Onomo Hotel Cape Town – Inn on the Square

Ulasan Onomo Hotel Cape Town – Inn on the Square

Onomo Hotel Cape Town – Inn on the Square

10 Greenmarket Square Cape Town Central, Cape Town, Western Cape, 8001, South AfricaLihat Butiran Hotel
Onomo Hotel Cape Town – Inn on the Square
Onomo Hotel Cape Town – Inn on the SquareOnomo Hotel Cape Town – Inn on the SquareOnomo Hotel Cape Town – Inn on the Square
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Ulasan Tetamu

7.9/10
Good
122 ulasan
Ulasan yang disahkan
Location8.2
Amenities8.0
Service7.7
Cleanliness7.7
Tapis mengikut:
Susun mengikut:
All reviews(122)
Positive reviews(20)
Reviews with photos/video(8)
Convenient location(6)
Awesome stay(5)
Clean pool(4)
Great swimming pool(4)
Located downtown(4)
Delicious breakfast(3)
Negative reviews(2)
Ominda
Family Room
Daftar masuk pada Jan 2026
Family
23 ulasan
6.5/10
Disiarkan pada 10 Feb 2026
The hotel is in the city center. They have a notice asking to keep our valuables in their safe but they know how to open it. We lost 2000 USD in the hotel safe. Staff didn’t help or even respond to our calls. Remember never to keep your valuables in the hotel. It’s safe to keep with you as long as you’re vigilant. Sightseeing bus stations is closer. This is definitely not a place for a family
Jawapan daripada Pihak Penginapan: Dear OmindaThank you for taking the time to share your feedback. We are truly sorry to hear about your concerns. However, we would like to clarify that our reception team did not receive any report or complaint regarding a missing USD 2,000 during your stay. Had we been informed, we would have immediately initiated a full investigation to assist you.For the safety of our guests, each room safe can only be opened using the unique code set by the guest. Hotel staff do not have access to guests’ codes and cannot open the safe without the guest present. This system is in place specifically to ensure that your valuables remain secure at all times.Kind RegardsKyle
Guest User
Standard Double Room
Daftar masuk pada Okt 2025
Solo traveler
3 ulasan
8.5/10
Very good
Disiarkan pada 10 Nov 2025
The location truly can’t be beat — everything is within walking distance, which made my stay super convenient. The staff were very friendly and accommodating, and the on-site restaurant was excellent. However, the rooms felt a bit dated, and the carpet could really use a deep clean. My allergies were triggered with a runny nose and itchy eyes, which made the stay a little less comfortable. The bedding was clean and the bed was super comfortable though, with a reliable AC/heater. It was unfortunately disappointing that there was no gym available for guests. Overall, I’d still recommend this hotel primarily for its unbeatable location and great service, but I hope they consider updating the rooms, giving the carpets a thorough cleaning, and adding a fitness facility in the future.
Jawapan daripada Pihak Penginapan: Dear Valued GuestThank you for taking the time to review our hotel. We appreciate your valuable feedback.Kind RegardsKyle Allen
Guest User
Standard Double Room
Daftar masuk pada Dis 2025
Solo traveler
74 ulasan
8.5/10
Very good
Disiarkan pada 29 Jan 2026
Good hotel right in the city center! I've stayed here several times! Good value for money.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Valued GuestThank you for taking the time to review our hotel. We are delighted to hear that you enjoyed your stay with us.Kind RegardsKyle
Guest User
Standard Double Room
Daftar masuk pada Okt 2025
Solo traveler
1 ulasan
10/10
Outstanding
Disiarkan pada 13 Nov 2025
I really enjoyed my stay at Onomo Hotel. The staff were amazing, especially Amanda in the restaurant — she was my favorite!
Jawapan daripada Pihak Penginapan: Dear Value GuestThank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. Your kind words will be shared with Amanda and TEAM.Kind RegardsKyle
Jacques DW
Family Room
Daftar masuk pada Dis 2024
Family
2 ulasan
10/10
Outstanding
Disiarkan pada 3 Feb 2025
We loved our stay. The staff was friendly and Patrick is a gem! He is very helpful and checks up on people. We used the valet parking services and it was great with secure parking for our car. The room was nice and big and clean. The coffee station and amenities were well stocked. The breakfast was delicious!! The hotel is situated in an area with lots to see and do! We will definitely stay there again when we come to Cape Town! Thank you to everyone for making our stay wonderful.
Jawapan daripada Pihak Penginapan: Dear JacquesThank you for your 5-star review. We are delighted to hear that you enjoyed your stay with us. Your kind words have been shared with Patrick.Kind RegardsKyle
Anonymous User
Family Room
Daftar masuk pada Okt 2025
Traveling with friends
1 ulasan
8.0/10
Very good
Disiarkan pada 9 Nov 2025
Very comfortable room and location, but a lot of cockroaches…
Jawapan daripada Pihak Penginapan: Dear Valued GuestThank you for taking the time to review our hotel. We appreciate your valuable feedback.Kind RegardsKyle Allen
Guest User
Standard Twin Room
Daftar masuk pada Ogo 2024
Family
19 ulasan
8.5/10
Very good
Disiarkan pada 16 Okt 2024
Great Breakfast and convenient location, walkable to lots of attractions, friendly staff and green market square for souvenir shopping just opposite the hotel entrance
Jawapan daripada Pihak Penginapan: Dear Chia LiThank you for taking the time to review our hotel.Kind RegardsKyle
Guest User
Standard Double Room
Daftar masuk pada Feb 2025
Business traveler
4 ulasan
3.0/10
Disiarkan pada 19 Mac 2025
