by my sister who visited from Canada. Choosing Lago de Oro is the best decision we made because the place did not disappoint us. We booked 3 suites (Suites Prince Alain, Prince Albert, and Premier Family) and they're all on the same floor in their new building. The rooms are spotlessly clean, the toilet and bath huge and with sufficient hot water, we were all able to sleep soundly in our own assigned beds (nobody needed to sleep uncomfortably) because extra mattresses were provided, the bedsheet are crisp and clean, the towels are generous and the location perfect - all walking distance to the pool beach, restaurants and nearby wakeboarding area. The staff service are superb especially Ms Bea onsite operations, Kaye from reservations, F&B staff in the main restaurant, Housekeeping team and the wakeboard staff. The food very good but quite pricey - good for sharing though. No other restaurants nearby so no choice but dine in. Food if brought will have corkage fee - you are only allowed to bring light snacks. Overall, our stay was excellent! I hope service quality remains the same because we hope to come back again one day.

Our 7th time here since 2016. Stayed at 2-G. Last New Year celebration, we stayed at 2-A. Hotel is a bit old but maintained. Wid hot shower. Complete toiletries. Upgraded TV. Food taste good, is a bit pricey, thanks to inflation. Complimentary breakfast is bountiful. Kudos to Grant and Marsha of Front Office. as well as Karla and Kaye of Cafe Resto.👏👏👏 Thank you everyone. Looking forward wid our next visit 😊

We as permanent senior citizens from Sta.Rosa ,Laguna come to Matabunkay for almost 30 Years . Well this was the last time in Coral Beach! First: the bill of drinks doublet miraculously .My intervention and complain was noticed , We received a new one without the included refund. They thought they can keep the money, because I overtip mostly with 10% .And also no sorry for error! I claimed for refund and asked for at least an apology. Well this happened later numerous times from other employees! Bye the way we expats are often taken as walking ATM machines here . This about the so calld Filipino hospitality. 2. About 11pm I woke up from loud voices with laughing etc. out from the pool. I told them to shut up because I want to sleep .The probably Chinese guy with bacla friends aprouched me agressivly with intention to beat me up. I'm76 year old , with cancer and quite week. I gave up.....and went back to our room .They continued to swim until about 1am! 3.Barely sleeping we left the resort without breakfast around 6'30 Still confused and angry we forgot Phone fast charger and 3m extension Cable. But do you think we got noticed from the staff there ? They have our calling Nr and address.No ! Find out now if you want to go there ! I don't recommend it anymore . My previous reviews always are 5 Star. Now they get 3 !

Okay, lets start with the highlights. The place is good, staffs are very accommodating and kind. They have plenty of cottages, grilling station and toilet/shower so you don't need to worry during peak season. Place is clean even when there are stray dogs outside the beach. They make sure no outsider may it be animal or people gets in without their authority. Now for the negative or needs improvement part. THERE ARE SO MANY FLIES!! Like it became disgusting, we arrived at 8am, started grilling at 9am, ate afterwards and went for a swim at around 2pm to 6pm and when we came back, there are flies settling at our foods and started laying eggs.. gross!! Pool water is not clear. They do water change for their pool every 6mos as what the pool attendant said, I saw a dead roach floating. They have a commercial fan but can only accommodate 1 cottage. As we were about to leave, we borrowed their push trolley.. ok, when we arrived they assisted us with the trolley but as we were about to leave, they just handed the trolley to my 14yo son. I was disappointed by it knowing I was with 3 seniors and 1 is a cancer patient which I clearly explained to them, myself and 14yo son. I was ready to give a big tip but no one assisted us so.. Overall we had a good stay, just a few things to improve especially the prevention of insects.

Dear Sir. Joven of Canyon Cove Hotel and Spa, I am writing to express my gratitude for the wonderful experience I had during our recent stay at Canyon Cove Hotel And Spa. You and the staff at Canyon Cove Hotel and Spa were exceptional in their service and made sure that our stay was comfortable and enjoyable. From the receptionists to the restaurant staff, everyone was friendly and approachable. They were always ready to assist in any way possible to ensure that I had a pleasant stay. The room I stayed in was clean, spacious, and well-maintained. The amenities provided were top-notch, and I appreciated the little touches such as the complimentary toiletries, fresh towels, and the comfortable bed. The food at the hotel's restaurant was delicious, and I was impressed by the wide variety of dishes available. The quality of the food was excellent, and the presentation was impressive. Overall, my stay at Canyon Cove Hotel and Spa was a memorable and enjoyable experience. I would like to thank you and your staff for providing excellent service and for creating a welcoming and relaxing atmosphere. I would highly recommend Canyon Cove Hotel and Spa to anyone looking for a comfortable and luxurious stay in the area. Best regards, Joanne K.