Hotel Mesra keluarga di Caloundra

I initially wrote an email to the managers of Ocean Views Resort on 6.3.23 after my husband & I had stayed there the previous night. A week later, they have not paid me the courtesy of a reply so it appears that sharing our feedback with others in a more public forum is the only way to get their attention. While our room looked comfortable enough on arrival, it was evident that the wall and floor tiles in the shower were in need of a good scrub. There were a couple of areas of black mould on the wall and a lot of orange scum between the tiles on the floor and half way up the wall. It wasn't particularly nice stepping in to have a shower when clearly it hadn't been cleaned properly for some time. More disturbing was when we decided to pull back the covers before going bed at night. We inadvertently pulled back the top sheet only (thinking it was a doona cover with the doona inside.) The doona underneath the top sheet had multiple stains on it (bodily fluids.) This was a pretty disgusting sight in what is supposed to be a ”resort”. Clearly, the doonas are not washed with any frequency at all. A nice welcome and amazing views from the roof top terrace do not compensate for the noticeable lack of cleaning, and nor does a towel folded into the shape of a lobster with googly eyes sitting on it. We will not be back!

We spent seven nights at the Rumba resort in August 24. It was our first visit to the Sunshine Coast and the Rumba resort was the perfect place to stay. The apartment was really well appointed with two bathrooms a full laundry and kitchen, dining and living areas and a balcony. It was perfect as we self-catered most days. The resort had three pools, a heated lap pool (25 degrees), a large separate spa pool plus an unheated pool and spa. We used the lap pool everyday it was fabulous. The complimentary filter coffee and muffins each morning in the bar area is a lovely addition too. We enjoyed happy hour at the bar and the acoustic entertainers on Friday & Saturday were great. The resort location is really good overlooking the beach with walking access to multiple restaurants. We would recommend Rumba for a great place to stay and explore the Sunshine Coast which is what we did.

I stayed at the Golden Beach motor inn with my elderly father while visiting the area. I was met at reception by the very friendly hostess Desleigh who explained details of the accommodations and the area and was very helpful. Our room was spotlessly clean. It was upstairs and had a double bed and a single bed. There was a fridge, tea and coffee provisions and a tv. The bathroom was modern and equipped with soap and shampoo. The room was air conditioned. There is a swimming pool and undercover parking. Then motel was fully booked the night we stayed, but it was quiet and we slept really well. Its a short walk to downtown Caloundra, where there are lots of restaurants. There is an Aldi and a pub a very short distance away, and a Woolworths and bottle shop slightly further (but still walking distance). This is a basic motel, not a 5 star resort, but if you set you expectations accordingly we found it a great place to stay. I recommend it and really enjoyed staying there.

Centrally located on the beach, in the town centre, view of the desert and mountains! How unique! Easily walk to restaurants in the evening and shopping during the day. Staff was very nice and accommodated our camper for parking as it was too high to go in the underground parking, Very comfortable room, king bed, separate bedroom and laundry facilities. Great stay,

We have been guests/ visitors of Aspect Caloundra for over 8 years.....this year we were bitterly disappointed in our stay. From booking to departure and beyond it was awful. I booked online (hint....please don't) through their booking website back in June of 2023 to ensure we attained a 2 bedroom high level apartment. I followed up my booking with a telephone call to confirm this booking was in place, requesting our usual 7th floor or above and paid a $200 deposit over the phone with my credit card. 6 months later, I phoned a couple of days before to confirm and pay the balance owing, only to be informed that my booking was for a unit with partial ocean view on the second floor. The Manager (J) was not at all accommodating on the phone and preceded to tell me that as I booked online and didn't choose the Premium unit optionin my online reservation, I was to wear the reservation that was in place. Being high season she was fully booked and could do nothing....but...If I had of called and spoke with her, she looks after all her regular and return guests. Well.....Miss Manager J....what am I, A HAM Sandwich and I did call you and request this with you personally! She was insulting and did not care...also preceded to tell me that she has thousands of people call and make reservations each year and she can't remember every return guest and their preferences. It's the 21st century Miss Manager J.....there are computer systems that help us to perform our business professionally and efficiently. Anyway....as disappointed as we were, we went with the level 2 room, and were grateful for the fact that we were on holiday in such a beautiful part of the world, acknowledging that some in the world did not have this privilege. The cleanliness of the room left a little to be desired, however, comfy all the same. Sadly, we had to check out 2 days early due to a family member taking ill back in Brisbane. We left after reception was closed around 5pm, leaving the key in the safe box. I called at 9am the next morning to pay them the courtesy of letting them know our situation, and allowing them the knowledge to clean the unit early. On the day of our scheduled departure, we then received a text message asking us if we wished to extend our stay 1 more night for $300. An inappropriate text, given our sad and distressing circumstances, and the fact that I had called and personally spoken with the receptionist on shift that day. Then.....to add salt to the already festering Aspect wound...they billed our credit card $300, WITHOUT Authorisation for an extra night, WE DIDN'T WANT OR USE! Just gobsmacked at the chain of unprofessional and inappropriate events, to the point of it being laughable. I have referred many, many family, friends and work colleagues to this accommodation site over the last 8 years, however, this experience has been nothing but unpleasant, unprofessional, and it has left us seeking alternate holiday accommodation in the future.

Each accommodation at La Promenade is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience.Rest assured, in a few chosen rooms, the presence of a coffee or tea maker can be found. Understanding the significance of bathroom amenities in enhancing guest contentment, the hotel offers a hair dryer within certain chosen rooms.

Just to make it clear, prior to my stay I’d hade two calls from the property to say that the pool would be closed for building works. That wasn’t a problem as my trip was for business What I wasn’t warned about was getting to my room. Access to the room on the ‘boardwalk’ was via two basement car parks – down a lift thru a car park, up a lift, thru another car park, then up another lift (truly). Fortunately Arrived at 5.50pm to find reception closed – information said open until 6pm. Next day I was locked out of my room as I hadn’t provided my details. Room was well equipped and comfortable but had more instructions than you’d get at an AirBnB run by an obsessive owner. It also listed that Wi-Fi had to be paid for – although I did later find information on access.