Hotel berhampiran Túnel do Cavalo ou Furado Novo, Calheta

A beautiful beachfront hotel that is perfect for romantic getaways and a cheaper alternative, yet still luxury, to standard 5 star hotels. Location wise the hotel isn’t great as it’s very remote from the strip/city centre and taxi prices are not particularly cheap in Madeira. The rooms are spacious and stunning, well worth it with a great selection for the breakfast buffet and plenty of restaurants/options for dinner. A lovely love band/musician plays every night which is also great. Overall a wonderful stay with much friendly staff, however if you are looking to do much sightseeing in Madeira, this hotel is not the best option unless a significant amount is left for travel.

Hotel agradável que correspondeu às expectativas. Excelente localização na calheta, mesmo em cima de uma praia de areia dourada, com acesso direto do hotel. Ideal ter carro pois fica a 30min do Funchal. Vale a pena pagar extra para ter quarto com vista de mar A qualidade e quantidade da comida cumpre com o tudo incluído, assim como as bebidas. Animação diária e variada. Bom spa com piscina aquecida, turco, sauna e duches frios. Zona da piscina exterior muito agradável, com bastantes espreguiçadeiras e bem conseguida. Ping Pong gratuito, bilhar pago (€3/hora). Muito boa relação preço/qualidade.

Je suis très partagé par cet établissement. D'un côté, l'emplacement est parfait. A la fois sur l'île car il permet d'accéder à toute l'île très rapidement par les voies rapides, alors que situé à bonne distance de Funchal. Isolé, l'endroit est parfaitement calme. La vue est époustouflante au bord d'un apique vertigineux. Le couchés de soleil sont justes splendides. Côté hostellerie, nous étions dans les appartements sous le bâtiment principal. C'est grand et bien équipé. Mal insonorisés, on entend tout ce qui se passe à côté... Mais c'est propre bien que défraichi, et le ménage quotidien est bien fait. Pas de Wifi en dehors de l'établissement principal. A notre époque c'est quand même dommage. Côté accueil, aucun effort particulier n'est fait. Que cela soit à l'accueil, dans le restaurant. Pas de sourires... êtes-vous content de faire ce boulot ? C'est à se demander. Quel dommage ! Côté restauration. Au secours. Il faut réserver avant 13h pour le diner au restaurant. Enfin, à la cantine plutôt. Vous serez en présence d'un buffet. Les plats sont approximatifs, sans imagination, sans soin ni techniques de base. Tout est insipide. Au petit déjeuner, les pains peuvent dater de la veille. Les croissants : mieux vaut ne pas en proposer lorsque c'est si mauvais, voir rassit. Le soir la terrasse qui offre un décor de rêve, serait certainement pleine, si un service souriant, et avec quelques boissons un peu imaginatives étaient proposées. Mais rien de tout ça... Bref pour y dormir entre deux journées de randonnées, c'est top. Pour le reste...

the hotel area is very neat. The pool is clean. The staff at the reception are polite and friendly. The rooms are neat, small. We got a garden room, but it didn't feel like a garden. It was just a lawn and a view of a green fence. The bathroom is tidy, towels are changed upon request. The hotel is very quiet, beautiful views of the sea and mountains can be seen from the windows. There was no microwave or kettle in the room. The breakfast is delicious, a small but filling selection. VERY SMALL SELECTION OF FOOD IN THE HOTEL RESTAURANT. JUST PASTA AND SALAD. So those who want to have dinner will have to travel closer to the sea to cafes.

We never stayed in the hotel, so can't comment on that. However my sisters snd I wanted a coffee. We went upstairs as wanted to be inside, rather than out. We went to the counter and was rudely told to sit down, counter was only for paying. We saw a young guy, who was waiting on tables. We asked him where we could sit, stating quite clearly that we only wanted coffee. We sat where HE TOLD US TO. After around 15 mins an old guy came up with menus, we again stated that we only wanted coffee, not something to eat. He was extremely rude to us. Told us in no uncertain terms to, basically piss off and if we wanted coffee to go downstairs and sit outside. We told our tour guide, who directed us elsewhere, where we were made very welcome.

We booked through Jet2 and I have to admit I hadn't done my homework very good. Our room was a Classic. On arrival found out that this is in the Reception Building. On the ground floor there is Reception, Bar and lounge areas. The bedrooms are located on the 1st floor - there are stairs and a lift. The other rooms with balcony's are located just across the road. On the ground floor and first floor - on the second floor is the pool and breakfast area. Our room was No. 136 which had 3 windows, which open - two windows overlooked the bar - just across the alley and the second window the road. The room is quite spacious - very clean and light from the windows, during the day. If you are a light sleeper, definitely a no. My husband wears hearing aids so once he took them out, he slept like a baby - but the noise goes on until the bars close after midnight. A good sized bed, very comfortable, pillows the same. There was only one chair - although when I asked we were provided with a dining chair. The wardrobe is opposite the door as you enter the room - you need the light on. The bathroom for two older, not so slim people was a bit tricky. The shower is to the left of the door, the sink directly in front and the toilet behind the door. So you have to open the door, lean back against the shower and the sink to squeeze round the door to get to the toilet. There is only one hook in the bathroom and not much shelf space in the room. Breakfast was good, plenty of choices and the staff are really pleasant and helpful. No problem with getting a sun bed in the pool area and the pool is very clean. We had a snack lunch on one occasion - a steak sandwich and it was excellent. The bar in the reception closed around 20.30. Daniel on reception was really helpful. The hotel is situated in a lovely spot, overlooking the harbour. Around the hotel are lots of bars and restaurants to choose from. We tried quite a few and they were all very good, quality and quantity of food. There is a local bus stop and the HOHO bus stops just up the hill from the hotel. Madeira is a beautiful island and is well worth a visit. The people are very welcoming.