Hotel berhampiran Chocolat Chocolat, Cambridge

I have given this an average review more because of my disappointment than how the room was. Christ College looked so promising.... and indeed it it is stunning. But not all of it....be warned So after a lovely day I got back to the porters lodge. I was tired. I received a map and a key. I was told I needed to walk through the college I got lost twice because what the map did not tell me was the whole of the back of the college was a building site. So I had to duck under scaffolding and Circumnavigate tarpaulin.... it was like a maze. I eventually found my way to the right place. An ugly block of flats which was certainly not in the lovely *********** photos. Not only that.... a very high Spiral staircase awaited me. I got to floor 4... I saw another stair case but it wasn’t to my room. I then saw another spiral staircase. Also not to my room. At that point I figured it was not going to get any better. So I didn't stay there. Now this was a personal choice of mine so if you are young and sprightly this might be fine for you. The room I would have stayed in was Very Cheap. Not sure if you get an en suite bathroom though. It is in a central location and the porters are very lovely and friendly. But it was not for me. There was an element of misrepresentation here, as although it said in the blurb there was building works, that is an understatement. It did mention stairs but NOT two Spiral staircases. So I think that needs to be addressed.

Good service at the Restaurant; was disappointed as there was Lifts and had to use stairs to access top floor room. Please ensure to check on this before booking if having mobility issues. They charge extra £18 for carpark overnight if not booking directly with them. Lot of space to relax in restaurant and bar area and kept nice and clean.

Title: A Stellar Experience at This Exceptional Hotel I recently had the pleasure of staying at this outstanding hotel, and I am more than pleased to share my delightful experience. The environment of the hotel is nothing short of impressive. Nestled in an exquisitely landscaped setting, the hotel boasts an ambiance that perfectly blends sophistication with tranquility. The interiors are tastefully designed, radiating warmth and comfort. The cleanliness throughout the premises is commendable - from the plush guest rooms to the common areas, every nook and cranny exudes a sense of freshness and hygiene. The peaceful surroundings coupled with top-notch facilities made my stay truly rejuvenating. As for its location, it couldn’t be more ideal. Strategically situated in the heart of the city, the hotel offers easy access to major tourist attractions, business hubs, as well as shopping and dining destinations. Its prime location turned out to be a significant advantage during my trip, saving me considerable time on commuting and allowing me to explore the city effortlessly. The check-in process was seamless and straightforward. Upon arrival, I was greeted by the courteous and professional front desk staff who swiftly processed my paperwork. Their use of advanced technology expedited the check-in procedure, making it a hassle-free experience. They were attentive to my needs and provided clear instructions, which made my first encounter with the hotel quite memorable. In summary, this hotel excels not only in providing a serene and luxurious environment but also in offering a convenient and central location. The efficient and user-friendly check-in process further enhanced my overall experience. I wholeheartedly recommend this hotel to anyone seeking a comfortable and enjoyable stay. It’s truly a gem that combines the best of service, location, and ambience. I look forward to returning to this fine establishment on my next visit.

Starting with their location, its quite far from Cambridge Station. From Cambridge Station to hotel: by walk is around 22 mins, by bus is 19-22 mins (£2.80 Adult). From Cambridge City Centre to hotel: by walk is around 27 mins, by bus is 15-19 mins (£1.50 Adult - Elizabeth Way Stop, £1.80 Adult - Newmarket Road stop) Their sevices are ok, friendly and respectful. But no smile, as in poker face. Cleanliness is on point. Absolutely clean and spotless. Very comfortable. As for amenities, they provide all-in-one wash which is bodywash + shampoo in one container fixed firmly on the wall. No bar soap.

The location is 10 minute drive from the train station. The room is clean since we can sense the smell of the disinfectant fluid. They have a restaurant that does not run after 8 pm, but the staff were kind, and we dropped our luggage here after the checkout. Since this is more like a private house, they do not have a lift.

No bed for third person made up, called receptionist I was told someone will come and do it, this was at 19:00 no one ever came, even after following up over the phone. I spent night sleeping without bedding, on plain sofa bed without a single pillow. Terrible experience and poor service. Not enough towels, just for one person & again after calling reception- I was told that they ran out of towels!!! This was enough for my family to bare after whole day of travel, especially the room booked was Executive one. So expected to be up to highest standard and service to be over the top, this isn’t the case. Cleanliness is very poor - see pictures. Dust everywhere and this wasn’t one day worth. After asking for partial refund due to poor service, I was given a silly look and smile, advised to sent email online. Do not bother going there.

Two storey hotel outside the city centre. There are no lifts so we had to carry our suitcases up the stairs. We took uber to and from the city centre as recommended by the hotel staff. Onsite parking is free for IHG members. Simple basic no frills hotel.

Never ever stay in this horror show, I do not normally swear or leave reviews and I'm almost lost for words to describe this place, I would call it a hovel but that would be a huge improvement, I can't believe the state of it, I can't believe they have not been closed down, every inch of this place is disgusting and falling apart and full of damp and mold. On arrival the first thing that struck me was the state of the car park which is muddy and full of holes, abandoned car at the bottom under a tarpaulin. When I reached the so called ”reception” my key was laying on a table with my name scrawled on a sheet of paper, no sign of anybody around so I found my own way to the room. The hallway was dark and dilapidated with signs of damp and mold and a funny smell. When I found my room and opened it I couldn't believe my eyes I have never seen anything like this and the smell of sweat, mold and damp was overwhelming. Paper was peeling off the walls and the plaster was crumbling, every inch of this place was disgusting and covered in thick dust, everywhere you looked was grim, I can't go through how bad everything was because it was all so terrible. If you had nowhere else to go and had to spend the night on the street let me tell you that that would be better than this and I am not exaggerating, I ”slept” fully clothed on top of the horrific bed with my own personal towel wrapped around the pillow and couldn't wait to get out of there, please please just do not stay here ever.

Great location, lovely clean and friendly hotel with comfortable beds which enable a nice sleep after a long day. The breakfast selection is very good 10/10!