HACIENDA UAYAMON

A charming old hacienda with a huge jungle like garden and pool in ruins marketed as luxury 5* Hotel and charged over 600$ per night BUT not at all luxury hotel experience because: we stayed 3 days and small menu never changed even every day more things were out, so had to eat always the same. Quality of food was mediocre and at breakfast no butter (!) because Hotel run out of butter!!! Service was friendly but extremely inattentive and slow: had to go into the kitchen to ask for waiter ( beside us were only two other couple at that time). First day of our stay a group of guest (family) conquered the pool and eat and drink in the pool not at the side of the pool.To Our complaints about that unhygienic and unsafety (glase broke) behavior didn’t change anything. Next day at pool were bottle corks and lemon slices frontage tequila drinks… It’s such a pity as the place is charming but run in such a bad way! Nothing like luxury boutique hotel which is more than 600$ per night worth. Big disappointment

While this hacienda (part of the 5 haciendas which are in the Luxury Collection of Marriott) is fairly isolated, it is still an excellent base to visit Maya ruins at Edzna and the small costal city of Campeche. Founded 300 years ago, but with building dating mostly from the end of the 19th and the beginning of the 20th century, this hacienda is filled with history. At one time, it was bursting with activities as many local people were working to produce dyes sold in Europe. Many buildings, including the factory and the chapel, are now in ruins but can still be visited, giving a unique atmosphere to that hotel. A beautiful pool is found in another ruin, creating the impression that soaking in there brings you back to the past… I really had the impression of bathing in a Roman bath house! The restaurant is located in the main building, overlooking the deep jungle. Beautiful settings with cocktail bar and library, as well as two outdoor terrasses. The food was very nice (without being gastronomic), but the cocktails were simply amazing. Our room was located… in an old charity hospital! Very high ceiling and beautiful furniture. Those historical settings have a cost… on one night we had no hot water, while internet was unavailable in the room for most of our stay.

Hacienda Uayamon is so beautiful. We were there for the weekend and love every minute of it. We got to enjoy nature in a peaceful environment. Service was fabulous! Only recommendation is to add more dishes to the menu. Coconut ice cream was delicious!

Hacienda Uayamon: The pool and the buildings on the grounds!…they are a work of art such old and historic architecture! We came specifically to see and experience the pool at Hacienda Uayamon - we were not disappointed! The location!… unique in the peaceful and fascinating jungle a 15 min walk from a typical village of the Yucatán Peninsula. Many of the people speak Mayan here. The staff! From the concierge Jenny, to sweet and professional lady in her beautiful huipil at reception, to the restaurant and housekeeping staff- kind, welcoming, and helpful! We have stayed at all 5 Haciendas of the Bonvoy Luxury Collection, and we like to tell people that “Now we can die”. ☺️ Thank you Hacienda Uayamon!

This is a unique place in the middle of the forest. You can enjoy the experience of being really in the hart of nature but in style. Unluckily while we were there it never stopped raining so the place was really saddening. Probably, had I experienced a sunny day my evaluation would’ve been a 5+

Not what it says on the tin..... whilst we had a pleasant stay here, it wasnt what we were expecting. Plus points; * Interesting and unique step back in time with fascinating 'ruins' of the original hacienda * Quaint and spacious individual stand alone rooms * Lovely deep plunge pool bath * Personal day bed outside * Lovely little frog friend living in the shower * Stylish pool (but limited sun) Negative points * lackadaisical attitude of the staff at dinner and breakfast * Dinner, whilst OK, was completely underwhelming - was expecting some gastronic finesse, but was totally lacking * Breakfast was different on both mornings - fruit included one day, but not the other We booked because of previous reviews about being shown around and told about the history of the place. We got none of this. This is a Bonvoy luxury collection hotel. It seems the expected standards haven't been explained to the staff. We left feeling we'd only scratched the surface of what was potentially there, but wasn't really offered to us. Disappointed because we were expecting more. We booked this as some RnR time during a hectic tour of the Yucutan peninsular, thinking we would spend some quality pool and spa time here. Didnt seem particularly inviting. As an aside, we stayed here in order to access Campeche. Its an easy 15 minutes to get there.

Listed as a luxury collection hotel at $250 per night there is nothing luxury and nothing Marriott about this property. It is basic, rustic, unpainted, electric sockets hanging off walls and they have no idea how to cook a hamburger. The redeeming factor is the jungle and nature but I pad for a luxury hotel - not a luxury jungle. The staff are fine - the property is overpriced, overstated and a complete con. No USB charges in rooms and no telephone network coverage.

Excellent hotel and installations. Great for couples. If you plan to make some visits around the place, you will need your own transportation. It's far from everywhere.

Needs lots of maintenance in the rooms Fumigation is a must mosquitoes and spiders Food lots of improvement For the price you expect more Very nice pool Beautiful natural landscaping/loved t birds