Hotel berhampiran Tienda de Artesanias Tukulna, Campeche

Muy agradables los espacios, el comedor y la comida muy buena, solo que al solicitar mi recibo por la estancia no correspondia con lo que habia pagado, no lo revise al momento de recibirlo y eso me genero un problema al justificar mis gastos por un viaje de trabajo. Mayor atencion en estos temas, Todo lo demas estuvo muy bien.

Some staff members are amazing. Kind, friendly and always willing to help. I’ve grown fond of some of them. Others, are unpolite, and just plain lazy... sometimes acting like they dont’t really care. The hotel is perfectly located and has a nice view from the balcony rooms, but although the hotel is relatively new, it’s poorly maintained. Some rooms don’t have hot water, others have none working tvs, some have missing pieces of furniture, clogged sinks and bathtubs, and so on. (Yeah, I’ve stayed here a lot (about 20-30 nights on 2021), mostly because I’m an IHG GOLD MEMBER and already know the area.) Wifi is unsteady and slow. If you are having an important zoom meeting, or some important web surfing to be done, I recommend using cell phone data, so you don’t have an unstable connection. Some rooms, specially those at the end of each hall, have little to no wifi signal on all floors. They say they have a “restaurant” with room service, but it’s more of a cafeteria, an even though they say they close st 11pm, if you try calling after 10pm, they won’t pick up at the phone and the doors to the place will be closed most of the time. To sum it up, if you are coming to Campeche, you can find better places to stay. Better maintained, equally well located or more historic boutique hotels for simular prices.