TownePlace Suites San Jose Campbell

The front desk staff was very professional and friendly and nice I really appreciated their accommodation of my late checkout and they were very gracious breakfast was tasty and I especially enjoyed the Korean hot sauce and the crustless quiche. The kitchenette microwave range refrigerator and sink were incredibly handy.

TownePlace Suites in Campbell CA rooms have been fully renovated. The staff (everyone we encountered) is exceptionally good! We would go back.

I have stayed here several times before and it really is one of my favorite hotels to stay at. The staff is friendly and helpful, the property just had their remodel and it looks amazing, and it’s close to Downtown Campbell. Highly recommended!

First time at a TownPlace, the rooms are nice and a step up from the Residence Inn properties. Staff was hit or miss though, the person who checked me in was very nice and quick. Although the person who checked me out was verging on rude, dressed in sweatpants and a hoody, very short and and kurt with me... very unprofessional. Yes I would stay here again because of the rooms, rates and location, but if staff fall short in future visits I will reconsider.

My husband and I stayed there the second weekend of September 2023. They were remodeling the front desk that weekend, but check-in was very smooth. The front desk attendant was very nice and welcoming. We stayed on the first floor and were amazed at how beautiful the room was. It still had a very light fresh paint scent but that didn't bother us. There is so much storage space, and the rooms have lots of room, unlike other hotels where you have to put your belongings in one corner to free up some space. Although we do not have kids, this hotel is perfect for a family. The kitchen has everything you need, and if it is not there, simply call the front desk and they will bring whichever kitchen appliance you need. The fridge is also a very decent size, That was a plus for us because we meal prep and were able to put everything we had in our two travel XL lunch bags. One concern we did have was the shower. It leaks and leaves the floor very wet, we just stayed there again this past week, on a different floor and the shower leaked as well. But overall, our stay here has been great! It is nice to finally have a hotel we like, and look forward to staying there on long work weeks.

Ongoing construction during my stay which I did not know about when I booked. The elevator was out of service when I arrived, but staff did carry my bags up. The elevator was fixed later the next day. Access to the shower in the bathroom was poor, shower doors should have opened the opposite from what they did. Clothes closet was in the bathroom and very small.

Horrible! We have stayed here SEVERAL times before and this time was CLEARLY different management. At check in was greeted with less than greeting attitude. I asked for an extra blanket to be in the room and I was eye rolled. We were late for a concert so I let it slide and continued the evening. When we returned we learned that not only had the blanket not come to the room but EVERY DOOR TO THE HOTEL was unsecured. They are renovating, DUST/Ladders/sketchy elevator and UNLOCKED DOORS TO PROPERTY! we were up all night hearing workers up and down stairs and opening and closing doors. Loudest at 4/5 am! When we got fed up, (didn’t even stay for free breakfast), we were blocked in by trucks and trailers. When we asked the front desk lady to help, she argued!!!! She fought us and even tried to convince us that we could SHIMY our way out in our minivan. All while the workers were insisting they’d happily back out of the way but SHE insisted they not. They did anyways. ABSOLUTELY THE WORST! You won’t sleep at all! Noise is LOUD and customer service is the worst. OVER PRICED SEVERELY

It was a nice stay. There is construction going on but after it's all finished I think it will be a GREAT place to stay.

We were not told there were construction at this hotel when we booked .