Terokai Ulasan Tetamu Hotel di Carson

DoubleTree by Hilton Carson
4.3/5112 Ulasan
In the 2 nights we stayed here, we had 2 separate encounters with major housekeeping fails. The first encounter was discovered after we had already slept in the beds. There was what appeared to be blood stains on already deteriorating bedding. A brown marking on the duvet covers. The manager of housekeeping offered to switch room, but a different room still has the same housekeeping. That night my husband discovers our ”fresh” towels are stained with a brown substance. We were fed up by this point. Upon checking out, I spoke with Daniel, front desk manager. Who was clear on his stance our experience wasn't enough to justify to his boss a one night refund. Stating ”if it were bed bugs, sure. Dirty sheets and a dirty towel, I can't justify that refund”. He was dismissive and condescending. In short, Double Tree's standards for cleanliness only go as high as making sure they don't have bed bugs. Daniel also said he would process a partial refund, he has yet to follow through.

Frequently Asked Questions

  • Apakah hotel dengan Bar yang popular di ?

    Sama ada anda ke untuk perniagaan atau pelancongan, La Crystal Hotel , DoubleTree by Hilton Carson dan Rodeway Inn Carson - Los Angeles South merupakan hotel-hotel pilihan.

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Maklumat Perjalanan Tempatan

Bilangan Hotel5
Bilangan Ulasan604
Harga TertinggiRM 5,623
Harga TerendahRM 372
Harga Purata (Hari Bekerja)RM 742
Harga Purata (Hujung Minggu)RM 855