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Best Western Premier Calgary Plaza Hotel Conference Centre

Best Western Premier Calgary Plaza Hotel Conference Centre

4.4/5135 Ulasan
This hotel not only met our expectations but surpassed them! All the staff were very welcoming, friendly and helpful. The guest room is well appointed with a very comfortable bed, fridge, microwave, kettle, coffee maker, large screen tv, comfortable chair, a desk area, and large windows with blackout drapes. Slippers and robe are thoughtfully provided. The bathroom has a marble like surround with walk in shower. The vanity area has a large top. Hairdryer and makeup mirror supplied. Water pressure is great and the toilet even has a bidet. The property has a charming outdoor garden/patio area. The pool temperature is warm. The hot tub temperature is great, but is a bit on the small side. There is a well equiped gym for guest use. This hotel is truly a gem!
Best Western Premier Freeport Inn Calgary Airport

Best Western Premier Freeport Inn Calgary Airport

4.4/5126 Ulasan
We stayed overnight on Apr 30 3rd floor Between 10-11 , we heard ,commotion in the hallway, multiple voices screaming , fighting , profanity , running and someone trying to enter push our door . We called front desk twice to send security but unfortunately I did not feel a sense of urgency . I even asked if I should just call 911 but I was told to calm down. Well , that was easy to say . We felt we were in danger. I sure hope nobody was hurt including staff but that kind of violence should be actioned asap to ensure the safety of guests and the hotel staff . Needless to stay the one night we spent to get sleep before a 10hr flight the next morning turned out to be a sleepless night . We could have probably stayed at the airport uncomfortable but not feeling uneasy for our safety . Not blaming the front desk , I want them to protect themselves too but security or a call to the police could have de-escalated the more than an hour fighting outside our door . Hotel was more than decent if we exclude that particular incident .

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