The hotel locates in convenient place and that's all they have. Few of reception staffs are not kind and the room is not comfortable and convenient for several days. It was so hot insdie of room and smelly. If you stay just one night, it maybe tolerable.
Jawapan daripada Pihak Penginapan: Dear Valued GuestThank you for taking the time to review our hotel. Kind RegardsKyle
Ms Raston
Standard Twin Room
Daftar masuk pada Nov 2025
Solo traveler
23 ulasan
10/10
Outstanding
Disiarkan pada 20 Dis 2025
Everything was 10/10
Jawapan daripada Pihak Penginapan: Dear Ms RastonThank you for taking the time to review our hotel. We are happy that you enjoyed your stay with us.Kind RegardsKyle
MaxenceL
Standard Double Room
Daftar masuk pada Sep 2023
Couple
26 ulasan
5.0/10
Disiarkan pada 6 Okt 2023
Sadly I was disappointed by the overall experience. Clearly this hotel is well located in the old town which is very convenient. But the surroundings are not always feeling safe, a lot of beggars in the streets around that ask you/follow you for food or money, a lot of market sellers that try to accosted you too. Huge craft market assemble every day, so it’s pretty noisy, the bar long street behind is also not helping. The hotel bar and restaurant were nicely renovated, breakfast wes really good! Pool/terrasse were closed under renovation, the sauna was not working. We had to fight to get water for the room every night, also had to go down middle of the night to the lobby to get more.. hotel was busy and run out of water glass bottle apparently. Room was very outdated and small, the AC was very noisy, need some renovation in general. Staff was friendly.
6/7
Jawapan daripada Pihak Penginapan: Dear MaxenceLI am so sorry that we did not meet your expectations on this occasion. Kind RegardsKyle
Femi T
Standard Double Room
Daftar masuk pada Jan 2024
Solo traveler
4 ulasan
10/10
Outstanding
Disiarkan pada 26 Feb 2024
Great location and wonderful staff members who are on hand to help with anything. The location is a huge plus being so close to everything in Cape Town. They also provide a hotel taxi service if you don't have access to ubers for whatever reason. Loved the rooms and the pool at the top was also nice. I Would definitely recommend this place to other members of staff.
Jawapan daripada Pihak Penginapan: Dear Femi TThank you for taking the time to review our hotel. We appreciate the 5-star review and we are happy you enjoyed your stay with us.Kind RegardsKyle
Ekaterina Avilkina
Standard Double Room
Daftar masuk pada Okt 2025
Solo traveler
10 ulasan
10/10
Outstanding
Disiarkan pada 3 Dis 2025
The hotel is in the very center of the city, very conveniently located, near a market, a church with a coffee shop inside, a currency exchange with the best rate, a rooftop pool and sun loungers, and most importantly, a stunning view. Everything is great for the price. And the restaurant serves delicious food at reasonable prices!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear EkaterinaThank you for taking the time to review our hotel. We appreciate your kind words and we are happy that you enjoyed your stay with us.Kind RegardsKyle
Guest User
Standard Double Room
Daftar masuk pada Nov 2025
Couple
5 ulasan
8.0/10
Very good
Disiarkan pada 9 Dis 2025
Great hotel in Cape Town's city center. Friendly staff, good food, and a pool on the 8th floor. Spacious room with coffee and tea facilities, but unfortunately no mini-fridge. A downside is that there's a market in front of the hotel every day, which sets up very early in the morning and doesn't take down until the evening.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Valued GuestThank you for taking the time to review our hotel. We are happy that you enjoyed your stay with us.Kind RegardsKyle
Tvaradze Irakli
Standard Double Room
Daftar masuk pada Sep 2025
Solo traveler
10 ulasan
7.0/10
Disiarkan pada 8 Nov 2025
The hotel is conveniently located, within walking distance of the sights. In principle, the hotel is ok, but the rooms are not very clean and the reception staff is very slow.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear TvaradzeThank you for taking the time to review our hotel. We appreciate your valuable feedback.Kind RegardsKyle Allen
Guest User
Standard Double Room
Daftar masuk pada Jan 2024
Solo traveler
23 ulasan
8.0/10
Very good
Disiarkan pada 5 Mac 2024
The hotel is located right next to where you take the "Hop on Hop off bus" which is very good. It is between "Green Market Square" and "Long Street". In this square, craft stalls are set up early in the morning. I have read complaints about the noise in the morning when setting up the stalls (since they have to set up early and take down after 5 pm) but in reality it is not annoying. I had a bad experience since at 7 pm I was robbed on the street between the hotel and the church that overlooks the Plaza. They stole my mobile phone. There are many people asking you to buy them food or give them food, be very careful. The hotel staff is very friendly and helpful. The rooms are basic. The bed is comfortable, the bathroom is somewhat narrow, not very comfortable. On the day of my check-out there was no one at the hotel reception serving me. It was 5:50 am. There was a group arriving to check-in, but there was no staff at the reception to assist them. The pool is small, it is on the roof, but the area is really very small. The gym has the basics. Breakfast is correct, fruit, eggs, cold cuts, cheeses, breads and cereals. You can sit on the terrace or inside. They also had gluten-free bread upon request.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Jose LuisThank you for taking the time to review our hotel. I am so sorry that you had to experience losing your phone in the streets of Cape Town. Kind RegardsKyle