Hotel berhampiran Light Show House By Water Front, Camden County

My husband and I decided to stay at the Hampton inn Amelia Suites Amelia Island last night. First the cost was 435 a night, which we thought was outrageous, but decided to treat ourselves. First the check in was not pleasant. The front desk attendant was not friendly at all. When we arrived there was a sign stating she would return in 15 minutes and was away. When she showed up we did not get a hello, not a welcome , nothing. I had to speak first and say hello and that we had a reservation. I gave her our information and she pulled it up and handed us our keys. Second we were awoken by a very loud train whistle between 530-600 am the next morning. Which continued about every hour. This was not mentioned to us at all upon making the reservation or at the check in by the hotel front desk attendant. Third, the next morning when we went to take a shower we turned the water on to the red area and there was no hot water. We let it run for about 5 minutes and still no hot water. We called the front desk and they sent up the maintenance man who told us that the shower dial was backwards and we needed to put it on cold for it to be hot. He said they did this during refurbishing the rooms as they didn’t want to redo the shower controls because they would have had to tear out the walls. We asked him if maybe they could put a sign up so people would know. He told us that would take too much to do professional signs. My husband told him an easy handwritten sign would suffice and he just looked at us and said he has told the front desk this information. Well, our check in clerk didn’t tell us anything. We are Hilton Honors members and I can say I have stayed in less expensive Hampton Inn’s and have much better stays. Just remember the more you pay doesn’t mean it will be a better stay.

Le wifi n'avait pas une super connexion. Pas de climatisation dans la salle de sport. La chambre était propre et confortable. On a aimé la piscine, la salle de sport même si elle manque un peu d'équipement et le petit déjeuner. Les cookies de 18h étaient super bons !

Nice clean and a few choices close to eat at. I walk because I always have a trailer with me so most places are picked because of parking and location

Front desk lied about early check-in. We called ahead because we were buying groceries and wanted to make sure the room was ready and was told our room was ready for early checkin. Get there and they said it wasn't ready and had to wait 40 mins for our room. I had cold food that needed to be put in the fridge. Then the fridge in room was broken, asked for a different one, but the second one was broke too. Exhaust fan in bathroom doesn't work ( we had the exact same room last year and told them the exhaust fan didn't work... a year later and they still didn't fix it!. The silver coating on the Faucets at sink are pealing off. Carpets in hallways have large rips in them, bath drain was broke, elevator certification not up to date- it is expired by more than 4 months and one elevator makes horrible creaking sounds when in use. Maids are talking loudly in the halls at 7:00 in the morning. We've stayed at this hotel multiple times in the past, but this will be our last stay at the Hampton on Jekyll Island. The rooms cost too much for things to be broken, and not work. This hotel is really going downhill. There was a dead snake on the patio for a whole day that the staff never removed. We still love Jekyll Island, although every year we go there are more people.... but this hotel and service in not recommended any more.