Hotel berhampiran Target, Canoga Park

I come to this hotel all the time and the staff is always polite and helpful. The location is near the Westfield mall which is also nice.

Mooi hotel, maar behoorlijk gehorig.

Lokasi adalah satu-satunya perkara yang baik tentang hotel ini. Jika anda tinggal di bilik belakang sana lebih baik daripada frontvof hotel. Itu perlu diubahsuai terutamanya untuk harga hotel. Kakitangannya ramah secara keseluruhan tidak pernah menghadapi masalah

We were shocked by the positive reviews for this hotel. We arrived late at night. When we got off the elevator, there was a huge pile of vomit on the floor. We went down to the front desk to let the staff know. The desk agent said that he knew about the vomit, but didn't have anyone to clean it. He said he had a photo of it on his phone and would let the cleaning crew know as soon as they arrived. We went back up to our room. The entire hallway on our floor stank from the vomit and a pervasive smoke odor (despite having reserved a nonsmoking room). Our room was filthy. There was hair in the tub and the edges of the shower had pink fungus growing in there, which suggested that it hadn't been properly cleaned in weeks or months. The room stank of smoke. The beds were hard as a rock, the safe in the closet had no batteries, so it was unusable. The drains in both the shower and the sink were clogged. We were disgusted, but so tired from traveling that we decided to sleep and switch rooms in the morning. When we got up the next day, the pile of vomit was still in the hallway. We went down to the lobby to alert the front desk that the vomit had not been cleaned. A new desk agent was there and he said that he knew that the vomit was there but his janitorial crew had only been in for a few hours and hadn't been able to clean it yet. A FEW HOURS??? It would seem that vomit in a public space would be the very first important thing to clean when the staff arrived in the morning. The desk agent literally couldn't care less that there was a public health issue that had been sitting there, unattended to, for over 14 hours. All things being equal, we decided not to eat the included breakfast. If the hotel staff can't be trusted to keep public spaces clean, how could we trust that food had been handled properly? This was the most revolting hotel stay we've ever experienced and we've stayed in some pretty questionable accommodations in far flung locations. We contacted Holiday Inn about our experience and never heard a word back.

房間還是很乾凈的，預訂了四晚，但是臨時行程有變要取消卻不能，很不能理解，住過那麼多酒店都是可以提前退房的。

Amazing stay at amazing prices. I was super satisfied about the customer service that Gerry DeGuzman provided. Gerry went above & beyond to make sure that I was well taken care of. I appreciate Gerry and the entire team for your amazing services. I will make sure to always keep each others faith and love to its highest standards. Thank you for making my life better then accepted. I appreciate everything you guys have done.. I love you so much. Oh I appreciate you so much. Thank for Mmfvnv

Been staying at the holiday inn express for about 3 days now and I absolutely love this place. Not only is the hotel nice and clean but the staff are amazing. They are very helpful and just welcoming. They have breakfast here every morning. The vibes you get off this place is something everyone looks for. The room are nice and big and comfortable. LOVE THE BEDS!!!😍.

The room was good. The appearance of the hotel was great though. Free parking. Decent hotel overall

We like the Airtel. We’ve stayed here many times over the years. We were told they closed to the public for a couple years and became a homeless shelter. Admirable, but now that they’re open to the public again they really need to resume the same services they had. No restaurants. No in-room coffee. No microwave. No refrigerator (unless you ask for one and lucky enough to get one of few they have left). Crack in the bathroom sink. Not even an ice-machine, but at least you can bring your ice bucket to the front desk and they’ll fill it for you. It’s evident that they HAVE been working on restoring the place; the room was clean, great pillows, A/C worked fine, but they have a long way to go to regain their “former glory”. Were it not for Gary at the front desk (who did everything in his power to make us happy), we probably wouldn’t be back, but we will return.

真的很滿意，住的很舒服。設施特別多，游泳池就有三個 兩個室外一個室內，去malibu beach也還算方便 順着canyon開20多分鐘就到了。