I had a very disappointing stay at this hotel. When we arrived at 3:00pm on the day, the room was not ready yet, it was very dirty and wet. However, the check-in time was 2:00pm.
We stayed there for 4 days but they only cleaned the room once.
Despite requesting a proper cleaning the next day, all they did was change the rubbish bin and did not even vacuum the floors.
When we asked the staff for assistance, they were rude and unhelpful.
The service and cleanliness were well below acceptable standards, and it made our stay quite unpleasant.
Terjemah