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Art Palace Suites & Spa
4.3/552 Ulasan

Art Palace Suites & Spa

Casablanca|0.27km dari Consulat De Suisse
I stayed in Art Palace Suites and Spa from 17 August till 21 August 2022 and was extremely disappointed with my stay and with my experience in this hotel from the first day. I picked the hotel based on some reviews but was shocked to walk into the room which they assigned to me. The only thing that looked exactly like the pictures was the terrace of the room. I booked the deluxe suite but was given a room with a tiny living room that you can hardly walk in. The room had two full bathrooms per the website;; however, the second bathroom in my so called suite was locked and when I asked the reception to open it, I was told that it was out of order because the glass door of the shower was broken. I wondered why did the hotel sell a room that had a non functioning bathroom? When I complained, they opened the bathroom but warned me against using the shower. The AC was not working and I had to report the issue to the reception 6 times on the first day, with no response. They also told me that I will not be able to sleep before 2:00am because of the live band that plays there since the sound travels to the rooms on first floor. To add the cherry on top, I found a lizard in the bathroom and took a picture of it.I also called the receptionist on duty and showed him the lizard. He talked to someone on the phone and then nothing happened. I guess the lizard must have been a normal scene in this hotel. Do not stay in this hotel if you are used to the minimum standards of hygiene and hospitality.
Le Palace d'Anfa
4/544 Ulasan

Le Palace d'Anfa

Maarif|0.38km dari Consulat De Suisse
We booked two rooms for ourselves and our two children. We also made reservations for shabbat dinner at the Hotel restaurant. We were assigned second floor rooms. The first night the music from a Morrocon dance club on the lower floor beneath us was so loud, none of us could sleep. We complained to the desk many times and each time they told us it would stop. This lasted until past 3 in the morning!!! Needless to say we were were exhausted the next day rom not sleeping. At the front desk they apologized and said it would NOT happen again. Yet, the same thing occurred Saturday night. Again past three in the morning the music blasted and thumped despite our complaints. When I asked to speak to the Manager he was always unavailable. The clerk said there was nothing he could do and he was aware ”it is a problem for many guests”. When we checked out I again asked to speak to the manager looking for a credit. Again he was off premises I was told and that he would call me. He never did. I tried calling the hotel over 20 times and was put on hold indefinitely, hung up on, and told he was unavailable. I was never able to reach him. When I went back and looked at the other 1 star reviews I see many people had the same complaint about the night club in the hotel. They know this will disrupt the guests but they do not care enough to stop it or alert the guests. They prefer reviews like this. While standing at the desk I heard other guests complaining and being given the run around. Every other hotel we stayed at in Morocco was great. This was horrible. DO NOT STAY THERE>

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Gray Boutique Hotel Casablanca
4/562 Ulasan
Together with two other couples, we had come to Casablanca for a wedding. The hotel is conveniently located in a quiet area with many restaurants in the neighbourhood, the big mosque in walking distance, anything else easily reachable by cheap taxis (beware: tendency to cheat the meter). The three rooms were spacious, one nearly double size from the two others, with separate bedrooms. Poor state of maintenance everywhere, staff tries hard to help. Cleanlines so-so. Beds are comfortable, wardrobes small, baths too, with hardly any surface to put toileteries on. Walk-in showers with grime and mold in corners. Towels vary in shades from gray to brownish and are very frayed, but get changed daily for others of the same quality. The hotel was extremely skimpy with toilet paper, for no apparent reason, to the point that one of us got a big pack from a near-by supermarket to supply all of us. Breakfast from a buffet, quite poor, not a trace of the wonderful local fruit offered everywhere and available in abundance. Coffee is very sad, the machine was broken, so there was Nescafe in its well-known lousy quality with sugared ! milk - none other available in three days.
Address Hotel Casablanca
3.4/515 Ulasan
très bonne expérience ,service propreté et réactivité du personnel . a cause d'un surbooking j ai été bifurqué vers cette établissement que je connaissais pas mais j ai été agréablement surpris .merci à tous
Boutique Hotel Gauthier Restaurant Terrasse
3.9/539 Ulasan
Very cute hotel. Our room was modernly decorated, clean, and spacious with a nice size bathroom. The Breakfast buffet was really good with several delicious items such as cold meats, cheeses, fruit, and the most incredible array of loaves of bread. The staff was friendly and very helpful. The hotel is within walking distance of several landmarks, restaurants, and shopping. I highly recommend it.
Kenzi Tower Hotel
4.4/576 Ulasan
لا يمكن وصف خدمات هذا الفندق. والعاملين علية .. وكأنك في بيتك الآخر. الطيبة المعاملة. الاستقبال. أحترافية بما تعني الكلمة انا كل عام. اسكن. في هذا الفندق. بمعدل انتي عشر. مرة. وكل مرة يزداد. اعجابي. بخدماتهم اللتي تتطور من وقت. لي ٱخر لا يمكن أخص بالذكر. شخص. بعينة لأن صعب. تشكر. شخص. وتبقي علي اخر. الجميع. الجميع. شكرا شكرا. من القلب
Le Palace d'Anfa
4/544 Ulasan
We booked two rooms for ourselves and our two children. We also made reservations for shabbat dinner at the Hotel restaurant. We were assigned second floor rooms. The first night the music from a Morrocon dance club on the lower floor beneath us was so loud, none of us could sleep. We complained to the desk many times and each time they told us it would stop. This lasted until past 3 in the morning!!! Needless to say we were were exhausted the next day rom not sleeping. At the front desk they apologized and said it would NOT happen again. Yet, the same thing occurred Saturday night. Again past three in the morning the music blasted and thumped despite our complaints. When I asked to speak to the Manager he was always unavailable. The clerk said there was nothing he could do and he was aware ”it is a problem for many guests”. When we checked out I again asked to speak to the manager looking for a credit. Again he was off premises I was told and that he would call me. He never did. I tried calling the hotel over 20 times and was put on hold indefinitely, hung up on, and told he was unavailable. I was never able to reach him. When I went back and looked at the other 1 star reviews I see many people had the same complaint about the night club in the hotel. They know this will disrupt the guests but they do not care enough to stop it or alert the guests. They prefer reviews like this. While standing at the desk I heard other guests complaining and being given the run around. Every other hotel we stayed at in Morocco was great. This was horrible. DO NOT STAY THERE>
Idou Anfa Hotel
4.1/575 Ulasan
بسم الله الرحمن الرحيم السلام فندق ”ايدو انفا” بالمملكة المغربية ”كازابلانكا” هو الذي حلت ب البعث الإعلامية الأفريقية لتغطية فعاليات مونديال الأندية.. شكرا لكم ”ايدو انفا” على هذه الخدمات الجميلة لقد استمتعنا حقاً بكل دقيقة معكم.. سعدت كثيرا بالتعاون والترحاب من أسرة ”ايدو” بداية من الإدارة وحتى الاصطاف.. خدماتكم اكثر من رائعة فأنتم تستحقون التقدير والاشادة.. الشكر أجزله لكم جميعا.. وأخص بالتحايا الأخت ”حياة” التي تقوم بعمل مميز، نتمنى لكم مزيداً من التقدم والتطور

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