Hotel berhampiran Max Mara, Caserta

I was here on business in May for two weeks and was pleasantly surprised by the elegance of this hotel. Upon arrival at this regal hotel the manager greeted me in English once he knew I wasn't Italian. He went out of his way to accommodate me in getting into my room. The room were very clean and decorated elegantly. Just perfect for my 2 wk stay. Each night I would sit in the Lobby/ great room/ Bar and admire the beautiful surroundings along with the people watching. The Bartender Lucianno was very pleasant to talk too. The Hotel Manger was always friendly and treated me with respect, kindness and consideration. The Hotel is surrounded by concrete walls, shrubs and metal fencing. They also had a security system set in place at the gate. I felt very safe there. The hotel came with NaBoo Spa and I took full advantage of their services with several massages, steam rooms and pools. The Manger at the NaBoo spa that spoke English, beautiful lady with Long Black Hair (wish I could remember her name) was very kind and considerate to my needs. She always explained everything in detail and gave me a tour of the Spa. I definitely took advantage of the services there with a hot stone massage by Rosanne, a destress massage, steam rooms, saunas and pool area. The pricing was very reasonable. I consider this a world class spa with professional staff. My company will be doing business in the area for the next 4 months and I let them know that this would be the place to book my colleagues. Can't say enough about this hotel and can't wait to come back in September.

Devo davvero spendere qualche parola per questo hotel, abbiamo acquistato un pacchetto Reggia ( comprensivo di pernotto, biglietti per visitare la Reggia e una cena), siamo stati accolti in modo davvero impeccabile e ci è stata concessa un suite invece della standard deluxe, la pulizia degli ambienti ineccepibile, e per concludere la cena davvero deliziosa, tanto che la qualità e il gusto delle pietanze avrebbero meritato una location più suggestiva, credo che il ristorante avesse un illuminazione non adatta e forse avrei anche aggiunto un po' di musica di sottofondo, ma cmq nel complesso direi eccellente.

Stayed here for one night courtesy of EasyJet who bounced us to Naples from Sicily after the airport on Sicily closed due to a fire. The room was clean and serviceable, breakfast was typical sweet Italian and plentiful. My one concern was the guy on reception who wanted to keep our passports overnight because the photocopier wasn’t working. To my surprise it magically started working again when I told him that my passport was staying with me. Be very wary of taking a taxi here from the airport, it’s a rip off. 130 euros for a 20 minute ride, the taxi back to the airport was ‘only’ 75 Euros

Pre booking was easy through Agoda. Parked car outside hotel to unload bags, manager helped. Then an easy check in after parking the car across from the hotel for Eur 10 per day in a secure safe camera recorded area. On check-in we were upgraded to a family room which was two rooms with balcony. Rooms were clean and comfortable temperature. That night ate outside at a wonderful restaurant, next morning had breakfast at the hotel which was adequate, Then walked the park and checked out. Overall a great stay and would stay again.

Menna who served us breakfast each morning was the star as far as the staff are concerned. She remembered our coffee order each morning. Breakfast room overlooked the pool which was a very relaxing place. The October warmth allowed us to sit by the pool each late afternoon. Air conditioning required asking the front desk to turn it in. Not acceptable. The curtains were coming off the rails. Not acceptable. The wifi was very slow. Not acceptable. Hot water was not very hot. Not acceptable. Noisy neighbours with screaming kids in neighbouring rooms. Not acceptable. Location of Caserta allows easy day trips to Naples, Pompeii and Salerno. Would we stay there again? Probably not.