Hotel berhampiran Civica Raccolta di Palazzo Fossa Mancini, Castelplanio

Stayed two nights as part of a visit to a factory in Apiro. As Apiro has no hotels we stayed here which is 30mts drive. The hotel is well manintained, clean and neat. The breakfast was reasonably fine. Rooms had free water, a safe, fridge, toiletries, TV with all Italian channels, free wifi. There is a restaurant and a bar on the ground floor. For ironing there is a room on the 3rd floor. The location is in Jesi and overall we all enjoyed our stay. Only issue I had is no housekeeping on the next day. However after reporting the housekeeping provided clean towels and 2 water bottle.

A aimé · Un hôtel en centre ville ! Une magnifique restauration Décoration art -déco splendide Une immense chambre vue sur la rue où nous avons pu sans difficulté garer notre voiture (parking gratuit) Un trés grand lit double confortable au possible Rien ne manque : digne d'un cinq étoiles Un petit déjeuner délicieux avec croissants frais pris sur une petite cour intérieure à l'extérieur Tout est parfait Merci

The hotel is directly connected to the thermal bath and a ten minute walk away from the Frasassi cave making it a perfect vacation base. The rooms are beautifully furnished with modern furniture pieces and appliances. The only thing sadly missing is a coffee machine or a kettle. Olga at the reception was fantastically helpful with hike and nature walk tips but the entire staff was very welcoming. The breakfast spread is great and the restaurant also offers daily dinner menus, the saltimbocca was a great choice. Lots of local wines are offered and the verdicchio is definitely worth a try. Great value for money, if in the area, this hotel is a great choice.

I went to the Spa at Hotel Raffaello after booking a muscle massage. The receptionists confirmed it two times and I communicated clearly that was the type of massage I booked. When I arrived to meet the masseuse Anna, she immediately told me that she doesn’t do that type of massage and that it is not her fault that it is offered on the spa menu. She said she only does massages her way. I found that weird but I decided to continue. After two minutes into the massage she said that I was tense and asked me if I want to stop because I probably don’t like her massage. I didn’t feel that tense but after she asked me again, I definitely started feeling tense. After about twenty minutes she asked me to turn around. I asked her if she could focus a little bit more on my shoulders. After I asked her that, she seemed offended and said that she does the massage her way and that the reason that I asked her that was because I didn’t like her massage. Then, she again said that I “ don’t like her massage “ and said that I don’t speak Italian well and that I don't understand her. ( which is not true I am Italian and speak the language fluently, it felt really insulting ) and because I didn’t like her from the start. It started to feel very aggressive and I felt like I became her therapist.. I told her that I would like to stop ( after about twenty minutes ) because the conversation made me uncomfortable and because I actually came for a massage but she continued to say that I don’t like her. I asked her to unlock the door so I could leave, which after a minute she did. When I went down to the receptionist and explained the situation and how uncomfortable I felt after, they said: well, we can’t do anything about it and charged me half the price. They ignored the fact that the masseuse insulted me and still decided to charge me, even though I left after twenty minutes. I have never had such a bad massage experience and I have had many massages, from sports massage to Ayurvedic as I travel a lot for work and frequently need massages. If you want a relaxing, quality experience I don't recommend this place.