Hotel berhampiran PRAÇA DE MONTE GORDO, Camacari

Hotel bem ruim de serviço, apesar da cordialidade dos funcionários , a internet e péssima , pouco flexíveis para early check in ou late check out , máquina de gelo amadora quebrada , os pedidos não são atendidos nos detalhes, como uma bebida em lata vem sem canudo ou copo, o restaurante exige q vc faça o pedido e espere 30-45 min no mínimo sem permitir q vc solicite antes , e por aí vai . E dizem ser o melhor hotel da cidade . Acomodações simples mas sem problemas. Ar condicionado silencioso mas as janelas passam muito barulho dos bares próximo. Não consegui fazer up load das fotos Pq a internet e pífia .

挺不錯的小酒店，非常乾淨，工作人員也很熱情友好。我們在這裏住了兩個星期，酒店的早餐一直沒有什麼變化。

Em verdade, tivemos um grande transtorno. O Intercity Aeroporto é unico da rede que não aceita pet, apesar que na hora da reserva e reserva informava que aceitava. A gerente da Intercity Aeroporto, com muita habilidade e competencia, conseguiu nos encaminhar para outro hotel, o Mais Hotel, e mandou fatura para o Intercity. Chegamos as 14 horas e só conseguiu nos relocar, a gerente, as 17 horas, grande transtono. Daí a avaliação do Intercity Aeroporto ficou prejudicada. Mas a avaliação do Mais Hotel foi excelente, negativo mesmo só estacionaento onde deveria ter um stand na frente do hotel ou na frente do estacionamento.

The Novotel Salvador Hangar Aeroporto best features are its location near the airport, newer facilities than most properties in Salvador, and it operates under the ACCOR hotel brand. Despite these advantages, I must report a unacceptable experience during my stay December 28th to 31st 2022 followed by deplorable managerial customer service in response to verified and documented service failures. I have reported these issues to my travel agency, my corporate travel unit, and my personal travel networks. As I discovered this property using Trip Advisor, I have decided to report this matter for the benefit of my fellow readers. I do not recommend this property for business travelers nor cultural tourism travelers (especially not those seeking afro-Brazilian tourism or those welcoming to the African diaspora). I share some reasons herein: • Unreliable Service: During my stay I experienced one major internet outage over six business hours, as well as minor room outages (less than 30 minutes) on each day of my stay. This hotel was advertised as catering to business travelers, but the hotel provided no updates when internet would be restored despite repeated requests. I did not receive any support to manage the disruption to my teleworking, and personnel were unable/unwilling to facilitate solutions (At one point, I was recommended to use the free internet of one of the shopping malls. Imagine carrying expensive computer equipment to what my taxi driver warned was a “high crime” area). Sadly, the ability of the reception staff to identify solutions was more unreliable than the internet service. • Poor Room Quality: This hotel advertises rooms of high standards of quality, and I am sure many receive good rooms. However, I received a room that was both substandard quality (bathroom sidings and interior furniture water damaged, door malfunction, refrigerator malfunction) and pollutted by the buildings HVAC exhaust being poorly designed, allowing exhaust to flow against rooms on the lower floor (high noise pollution noticeable when sleeping). I believe most guests do not have this experience, as the issue likely affects few rooms on the lower floors. However, when choosing this property, one must ask the question, how does the receptionist decide who receives these rooms which experience high dust inflow and high noise pollution (I have videos and photos available upon request). Why are some customers placed in quality rooms, and others assigned to substandard rooms (noting the hotel has standard room types based on bed requirements)? Why did this hotel property assume that one of their few afro-descendent customers would accept the worst room in the property? • Deplorable Managerial Level Customer Service: Upon checkout, a customer service representative noted my dissatisfaction with my hotel experience, and asked if I would be willing to receive inquires from hotel management the next business day. I did not have confidence in their customer service bu

Boas instalações, cama confortavel, linda área de lazer, café da manhã ok (ressalva para tapiocas deliciosa)

Um dos melhores custo benefício de salvador super aconchegante e organizado