Hotel berhampiran Whitchurch Common, Cardiff

It was a nice stay. The front desk staff was very helpful and friendly. The parking space was full but he helped us find a parking space. Would definitely stay with them again.

I stayed here for a business trip for one week. The room seemed to be clean but it is so dark that you can’t really tell if it is clean or not. That’s actually an issue - the lightening is bad. I couldn’t really work in the room since it had only a yellow ambient lightening and not a normal main source of light. The bathroom can be slightly cold if you don’t leave the door open so that warm air from the A/C can enter. It is shameful that they don’t have a breakfast included, especially for long stays in the hotel which is not so cheap and out of the center… at least one small sandwich would make things better, but nop 👎🏼. Another thing is that the area is not very nice. Unless you have to do something in that area, i don’t recommend you to stay. I was even told by taxi drivers to not walk around alone after it gets dark. Before I knew that, I did take a walk and it really felt a bit unsafe. The staff was ok, I didn’t have much contact with them. Only had an incident when I arrived - they couldn’t find me in their system (it was booked under other name by mistake but I actually changed it a week before arrival so I don’t know why they didn’t have updated information). There is a small gym, but almost all machines, except one, are for cardio exercises. Almost no restaurants or shops in the area.

We stayed at the Hilton Cardiff for four days at the end of March 2023. We really enjoyed our stay! The people at reception made us feel very welcomed, and couldn’t have been nicer! ALL of the people who work here were extremely friendly and helpful. We wanted to give a special thank you to Mark, the night manager. He was always cheerful - at the beginning AND at the end of his shift in the morning, which is not easy! He even kindly got us a bucket of ice very early one morning when my wife hurt her knee as she was stepping out of bed and the bed rolled away from her. We spoke to Mark about the incident, and hopefully, by now, they have fixed the “rolling coasters with no brakes on the box springs” problem. Mark was so kind and concerned about her fall that he checked on her twice - right after the incident and even the next day, which was the last day of our stay. The breakfast buffet had an excellent variety of hot and cold food offerings and was maintained to perfection by the attentive and efficient staff! The buffet was hosted by Bassam, who was very personable and interesting to talk with. The executive lounge was lovely, with beverages and a few snacks available throughout the day. There is an evening manager’s reception and some savory finger foods were offered each night. Our room had a stunning view of Cardiff Castle and the castle grounds! We would happily return to Hilton Cardiff, and we thank them for making our stay really memorable and pleasant. As a side note, we took the Cardiff Castle Ghost Tour and highly recommend it! It’s great to be able to tour the castle at night, and the two hosts were full of fun facts and historical information about the beautiful and “over the top” decor of the castle!

Love this hotel. It is very central with shops, bars and restaurants right on the doorstep. There is a secure parking garage aswell which you have to pay for but all hotels charge for parking. Staff are always very welcoming and helpful and the breakfast at this hotel is really good!

Excellent location, close to the castle and Cardiff market with great range of food choice. Comfortable huge bed. Spacious bathroom. Excellent front desk services who has helped me to register loyalty program to get free parking.

Great location, room size was really good , well cleaned. Special thanks to the duty maund Mr Bank who really were friendly and supportive

Disastrous first booking with trip.com! Travelled with my Daughter and her friend, arrived only to be told there was only a king size bed, room too small for the 3 of us. On booking, the search engine was defaulted to 2 adults, so this was amended accordingly. Thankfully there was a spare room.to accommodate at an additional cost of £30, oh and parking was £10! Not the budget stay I originally thought it to be. Please be careful. Accommodation top class, clean, fresh, beautiful with attention to detail.

Excellent location. Spotlessly clean rooms. Certainly a room with a view from floor 14. Fast elevators. All areas clean and tidy. Bed comfortable and big. Staff professional and friendly. Super large TV, plenty of sockets including USB ports. Fab shower/bathroom.

Spotlessly clean is my first impression of these apartments, followed by well equipped, neat and concise. We had great views of the river. It was quiet. The windows don't open which I was relieved about because we have a child but there is cooling air con in rooms. We had a 2 bedroom which felt really spacious for the 3 of us. I woukd stay again. We didn't spend much time in Newport as used it as a base.

Great location, comfortable rooms and accomodating staff. Reception: The ladies at reception are very nice and welcoming. Room / facilities: Room number 311 is on the 3rd floor and is clean with a water view. The 2 single beds are jointed to make a king bed, clothes hanging area, bathroom, chair and desk, with tea and coffee facilities. There is no fridge in the room, but reception will keep a small amount of items in the hotel fridge. Self control air conditioning with a window that opens about 5 cm. Parking: Is shared between the Holiday Inn Express and Staybridge hotels. Parking is £10 per night, car registration must be provided. If the parking area is full, there is street parking which is payable between 8:00am and 6:00pm. Refunds are offered if parking is unavailable upon return to the hotel. Wifi: Complementary and good speed. No validation or password required. The buffet breakfast is from 7.00am to 11.00am and consists of cereals, yogurt, breads ( to toast) jams and spreads, fresh fruits, pastries, eggs, bacon, baked beans, sausages, juices, tea and coffee. Conclusion: Great location, great staff especially Sabina, comfortable bed. Location / Nearby: Cardiff bay Waterfront is a 10 minute walk, Cardiff City is a 15 min walk. Both walks are on flat ground and easy to do.